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Restore access to account

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Sxty9

We live in Russia and we can't visit the site without using a VPN.
This account https://www.steamgifts.com/user/blackmilk was blocked due to "using multiple ip-addresses". Please consider restoring the user's access to the blackmilk account. We are the same users as everyone else, but because of our government we are forced to use a VPN

5 years ago

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4 Comments
maruten

Try writing a ticket to support, we can't do anything about that here on Discussions.

5 years ago
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MaxBedlam

Like maruten said you'll have to send a support ticket (support>ticket>other) and explain the situation.

5 years ago
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MegaGiga

First time I hear about a person being banned for using multiple IP addresses.
More reasonable explanation would be that several users were using the same IP address, which would suggest multi-accounts, which is a big no no.

5 years ago
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TempeteJoachim
(Super Moderator)

We don't suspend users just for having the same IP. In fact there's one user with same IP as this one that we did not suspend.
Also we don't discuss user suspensions with a third party.

5 years ago
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Closed 5 years ago by TempeteJoachim.