Rant ahead. Please skip if you're gonna berate me.

When I make a group-only GA, especially for trusted groups that value playing your wins, the GA always works as intended.

It goes something like this: The GA ends, I come online within an hour or so and check the winner doesn't have the game in their library and maybe check they don't have un-activated wins either, and I click Send key.
The winner receives the key and marks it as Received within minutes of them coming online and checking.
Perfect

What's bothersome is when the GA ends and I do my part but the winner comes online and ... does nothing.
They have a whole week to do that, sure, but what if the key expires within 24 hours and it's stated as such in the GA description?
Wouldn't it be nice if they actually take 10 seconds to activate the key and mark it as Received?

I'll delete this post all together.

I don't want a Not Received mark, especially for a freebie that I'm giving away to in a WL-only GA. That's just insulting in a way.
Yes, I learned my lesson not to give away freebie but I already had played, 100% and reviewed the game months before it went free on Fanatical. My bad for claiming a key and giving it away knowing I won't get any CV anyway.

My cake day is coming up and I was planning on doing some semi-decent GAs to up my level and balance out my ratio but this is bumming me out.

View attached image.
5 months ago*

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How do you minimize dealing with winners that are a pain?

View Results
I make group-only GAs.
I make WL-only GAs. If so, how do you vet people into your WL? My own criteria needs some adjustment.
Just accept the Red mark. It's part of the SG experience. The system doesn't force them to acknowledge a win before being allowed to do anything else on the site.
Other. Please explain

Higher levels. Simple as that. And group only for better games. I wouldn't mind giving to more people who can't give games themselves, but it has turned into an abuse of system by the most greedy. So I just don't bother. Frankly getting past Level 2-3 is really simple and does not require a lot of resources. I did that while I was a student and on a tighter budget.

5 months ago
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Higher levels

Usually I would agree but can you guess which level this absentee-online winner is? Level 5
They're online right now btw

5 months ago
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Sorry to hear. Then it is unfortunate. I usually get no problem starting from LVL3 and upwards.

I guess adam1224 advice of simply not bothering with such keys is also a good advice. Or using groups with specific rules. Personally I don't bother with heavily region locked keys or games that give 0 CV.

5 months ago
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They have a whole week to do that, sure, but what if the key expires within 24 hours and it's stated as such in the GA description?

I say this as a neutral advice: don't make a giveaway for it. Gift it to a friend, throw it into the orphan keys, make a GA to "delete if key not working" group or something. 5CV for a $25 bundled game doesn't worth getting angry about. If you're talking about your latest giveaway, it's 0CV. If you don't get absolutely nothing from it, it's not setting up a potential source of stress and problems. I hope the current situation gets resolved, and you'll be able to avoid it happening in the future

5 months ago
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Agreed and I said as much in the post that I learned my lesson about making a GA for a freebie.

I appreciate the offered solutions but I'm not making freebie GAs outside trusted groups anymore, if ever. Trying to game the system -if this is what's happening here; I'm not accusing anyone of anything but it's weird so far- within a group carries the possibility of getting kicked from the group so winners usually are on the level.

If you're talking about your latest giveaway, it's 0CV.

I am, yes. I know; it's the potential red mark that bothers me.

5 months ago
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I learned my lesson about making a GA for a freebie

nah, that's fine, the only problem is making a GA too close to the deadline for an expiring key, which are a rarity anyways.
But the good news is they generally do not expire. And should it still happen here, hit me up and I'll give you a replacement.

5 months ago
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Thank you. I might take you up on that offer but I hope I won't need to. I do appreciate it.

I was considering purchasing the game on Steam and gifting it directly to the winner, especially since it's like for a dollar on sale, if this GA goes FUBAR and the winner doesn't activate and lists as Not received instead.
Then I thought, but the issue wasn't the key.

5 months ago
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Trying to game the system

You're referring to the "allow to delete they GA" group? Its rule is not more enforceable than anywhere, support doesn't comply with custom rules. But many people accept this risk there, so the chance of having a better winner is somewhat higher, than in public. I'm personally in the group to win something - I'm okay if a win turns out to be a dud, but I don't like the idea of giving away knowingly dubious keys, I rather try to get a replacement when possible. And if it's too costly to replace, and I'm unsure about it, then I rather do a direct gifting to somebody who has it on their WL.

5 months ago
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You're referring to the "allow to delete they GA" group?

