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well that sux. I mainly send gifts on emails too, only to contact via steam if they don't reply after 4 days

the system should not allow ppl to make as not received until the 7 days has passed. thats just a recipe for mistakes and confusion to be made

This is a bad situation, but all you can really do at the moment is wait for support to take action and grant the reroll.

I had a stupid man who got his account hacked but i made him to mark the gift as recived.

This is why i use CV on my giveaways, to avoid people who dont care or are just unsociable by not replying to a steam friends request

and than people wonder why my giveaways almost always have $30.01 CV :D

LOL :D

If you sent an activation code support can't reroll it, since there's no way to check if it's been activated.

If you sent a steam gift copy, you may continue to wait and not care :)

It's happening to me right now. I have the game in my inventory and the person doesn't accept my friend request or reply to my email. Been 3 days.. Steamgifts could have every user steam trade link for these cases I guess.

Yep this happened on my second giveaway.

What a jerk, yep you probably should make your Giveaways $0.01 at least.

That really sucks. It's a shame a lot of people here give games away for free, and yet there are people here who just decide to abuse that.

don't you get a banner/notice on this site as well lol. You figure that would mae you double check email o.0

I'm starting to get nervous myself actually. My first giveaway ended yesterday, I've sent the key, they guy activated the game on his steam account but didn't confirm he's received it. It's the first giveaway he's won so I've sent him an email to remind him to confirm it on steamgifts - and he's just sent me an email back thanking me instead... |D;

Just a tip, a lot of emails get spam filtered, probably due to titles like "Congratulations, you're a winner!" and such. I always put the game title for the email subject to avoid that.

Also, if it's someone's first win, I always contact them through Steam rather than email, to give them a special congratulations, then can talk to them about activating the key and marking as received. If the user has had wins before, I feel more comfortable emailing the key. If they don't respond to the Friend Request, you can send an email asking them to accept.

Though we don't like to, sometime we will re-roll when a key has been sent already, assuming the winner doesn't have the game activated on his account, no sign of alternate accounts, and it truly seems like they didn't get the email.

And we will get to your ticket and your rep will be fixed.

Anecdotally..
I once didn't realize that the email was filtered. After the 6th or 7th day (or possibly before, I didn't mark it Not received yet) I got an add. And a couple of days later a chat came asking why didn't I mark it. I checked my spam pretty fast right then and there.

This is what I did on my last GA. I sent an email, simply informing the person that I'll sent the key when he replies back to the email. In order to make sure the email actually is read by the winner and not someone else, I requested that the reply should include a link to the GA.

Quick and easy :-) If there was no reply, I would have simply requested a new winner 7 days later.

A key I won went to spam, but it's beyond me how anyone can miss it. On top of that how when you see on here that you won a gift, how you can go without checking your email is also beyond me.

Good luck! Still waiting for one of my Fortix giveaway winners to notice he's won a game... :)

Last Online: 5 days ago... :)

Im on 99% recieved because one person completely ignored all attempts at contact. Hurray -_-