Try to contact them by leaving a comment on any of their giveaways here explaining that, if they refuse to add you after a week, you can contact support and ask for a reroll, since the winner would effectively refuse to accept the gift.
The e-mail used to be an option because you could buy a Steam gift and send it trough e-mail, but you can't do that anymore, you could try writing to contact them there, but I think a comment here is more effective.
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This has happened to me once, but from the opposite side. After realizing what I was doing, I unblocked the sender and apologized to him.
And a tip if you allow me, if in a future giveaway the winner must accept a steam friend request, it is good to mention this in the description.
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What should I do?
They do have an email on the winner page of the giveaway, but I don't know what I'm supposed to do with that.
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