I don't think there is anything that you can do.
The creator of the giveaway however can get you the game through some other way (eg. a key from a 3rd party site). They can also ask the giveaway to be re-rolled, which will choose a different winner.
I guess they could also get you a digital Steam gift card so you can activate it on your account and but the game yourself, but that requires an amount of trust on your side (and it could be more expensive for the creator).
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Well, since the creator just apologized and didn't mention nothing about an alternative solution, I guess I'll just let it go. Should I ask to re-roll or delete?
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I'm not that kind of person, if this solution didn't come from him I think it's better to just let it go for this time
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The creator gave another key as apologize, it didn't need me to talk about it :)
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No, but it's equally nice, (better, actually). It would be a problem to mark as Received?
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Yes, if you got any other game than what you won, don't mark as received!
Only thing you can do now is either mark as not received but that would be mean since he did give you something else, or state in the giveaway that you agree with a deletion and let him/her ask support to delete the giveaway.
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The creator was very nice, I would never mark as Not Received. I already stated at the giveway that I agree with deletion and he already talked to support to delete it (but didn't get an answer yet)
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Then you did well ^^
If you mark as received while you didn't receive it, you can get in trouble here so that is never a good idea no matter how nice you try to be so this way is the best way of doing and nice of him/her to give you another game as compensation!
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As I replied to Filipi. It's not possible to re-roll such giveaway, as new winner may run into the same issue you did.
Only option is to either deliver game winner can accept, mark as not received or if you want - give permission for deletion. Always in this order.
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In this case, differences in region prices, but I get what you're saying
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They can also ask the giveaway to be re-rolled, which will choose a different winner.
Region locked giveaways with improper restrictions can't be re-rolled, as new winner may end up with the same issue.
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you can be polite and nice and agree to the deletion of the giveaway.
You can be polite and ask for what creator promised in the giveaway. Or rightfully leave feedback that there was problem with gift delivery, so there is not received feedback. Not agreeing on deletion is not impolite. It just shows that creator made a mistake. Which can happen.
But when creators keep asking or "forcing" users into deletions, to cover their duplicate keys or not checking proper region locks - it's their negligence. Not winner being "impolite" by not allowing them to always hide their mistakes.
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It was AltF4, a very nice game that I have wishlisted
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Ok, just told him to do it, waiting for an answer now, thanks!
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rerolled
Those can't be re-rolled
Just leave a comment that you allow the giveaway to be deleted
Or leave not received feedback, like it should be done by default. Deletions are something extra when winner gives permission. Not automatic action and the default.
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In this case, I gave permission to the creator to delete the GA (and he tried contact with support to do it) and he offered me later another game as apologize for the problem. What to do then? I let the GA unmarked and wait for deletion?
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If it's more than 7 days after GA is over you can mark as not received, so you can enter in more giveaways for the same game. When we accept deletion ticket this not received feedback will be removed from their account.
If it's less than 7 days then all you can do is wait.
Also like maru said don't accept different game and mark as received. It can lead to suspension.
What should I do If I win a game that cannot be activated in my region, or if I receive a gift or key that does not match the game I won?
You should contact the giveaway creator to return the gift, and to inform them of the situation. If the giveaway creator is able to provide you with a replacement gift or key for the same game that can be activated in your region, then you should mark the gift as "Received". In all other cases, the gift should be marked as "Not Received". When marking a gift as "Not Received" it's recommended that you leave an explanation in the giveaway comments as a reference for both the giveaway creator and our support team. If the giveaway creator is not able to provide a replacement gift or key, they may ask your permission to delete the giveaway.
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If he's from a expensive region, you could trade an csgo item for the value of the game in your region and you buy it with that wallet, but if he's from a cheaper region it will be more expensive to him and maybe he won't be able to afford it.
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Yeah, probably its more cheap there.. Despite its a game I wishlisted, I'll just let it go, but I have to say it's sad that this happens in the first GA I won ever
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Sent you an invite. I don't know if I'll be able to send it xd
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This will add Valve 15% overhead in tax for transaction
If there is a problem due to regional pricing, it's easier to just gift someone money through Steam Wallet digital cards. It's possible to send a custom amount, enough to allow the winner to buy the game in their region. Only limit is it's not possible to convert existing wallet funds into digital card, it must be new purchase with CC.
https://store.steampowered.com/digitalgiftcards/selectgiftcard
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Yes, I talked to the creator, seems a very nice person that didin't make this to cause any harm.
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I wonder what the chance is to win a game, I havent won a game yet and tbh i doubt I will there is sooo many people here
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Well, the chances are small, indeed.. I simply enter here regularly and enter the GAs.. Yesterday I won another one. Obviously, the less the entries in that GA when the time is ending, more are your chances. :)
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When the creator tried to send the game for me as a gift, Steam denied it for region differences in the price.. What should be done now? :(
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