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SGtools pass failed

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VivaKalman

Sorry for my english

SGtools send me notification "Your account is flagged as having some unnactivated wins or private...bla bla bla"

But i activate all my winning games and my acc open

What i must do?

9 years ago

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12 Comments
MikuIT

Log in to SGTools - top left corner - click the arrow next to "Home" - select "Synchronize" from the dropdown menu.
That should solve your problem.

9 years ago
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VivaKalman

No, it's not solve my problem(
Of course i always sync my acc

9 years ago
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MikuIT

Did you sync on Steam Gifts, or on SGTools? They're two different types of synchronization:

  • on Steam Gifts, you sync your Steam account to update data about your library, wishlist, and group list;
  • on SGTools, you sync your Steam Gifts account to update info about your wins.
9 years ago
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d3m4n

+1 sync both always when issues.

9 years ago
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VivaKalman

"Did you sync on Steam Gifts, or on SGTools?"
YEAP! Ty dude, i am don't focus my attention on SG tools, it's different sites

9 years ago
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AdmiralP

It lists the specific games that it thinks you did not activate. What games is it listing?

9 years ago
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mewdego

just checked your username, try now, SGtools cant find none activated games or multiple wins

9 years ago
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mewdego

if it still doesnt work, try clearing your browser cache

9 years ago
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cbones

If you have done the sync as others have mentioned, and still have a problem, leave a message in the relevant thread as SG admins are different from the SGTools admin

9 years ago
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whitdemon

SGtools doesnt fetch a cached version of your games list when you self-syncronize (like Steamgifts does)

the DEV already knows about this issue for at least a month

ps. https://www.steamgifts.com/go/comment/fEHB5wl

OP you probably have your profile as friends only or private, thats why SGTOOLS doesnt have an UPDATED version your list of games, to fix it you have to leave your profile as public for some hours and then trying again

9 years ago*
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VivaKalman

Thanks to all for help !

9 years ago
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Keksinator

as cbones mentioned: if a game causes a problem, ask in the thread for help and they will help you^^
you might also ask the giveaway creator for the link. if you explain the situation to him, he might give it to you.

9 years ago
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Closed 9 years ago by VivaKalman.