No, I'm not at all. I'm in this group as well - just joined this week actually - and am aware that group rules don't supersede the site's rules.

I'm referring to a person entering a GA which they know will end within a short period of time, winning it then sticking to the site rules rather than taking into account that the GA was made from the start with this disclaimer. They're using the system's rule to their advantage; to what end? I've no idea but the circumstances are all weird - again, as I said in my post and in my reply to you. I'm not accusing anyone but something isn't right.

5 months ago
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Don't make giveaways for keys expiring in 24h hours. Or if Steam sale is ending... Simply not worth it.

Also, I don't do public giveaways, just post them on forums and there is surprisingly few issues.

5 months ago
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There are many people who have SG open in a background tab in their browser, so it shows online. If there are too many tabs, people forget or don't pay attention.

5 months ago
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True but that still doesn't help get this resolved.

5 months ago
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I have a mixed feeling about your post. Sure, it is sometimes annoying to wait for winner to activate their win, and people who seems active on site but don't activate it makes you doubt if it's just a bot, and seeing people only winning but not giving may feel bad sometimes... But at the same time it looks like you are just over-reacting. There are rules of the site, they are far from perfect, but that's all we have. And rules say that winner have the week to activate a key, so you should comply with that - like, if you see that key may expire or discount in steam may end before the end of week - don't do a giveaway, or make it for some closed group you're sure will be there to activate it in time. Don't blame someone just for following the rules. And once again, I understand, that not activating without explanation and not responding to messages looks impolite and fishy, but at the same time I was in a situation when I didn't have good internet and could not activate my win in a timely basis, and since internet was bad, but not absent - I was actually trying to do this (so probably I appeared as "online" on site), but was unable to either activate key or respond. That was very anxious situation.
As for the worries of getting "not received"... Well, apart from the fact that not activated key is nothing bad, there are already rules for this situation too. If winner didn't view the key during a week - you can just reroll. If they viewed a key and still marked as "not received", or not marked at all - you can file a ticket to request positive feedback, and they will get punishment. Of course, there are still loopholes for all that, as I said - rules are not perfect, but luckily those cases are rare.

5 months ago
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There are rules of the site, they are far from perfect, but that's all we have.

Yes, for the foreseeable future, we'll work with "what we've got", I know.

Not to start a mini revolution or anything
but if people, older users who have experienced more and thus have better insights than I do, give the same feedback about the same issue, for years, maybe it's time to revisit these rules? For the benefit of everyone, including those who laid down the rules to begin with. A happy user is a returning user.

5 months ago
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For those that miss it at the top, OP basically said he's worried what if his key expires in 24 hours(for whatever reason that would ever happen, I don't even know where you could buy keys that expire in 24 hours), and that this is a whitelisted individual, who last gave away 2 years ago and his last 2 gifts were never received by the winners.

If you think the key can expire in 24 hours, maybe it's not the right key to give away as the rules give people 7 days to activate them, and even then you'd have to try and contact the user, take a screenshot, make a ticket, wait for the mods to look at the ticket, etc. I don't know if it's reasonable to expect people to activate keys in 1 day because some people might have sg to open with the browser which would show them as logging in every day, but they might just close the tab immediately or something and might not actually check it often. I've seen that happen with a few of my winners and honestly there's been some I gave like 2 months to activate their key, and they eventually did or I had to make a ticket.

Also not sure if that's a new whitelisted person or they've been on it for a while, but if it's a recent one, I'm wondering if you considered the red flags.

So from my side, I don't really have this issue, because I don't consider it the end of the world. They have 1 week, I'll give them a week or if I forget, 2 months or whatever lmao. Only after I consider them to be completely absent I request a new winner. Only once I remade a giveaway after like a week and the key that I had to redo ended up as "duplicated" so naturally the previous winner was BL'd.

5 months ago
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for whatever reason that would ever happen, I don't even know where you could buy keys that expire in 24 hours

A freebie from Fanatical. I believe you might have missed that bit in the post. My bad though; it is long.

5 months ago
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Occasionally you will have a bad experience, that can't be prevented. Just try to find a balance that you are comfortable with.
Don't use games that are dear or costly to you for a low level public giveaway. If you want some kind of reassurance that someone will (activate and) play your game, use groups such as Playing Appreciated.

And generally speaking, just try not to bother too much. If you gift with no expectations whatsoever you'll enjoy the ride much more.

