So about 4 months ago (YES 4 FREAKING months ago) I had to get a replacement of a special edition (Monster Hunter Generations) new 3ds xl from GameStop.
I had to get a replacement because the device had a dead pixel on the top screen.

So after 4 months (Yes I'm dead serious, never do business like this with GameStop)
They sent me a shipping label. Finally right?

Well here's the problem, I moved.

I told them this, yet they put my old address on there anyways.

So I was wondering, is it illegal to photoshop JUST the address (not the actual shipment) and have it send to my new place?

Even if it isn't illegal, would they actually deliver it to my new place or will the numbers say that it's supposed to go to my old address?

Also, I have contacted them about this and they say now I need to call them because the address isn't in the system..

Thanks in advance <3

7 years ago

Comment has been collapsed.

Is it possible?

View Results
Yes
No/It is illegal
Yes/It is illegal
Obligatory vegetable
Deleted

This comment was deleted 3 years ago.

7 years ago
Permalink

Comment has been collapsed.

I REALLY hate GameStop support, but I guess I will have to go through with it... Thanks for the info <3

7 years ago
Permalink

Comment has been collapsed.

Even if you modify the label, guess the barcode has the delivery info.

7 years ago*
Permalink

Comment has been collapsed.

Yeah I figured that would be the case...

Thanks for the info nonetheless :D

7 years ago
Permalink

Comment has been collapsed.

So I was wondering, is it illegal to photoshop JUST the address (not the actual shipment) and have it send to my new place?
Even if it isn't illegal, would they actually deliver it to my new place or will the numbers say that it's supposed to go to my old address?

The correct response (assuming you don't want to bother getting a new label from them) is to contact the local post office where you used to live, as well as where you currently live, and make sure your change of address is still active (if you've never filled out the form for that, you'll need to either ask your postal delivery worker to bring one by for you, or you'll need to go in to the office to fill one out). So long as that is active, USPS is supposed to redirect any mail to the new address without issue. If a service other than USPS is delivering the product, you should be able to manage similar with them- UPS has delivery management through their website, for example.

Given the nature of the product, it'll likely require being signed for upon delivery (confirm with Gamestop on that), so you shouldn't be at risk of any issues if either the company or USPS/UPS makes an error in delivery.

Getting a corrected address label may be a safer and simpler route, however, if you can manage to get it out of them.

http://pe.usps.com/text/dmm100/sending-receiving.htm
https://www.ups.com/content/us/en/resources/sri/ups_my_choice_delivery_instructions.html

7 years ago*
Permalink

Comment has been collapsed.

I think I will just try to get a new shipping label.

I REALLY hate GameStop's Customer Support.
I honestly won't buy another thing from them.

7 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.