Should giveaway creators be suspended if the game was given for free but was not yet added to the free game list?
Is this really a repeated problem that users actually have bought the game and manage to give it away in the same hours it becomes free?
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I don't know how common it is, but I know of at least one user who was suspended for this today. Some facts about this user:
Do you think it makes sense to suspend such a user?
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No, dont make much sense on that kind of cases. But isnt it just 3 days suspension? I know its not fare and most likely a mistake when a high level user makes that kind of giveaway. But if support has to review every case when a certain user has broken the rules and support has to prove it was actually bought. Then they would waste alot of time.
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I had an idea who you were talking about, and it turned out to be true (the game was "hack_me", I remember the GA because I wanted to enter it, but it was deleted before I could do that).
Like people said below, it is very rare that someone is suspended for giving away a free game, even if they are warned on the GA page by multiple users that the game became free.
In any case, it's an obvious mistake by support. I sent a support ticket to vouch for him and remove the suspension.
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Sitting on 5 copies of a game I want to give away (because I've been enjoying it).
Can't give it away because the site claims it was given away for free.
I've never seen it listed anywhere for free.
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i wonder on some of the games.. most "free games" have hundreds of steam friends owning the game, but there are some on that list that only 4-5 friends own and its only a $1.99 game?? that doesn't sound like a free game to me when only 5 steam friends have it compared to dirt showdown having 281 friends.
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Yeah, in my inventory I'm sitting on 5 copies of Airscape: The Fall of Gravity until I can give them away.
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i have no idea on that particular game personally on why it's free. i know it was only $0.19 at one point which would make it a bundle game, but not worthy of going to the free list by that alone. it may of been free after that at some point though i suppose, but i wasn't aware if so.
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https://www.steamgifts.com/go/comment/pgvNYyw Airscape? Not sure when you tried giving them away but this may be the reason.
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I see same dickheads trying to give out/ giving out every single free game. Yes their givs gets deleted after a few days but they just do the same shit because there's basically no punishment for that :)
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Shalom!
I always check and use the information in the bundle threads if a game has been given for free and I also check that the game is in the SG giveaway create list of course but when someone makes a train and then a game in that train is given away for free the giveaway create time can prove that the giveaway creator didn't have premeditated malignant intent to boost CV with one or a couple of 10 cent bundle games.
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Wait a minute.
If the game is selectable in the games list you can still be suspended?
What kind of shit is that?
I always thought the GA is deleted and case closed.
It's the sites responsibility to update in a timely fashion. By all means delete the GA but suspending someone?
Edit: Wanted to vote this:
They should not be suspended, but the giveaway should be deleted. Leveling up without actually paying is an abuse of the system.
But your example shows they actually paid for the game!
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I hope it was a mistake by a new support member. Because if that is really the norm here we're all fucked.
Being punished for a retroactive change of law? Seriously?
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New or veteran support members shouldn't matter as they have and should be working with strict procedure lists.
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Name one person who has been suspended for creating a giveaway. I've been here for years and know not a single case.
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A game being selectable in the giveaway list doesn't mean anything, as the staff has to actually know if a game has been available for free somewhere, so there's always a short window of time (usually less than 1 hour) during which users can make giveaways for them, often with the very same keys they just got for free.
Such giveaways eventually get deleted, but not everyone gets suspended, and I have seen completely different approaches from different support members.
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A game being selectable means that a creator could not know he's contravening a rule.
Remember innocence is presumed first.
Just because lot of people knowingly use free games keys doesn't mean everybody does or did.
That's why I think a suspension is unjustified. It's like being fined or sentenced for tax evasion because they retroactively banned/closed a loophole.
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Might be too much of a case-by-case thing, but now that there's more support maybe it can be investigated more ...
I did actually put up a GA for a game one time, set to start 3 hours later. Half an hour before it started, the game was given away for free (cheap bundle game I'd had for a few weeks, but still, great timing).
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In the free game giveaways I've seen before, there's usually a bunch of users who post the link of where to get the free game and ask for the giveaway creator to delete it. There's some giveaway creators who ignore the warning. Those people should be suspended.
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Don't have the link but I think I recall seeing a post around here somewhere where cg had mentioned wanting to add 0 CV giveaways at some point in the future... (apologies if I am wrong/mistaken on that). I think that would go a long way towards solving this problem too. Game is now free? GA CV is auto-updated to 0... obviously this doesn't help in the meantime. But I definitely agree that presumption of innocence should be used, especially for accounts that have a good track history.
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I'm remembering this, too. That would definitely help. And I agree on your further notes. Suspension only if the behaviour is repetitve (exceptions: creator is warned and reacts on the warning, but doesn't show insight; creator uses a wrong game for giving a free one).
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You wouldn't believe how many times I have seen users getting away with this, simply because their winners didn't bother checking they were getting the advertised game. A few examples: GRID given as GRID Autosport, DiRT 3 and Showdown as DiRT Rally, Journey To The Center Of The Earth (the perpetually free platformer) as Journey to the Center of the Earth (the Frogwares game).
It doesn't help that winners often can't even speak basic English, and use scripts to join as many giveaways as possible, then loot whatever games they have won once per week. And no, a report wouldn't work, unless it's coming from the deceived winner:
unfortunately we need to hear back from the winner about what they actually received.
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i don't think support/mods suspend over a single free game being gifted if they user is clearly a normal gifter of non-free games unless its a repeated action (probably several times over). i would hope its only suspension worthy if done repeatedly.
i've only seen them remove the GA, and leave the user unpunished for that though personally.
