Browse
Category
DiscussionsUncategorized

Why do you hate me THQ?

Closed
Carnehil

I wonder if it's because I'm doing something wrong or they just hate me but this is the longest support service I had to use...

Support without files and screenshots:

Started 3/16/2012 okay screenshot here

Why can't I unpack and install the game?
"Windows can't find file 'setup.exe'"

3/20/2012
Are you using the download manager in the default download directory?

3/20/2012
At first no but I just tried doing so. There is no
change. The same message pops up

3/22/2012
This could be an issue with the files. Have you tried deleting the files you have an redownloading the content?

3/26/2012
4 or 5 times already

3/26/2012
Just to verify, this is a purchase made through the THQ Store?

3/26/2012
Yes it is

3/27/2012 <- [wow this was fast]

Can you try a Clean Boot when downloading the files?

a. Log on to the computer by using an account that has administrator rights.

b. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility.

If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

c. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)

d. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

Note Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.

e. Click OK, and then click Restart.

^ question, is it safe to do this? (I didn't make system copy since quite some time and lately there have been some problems with avast bugging out so I may have to make system copy first...)

1 decade ago*

Comment has been collapsed.

19 Comments
Carnehil

Now I don't know what to do. Try to do what they said or download it from other PC in my house (if this would indicate that it's not my PC's fault it's not working)

1 decade ago
Permalink

Comment has been collapsed.
Raiden

Well guess when the devil may cry movie is coming

Flying lions, hammers etc.

1 decade ago
Permalink

Comment has been collapsed.
Jurjee

Safe.

1 decade ago
Permalink

Comment has been collapsed.
Oxyligen

not safe: "you may permanently delete all restore points."

1 decade ago
Permalink

Comment has been collapsed.
PPG113

I have never found MS restore points helpful personally. Yes its completely safe, and no it wont delete your restore points. It just changes the things that start up. So unless you disable MS services, the worst that will happen is that you wont be able to start up certain 3rd party applications. Do it, then change the settings back when your done.

windows key + r-> msconfig. Instead of running a search.
Selecting "selective startup" is a wasted step. Changing any settings automatically changes the startup options to selective.

1 decade ago
Permalink

Comment has been collapsed.
Oxyligen

You should check your firewall, maybe its blocking the .exe. Dont disable the firewall but look for programs in 'quarantaine'

1 decade ago
Permalink

Comment has been collapsed.
Carnehil

Doesn't look like it (seems like there are no programs in 'quarantaine')

1 decade ago
Permalink

Comment has been collapsed.
thejadefalcon

It's completely safe. Done this a few times myself.

1 decade ago
Permalink

Comment has been collapsed.
mrlukecaptain

THOU SHALT NOT SPEAK ILL OF THQ IN MY PRESENCE

1 decade ago
Permalink

Comment has been collapsed.
Voho

They did a botch job of saints row 2 on the PC, and a botch job of homefronts campaign, they deserve some criticism.

1 decade ago
Permalink

Comment has been collapsed.
Brandongl

THQ had nothing to do with SR2 on PC. that was all CDProject Red

1 decade ago
Permalink

Comment has been collapsed.
Voho

THQ had their logo slapped in it, that makes it their responsibility.

One does not simply publish terrible game, and then avoid all the criticism.

1 decade ago
Permalink

Comment has been collapsed.
Cappa

yeah this is safe. But the message "Windows can't find file 'setup.exe'" sound like a anti-virus program blocked the read process... be sure, that nothing of those are blocking the setup file. And you need enough space on your system drive for the temp files.

1 decade ago
Permalink

Comment has been collapsed.
Carnehil

I added the sreenshot of the problem. Basically it shows up after trying to extract downloaded game files. And I have loads of space after cleaning my disc for Tera beta

1 decade ago
Permalink

Comment has been collapsed.
Cappa

have you tried to extract the files with winrar?

The screenshot looks like a "Self extracting RAR" those are extractable directly with WinRAR.

1 decade ago
Permalink

Comment has been collapsed.
Carnehil

The problem comes from first file. I could unpack them if all were .rar

1 decade ago
Permalink

Comment has been collapsed.
Cappa

right click the first file - then choose "extract with winrar".

If this doesn't work, open winrar and then open the file in winRAR. That should work.

Its possible that this would be work without errors.

1 decade ago
Permalink

Comment has been collapsed.
Carnehil

Thank you for the help <3
Now it's finally working ^^

1 decade ago
Permalink

Comment has been collapsed.
Cappa

you see: i'm not from THQ

1 decade ago
Permalink

Comment has been collapsed.

Closed 1 decade ago by Carnehil.