1 minute to 1 year
It just depends on how busy the support staff is. I imagine with the sales happening, they have a lot to do, both buying and working.
Comment has been collapsed.
As the others pointed out - it really depends on how busy the support is and how complicated your matter is. For common problems it usually takes several hours to few days. If it they are super busy or the problem requires the administrator's attention, it may take more than a week.
Comment has been collapsed.
Thanks for the feedback guys - just a matter of time I guess :) Shame, as I can't make any new giveaways til it's sorted out.
Thanks again!
Comment has been collapsed.
If your ticket hasn't been answered within a week, bumping it is usually a good idea.
Comment has been collapsed.
17 Comments - Last post 3 minutes ago by jojo1241
1,762 Comments - Last post 33 minutes ago by Harambe
18 Comments - Last post 41 minutes ago by RevCat
216 Comments - Last post 58 minutes ago by pb1
289 Comments - Last post 1 hour ago by Ratspike
13 Comments - Last post 3 hours ago by pandakat
6 Comments - Last post 3 hours ago by rainking187
142 Comments - Last post 1 second ago by UnknownEAK
100 Comments - Last post 10 minutes ago by Gawrazan
1,378 Comments - Last post 18 minutes ago by MarshallBanana0815
260 Comments - Last post 26 minutes ago by thenthomwaslike
756 Comments - Last post 28 minutes ago by dimzone
152 Comments - Last post 1 hour ago by Fet
8,906 Comments - Last post 1 hour ago by CheMan39
Howdy,
Wondering if someone could tell me how long on average it takes for a support ticket to get a response here on Steam Gifts? Just curious,
Thanks in advance.
Comment has been collapsed.