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+1 thou i havent even seen repeated offenders get suspended for that.
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TBH I like support's solution that was stated a few times that they let the giveaway run it's end, someone gets the game, then they delete it afterwards. So no reward for giving free stuff, but someone will still get it. I don't know if support can add notes to a person, but they can just start giving it and start suspending from the second time. The forums have posts about someone being free incredibly fast, so the chance of giving out two games just after they became free but actually was bought is really miniscule.
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The following approach seems reasonable to me:
If the user broke the rules in the recent past and has a bad enough ratio, suspend them without giving it a second thought.
If the user never broke the rules previously (or maybe not within the past year) and has a decent ratio, delete the GA and let the user go.
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tbh, i noticed that long before a user is suspended for a giveaway he did, people WARN him that it is a free giveaway and say they will report him(me for example), so i'd like to think people do get a chance to delete said giveaways, besides we're talking about a short suspension not a permanent one, so what's the harm?
i once had a funny suggestion that a user could give me something he had no use for, apparently someone considered that begging and i got suspended, but later i realized we're dealing with humans, and each of them has a certain judgement about things, so instead of some doing the judging to the carefree while some do it to the extreme, the best outcome would be equal judging for everything, bottom line i do think people should get suspended.
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I didn't get suspended, but I got lectured and blacklisted by a few people last week because I did a giveaway for Socxel, which was in a bundle I paid for but was then given away for free a few hours after I made the giveaway. Only one person in the comments section of the giveaway bothered to check the time I created it and pointed out that it was probably legit. Everyone else headed straight for the torches and pitchforks. Anyway, I voted for suspending Dan Quayle.
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Leveling up without actually paying is an abuse of the system.
So this is currently the most popular option by far. People take the CV of others far too fucking seriously around here. No, this doesn't surprise me one bit, unfortunately. So what if snot-faced Nancy gets a couple more brownie points this time round. "But mom!! It isn't fair! Why does Nancy get a brownie and I don't! Not fair!! You're a big meanie, mommy!", you cry in protest. [And by "you", I don't necessarily mean you who are reading this, but the general SG populace]. Like as if you never bought a game at 75% off and made a gib for it -- and guess what, got a few extra brownies that you shouldn't have. Naughty you. But not as naughty as them sneaky dev key fences and Software bundle gibbers, you are quick to point out. But isn't freegibber Nancy just the worst. Like, totally uberbad. Can't let you have that brownie Nancy, or I suddenly won't be able to enjoy mine, for some inexplicable reason.
The bundler should be quicker to add games to the free games list.
Maybe he should. But the bundler is just one guy. If you get in before he calls the curfew, hey good for you, enjoy your points. To cite a recent example, remember the Black Watchmen that was given away on Gleam for like 2 nanoseconds, and those that managed to grab a copy went on merrily making their gibs and got their points and all? The bundler didn't close the gate on that one, and nobody said a damn thing.
In summary, I don't think anyone should be suspended for giving away a game before it got added to the free list. And if the giveaway was made before the bundler called it, it should be left to run its course and the brownies shall be given and enjoyed. I still like my brownies just fine, thanks.
"But, but, but....", you say. You know what? You're probably right. I really don't care that much.
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i never saw anyone suspended for giving away free games, and i have reported a lot of them (games in gleam and similar, not people).
in any case, repeated behavior should be a cause for suspension, but i doubt support has enough free time to tag everyone making giveaways with free games.
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If a mod wants to suspend this hypothetical giver because of the supposedly free game, he contacts the giveaway maker asking for proof of purchasing. I think that even my used keys are still stored somewhere in those bundle sites marked as used so it wouldn't be impossible to use this as a solution.
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If a mod wants to suspend this hypothetical giver because of the supposedly free game, he contacts the giveaway maker asking for proof of purchasing
With such a backlog of tickets this is not feasible. Also the longer a free giveaway stays up the more support gets spammed with user reports/tickets about that user who made the giveaway
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29k user reports for mods to go through.
Also, I re-read your comment.
If a mod wants to suspend this hypothetical giver because of the supposedly free game, he contacts the giveaway maker asking for proof of purchasing.
So before they suspend, mods should contact them first before suspending. What if they don't respond? Also the giveaway creator may not be online due to time zones, so there may be a delay of several hours. Wouldn't it be better to suspend first, and then have the giveaway creators message with proof of purchase to be unsuspended?
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I can see the logic of suspending users for creating giveaways of games that have just become free, though it would probably be sufficient to delete those giveaways as soon as the game is added to the free games list. The problem is that in some cases the giveaway creator actually purchased the key, and it's only by mere coincidence that he/she decided to create the giveaway at a similar time as when the game became free.
I bought the IG bundle Spring Mega last year and created a giveaway for it a week ago. A few days later it was given for free. Obviously I was not suspended and the giveaway was not deleted. But what if I created the giveaway a few days later, before it was added to the free games list, but after it was already given for free (in this case by gleam.io). Would such a giveaway suddenly become suspension-worthy? What kind of background checks are GA creators supposed to perform to ensure that a game they paid for is not suddenly a reason for them to be suspended? I think the principle of presumption of innocence should be used here, and giveaway creators should not be suspended for creating such games unless there's solid proof that they got the key as part of the free promotion and not purchased it earlier.
O.GA
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