Hello, I had a strange issue with Steam.
I left home for about four hours without turning off my PC (I thought I will be back faster) and when I finally came, I turned on game that I own on Steam. And, before this game started, Steam tries to log on so I checked and yes, it was disabled, closed.

I have no idea why, can you help me? Only person in home in this time was my father, but he doesn't use my computer (and he doesn't know what is Steam either!). I thought that it can be a hack, keylogger or something, but I have a Steam Guard enabled and I don't get any messages about logging on smartphone and e-mail. Now everything is running and working fine, I see no changes on my Steam account etc, but I am very curious why is this happended.

4 years ago

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did your pc auto restart for some update?

4 years ago
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No. And every single program, except Steam, is still enabled when I came back like Firefox and my local communicator

4 years ago
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4 years ago*
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Do you have beta? Maybe steam crashed.

4 years ago
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No, I have a normal version of Steam

4 years ago
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Sometimes steam just crap itself. You dont even have to do anything its just freeze and quits itself after like 10 minute not responding. My assumption was that its because of the beta and computers that are not stong enough have problems with it

4 years ago
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I have no beta. Does your Steam crashed when you has got a normal version?

4 years ago
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No, its been happening in the last week or so, thats why I thought its connected to the steam beta. Its usually happen when I minimize steam and come back to it.

4 years ago
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Try the Beta update, if that doesn't work try checking for disks errors or any program might be conflicting with steam like Antivirus or Firewall.

4 years ago
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Maybe change your password just to be safe

4 years ago
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Yeah, I probably do this

4 years ago
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Sounds like perfectly normal for both Win 10 (assuming) and Steam to just randomly crap out sometimes. If it keeps happening more often then it might be an actual problem.

4 years ago
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I have a Windows 7, not 10

4 years ago
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That might be a problem too, at least a friend with 7 has had many more problems with Steam related stuff than me on 10.

With 10 you're up to date but every update might break anything, with 7 you're at risk to be forgotten by devs who only test on 10.

Have you checked Event Viewer logs for possible errors? Other than running HW test for memory, disk etc there is very little you can do.

4 years ago
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4 years ago
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Had Steam just up and disappear on me as well about an hour or two ago, no errors or anything just gone.

4 years ago
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I recommend not using this "Steam" program you're talking about. It's a known virus, and has a lot of buggy daughter apps that attach itself to it pretending to be games.

4 years ago
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+1 and stay away from this "Steamgifts" website, it's a scam and you never win.

4 years ago
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You can try skimming through the logs in the Windows Event Viewer and see if you can find anything about Steam.

4 years ago
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Good idea, I will check it

4 years ago
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I have one more question for you - is this possible for hackers to hack into Steam account with enabled Steam Guard and without making any alerts on mail or phone?

4 years ago
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It is if you give them everything they need on a fake site or something. But ask yourself this, why would a hacker gain access to your Steam account only to turn the client off? Not that there even is a way to close the client remotely, worst that could happen would be a popup about being logged off.

4 years ago
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Only site where I logged into my Steam account is Steamgifts so no, I don't think that i gave them everything on a silver plate. But, about second part... maybe I was logged off when I wasn't home and client was closed after that?

4 years ago
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Or maybe focus on the probable reasons instead of one in a trillion remote chances that some high level hacker gained access to your whole PC just to shut down Steam client. It's much more likely that either it was just a random quantum fluctuation or solar flare activity causing a tiny error that just happened to hit the Steam client. And it's very likely with both Windows being old and Steam being always crap that either just bugged out for unknown reasons.

4 years ago
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Well as other did mention - its safer to take precautions if you feel something might have happened..

But overall I would say not to get worked over by something like this. Software sucks. All software. Devs cant get rid or predict every possible crash, bug or problem with a program ... Bunch of processes happening in the background that can interfere with each other or just crash..

Like seriously - I studied software development some 9 years ago. Over this time every windows version, most of games or programs have crashed on me. And very often its one of a time crash that hasnt occurred twice or I havent figured out why it crashed..

Example off of my head - Spotify keeps on turning down sound for several specific songs. 95% songs work great, 5% of them spotify turns off the volume. Several guesses on forums, but not fixed. And and random moments it says that program is not responding and it has minimized windows to the smallest possible size that I can only see min, max and close buttons. Well explain that to me buddy.... software is buggy and it wont crash on you only if you dont use it :D

4 years ago
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Yeah, it looks like a bug and I hope it's really a bug ;) And, btw, I deactivaded all other devices just in case

4 years ago
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Also check:
GameOverlayUI.exe.log
GameOverlayUI.exe.log.last

View attached image.
4 years ago*
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It crashed? - Mystery solved

View attached image.
4 years ago
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Possibly a Cosmic Ray.

It's either that or the Dutch

;)

4 years ago
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If the client updated itself, it might logged you off automatically.

There's another way to troubleshoot this. Open this folder C:\Program Files (x86)\Steam\logs, especially this file bootstrap_log.txt, look for startup and shutdown info. I would sort the folder by date-modified and check the latest modified logs, looking around the date+time of the incident.

4 years ago
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I found, it's named only "Shutdown". It happened at 4:30 PM... and I wasn't home!

4 years ago*
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I think it might be a poltergeist.

Have you called in a ghost hunter?

4 years ago
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Is that Dead as your profile pic? Awesome.

I went on a deep dive of early Norwegian Black Metal sometime last year. Fascinating stuff, otherworldly tunes.

4 years ago
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Yep, it's Dead ;)

4 years ago
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It is good to check if there is any abnormality in the login history on Steam side.
And if there is no abnormality, it is a problem on your computer side.

Help > Steam Support > account > account data > Steam Login History
https://help.steampowered.com/ja/accountdata/SteamLoginHistory

4 years ago
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