1 minute to 1 year
It just depends on how busy the support staff is. I imagine with the sales happening, they have a lot to do, both buying and working.
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As the others pointed out - it really depends on how busy the support is and how complicated your matter is. For common problems it usually takes several hours to few days. If it they are super busy or the problem requires the administrator's attention, it may take more than a week.
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Thanks for the feedback guys - just a matter of time I guess :) Shame, as I can't make any new giveaways til it's sorted out.
Thanks again!
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If your ticket hasn't been answered within a week, bumping it is usually a good idea.
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Howdy,
Wondering if someone could tell me how long on average it takes for a support ticket to get a response here on Steam Gifts? Just curious,
Thanks in advance.
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