Okay, I traded with a user on here for Future Soldier (not naming them since it might not have been their fault)

I activated it on Uplay, went fine (using the ID shortcut thing), got an installer (offical ubi one) and installed it, says the code is invalid despite it already being activated, Ubi support tested the key and are saying its for the steam version, and I need to launch it through Steam, but I don't have it on steam.

Am I probably SOL?

1 decade ago*

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Another Future Soldier question...........

1 decade ago
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Contact support but I think your screwed

1 decade ago
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I did, I'm guessing Ubi won't help anymore.

Oh well, just a game I guess, I'm just a bit pissed since I traded two good games for it that I could have actually played (Driver and MW1).

1 decade ago
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Was referring to steam support if they will give you an access to the game's installer to enter the key. I really think that you got screwed because only the owner of the game should be the only one that can view the key because technically, that key is tied on his account.

1 decade ago
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Couldn't I get banned for trading a key though?

1 decade ago
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Pretty sure that's a no

1 decade ago
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Alright, I'll try steam support I guess, just didn't do that as I didn't buy it from them.

1 decade ago
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Did you use the serial to activate your product on steam ?

1 decade ago
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I don't have it on steam, I traded for it.

I'm probably even more SOL since I won't be able to play it even if I bought the steam version, as the other key is tied to my Uplay account lmao.

1 decade ago
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Why not redeem it on Steam then?

1 decade ago
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Invalid code on steam, its a Uplay code, for the Steam version apparently from what Ubi told me.

1 decade ago
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Support is talking bull .. When you get a steam version of a uplay product you can activate it in steam, next uplay launches and u won't have to activate again.

1 decade ago
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Here is their reply I was talking about:

Thank you for contacting Ubisoft Support. Sorry for the late reply but the key "REMOVED" is already tied to this account you use to email us. When you try to play the game are you launching it through Steam or the standalone Uplay client? The key is tied to the Steam version so you will have to launch the game through Steam for it work.

Let me know if that helps

1 decade ago
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I see that you have splinter cell conviction, maybe you can try to open the conviction launcher and see if you have a redeem key option? Not sure if this will work though...

1 decade ago
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Nope, Splinter Cell just launches Uplay.

1 decade ago
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Uplay games sold in steam asks you to enter a code in uplay client before you can play it. His problem is he doesn't have that game in his steam library to be able to enter the key through uplay client.

I really think that op got screwed because that key should be only viewable by the steam owner and not meant to be traded

1 decade ago
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Yeah, I am guessing/hoping the person I traded with did not know that.

1 decade ago
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Another Future Soldier question..........

1 decade ago
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Yes. Another Future Soldier question....

1 decade ago
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Did you used the Steam version id?

1 decade ago
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I used the ID that the person I traded with gave me, as I didn't even know about the ID thing until they told me.

1 decade ago
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He gave you and ID with the key? Sounds like it has been redeemed already then?..

1 decade ago
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Not to an uplay account. I don't know if there is anyway to show it, but I can see it in My Games on Ubishop, and Ubisupport have confirmed its tied to my Uplay account, and I guess the other guys Steam account lol.

1 decade ago
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65 is the id for the steam version, 53 for the normal one

More info here

1 decade ago
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They gave me the 53 one, I am pretty positive.

1 decade ago
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Okay, thank you all for all the help, much appreciated.

I'll try Steam Support I guess, as a last effort.

1 decade ago
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Closed 1 decade ago by GhettoGospel.