P.S.
You won't get any CV for 12 is Better Than 6 anyway, so it doesn't really matter in this specific case if they'll activate it in time. And a red mark is irrelevant too.

5 months ago*
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Thanks but PlayingAppreciated was a weird experience and I wouldn't like to join anymore even if I were offered a spot. I'm in other groups that don't have the same hostility this one met me with. I'd still like the owner to own up and make her reasons public but she didn't then (11 months ago) and I doubt she would now.

I'm aware the GA is 0 CV. It's the red mark that annoys me. Several groups state this automatically disqualifies you from joining.

5 months ago
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We can't eliminate those that are constantly on, off, on and yet ignore the fact that they have a win (or maybe two to pick up). Those are the ones that bother us, but they have 7 days to respond, so you are doing all the right things.
I recently had a winner who had not given any gifts away, so I could not contact him on Steamgifts. His comments section was private, so I was unable to contact him via steam. Ironically the comments visible were all from previous gifters who were asking him to pick up his wins :(
After contacting support I was told to email him ... at which point the 7 day wait starts again.

So my black list grows, lol.

Most of my giveaways are public. Like a few have mentioned, there are a couple of groups that specifically aim to match wins to those that will play the game and this is monitored. Also mentioned is the prevalence of the above behaviour (ignoring a request to pick up a win, having to be chased to get a response) tending to be mainly from low levels.
If this behaviour really gets to you then perhaps, send an email on day 1, maybe leaved a message, and if they don't respond then just send a reroll request to support. Support need a screenshot of the email, and links to your prompt to pickup the win ... support will do the rest.

This site only works because gifters like you gift the games. There are some incredibly generous gifters out there, and some lovely winners too, most thank you (and I never check to see if the game has been played, am guilty of an absolutely tragic backlog myself). The few that grind your gears are indeed few, just try to move on and forget them

5 months ago
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Thank you for your thoughtful and detailed response.

At times, I've done some of the suggestions you mentioned; it's still always a drag as you may have experienced unfortunately.

5 months ago
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Here's how I see it.

They have a whole week to do that, sure, but what if the key expires within 24 hours and it's stated as such in the GA description?

SG rules outweigh your GA description. Plus some folks just don't read the descriptions.
They have a week to redeem the key. If the key expires before a week has passed, then unfortunately you set yourself up for this problem.
However. If they take more than a week to provide feedback on the GA, you can contact support. Depending on the situation, they can forcefully mark the GA as Received. (though that should be a last-ditch effort after you've already attempted reasonable forms of communication with the winner)
Keys with a short expiration are risky as GAs and are better off being handed out as a freebie in a thread.

their latest public GA, which is from 2 years ago, believe it or not
their two latest GAs are from 2 full years ago and both are marked as Not Received, whereas their wins are as recent as this week

I'm gonna be real with you. How recently they've created a GA is irrelevant to the problem at hand.
What is relevant is those recent wins. Do they have a history of not redeeming their wins? If their win history is mostly green, then there's a good chance they'll get to you Soon™️.

I don't want a Not Received mark

This is the part where I think I can try to help you out the most. Take a deep breath. I know that sucky feeling of having a mark on your record. What's important to remember is that it's actually not a big deal. You're not going to be banned from the site for making one (1) minor mistake. In fact, I would wager you won't see any punishment at all. IF a red mark even happens, just take it as a learning experience. Everyone makes mistakes and that's ok! You've learned from it. And you've resolved yourself to avoid repeating the same mistake. There's no shame in that.

5 months ago
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I'm a bit confused if I should answer a question or if that would be considered brerating...
Anyway, I'd never create a giveaway for a game/key that expires within the 7 days. Seems like an obvious fix for the 'problem'.

5 months ago
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Totally not a fan of hosting public GA, one can never be sure of any tools or scripts used by the entrant. There is also the issue of getting winners with leachy stats( 500 wins 10 gift sent). I would hypothesize that folks with leachy stats are more casual with SG and therefore more likely to delay confirmation.
Id suggest going with SGtools enabled invite only GAs if winner confirmations is ur main issue, my personal experience has been phenomenal. Not only do I get prompt confirmations from winners but also credible entrants. Best of both worlds.💚

5 months ago*
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It was a WL GA though.

Thank you for the suggestion, not bad at all.

5 months ago
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Closed 5 months ago by Volcanic.