Iirc, new winner requests are reviewed and authorised by staff, so if you don't have a valid reason, it'll be denied.
I haven't felt it necessary to request more than one or two, but they've been either because the winner asked me to for whatever reason or if they had something about that infringed on the rules (in these cases it was regifting and/or multiple unredeemed wins - both with no suspension served.)
Either way, if you request one you'll usually get a reason why if it's a no.
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It is possible to use SGTools in advance to disallow users who own more than a certain number of games to enter.
SGTools
Is this for normal GA?
Limit by group
Add to blacklist (1000 limit)
That's the way to do it.
It is difficult to restrict in the middle.
If you start from the beginning, you can restrict it to some extent by putting a note in the "description", but it is not recommended because it is very time consuming when interactions like using support tickets occur.
(That's why SGTools is often used.)
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No, you will not be granted a reroll for any of the reasons you've listed.
You can get a reroll if:
It'd be a good idea to read the FAQ, since it answers most questions.
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hi, just as others said, you cant reroll for "personal" reasons like that.
what you can do though is ask the winner if they would be ok with rerolling. only if they agree to it, staff will let it go through... though dont expect a yes.
also rerolling is just as random as the choice of the first winner. you cant choose a specific user.
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The others already correctly informed you about the rerolls and rules.
What hasn't been mentioned yet is that you don't get banned permanently just if you choose not to deliver a game to a winner of your giveaway.
You obviously shouldn't do this regularly, otherwise there'll be escalating sanctions.
So the decision is still up to you. If you really really can't live with giving a specific person a game, you do have options.
Edit: Es handelt sich beim Gewinner nicht zuifällig um einen Fan von Werder? ;)
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just make it a whitelist only giveaway - therefore you get to choose who has the chance to enter for it
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What about autojoin script\bot users? I'm getting really annoyed by such winners.
Every ~20 minutes "they" are "online" here, but don't view the key. It's frustrating, to say least.
My first reroll was recently because of such winner, who didn't seen the key and not answered at all in week lenth.
Isn't scripts are prohibited there? And what if i see such obvious use of it in specific case of winner?
Normally i wouldn't "monitor" some random user and wouldn't notice if he\she using script\autojoin.
I'm pretty fed with that. Guess, from now on i would do giveaways only with some kind of anty-bot protection.
Which should be there by default in the first place. And there's no quick report reason for using scripts if it's considered eligible reason to report at all.
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Oh, nice - new blacklists - looks like i'm kinda offending botusers :)
The good thing is that blacklist acts two-way and my is full.
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But as i mentioned earlier, i don't know beforehand if potential winner using autojoin or not.
It becomes suspicious after win - when it's too late and potentially will give me even more trouble with my giveaway if i report him\her.
Or did you mean "request new winner" instead of "Report"? Isn't it becomes available only after week and won't save from such problem?
I don't remember if thats so.
Anyway, it's too nervous and takes almost all fun and joy from giveaways for me. :(
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You can theoretical report them before the win if you believe someone use a autojoiner.
But let's say you have a problem if that one then win because the support will not handle the ticket in the 1 week timeframe that you have for sending the GA.
So let's say you are forced to send the win, if you assume someone use a autojoiner or not.
After sending the win you are free to report someone.
Of course will the support not react direct and it can go a long time till something will be checked but thats the only way that they get catched.
It gave in the past only 2 or 3 users that were so dumb to write, public, that they use autojoiners. So don't count on that^^
And yes, all the exploting, abuse and shady stuff take a lot of the fun and joy that the site had for me when i started on sg.
Maybe take a look into https://www.steamgifts.com/discussion/C3vvd/join-masafors-group-of-friends/search?page=10
I can't promise a approval because i haven't checked your accounts but i can guarantee that it don't give multiaccounters etc. there.
So nothing to loose with reading the rules...
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Thanks. I will read it later and consider joining if eligible.
But that's the point - i'm talking about public giveaways.
I don't like group CV farming and other shenanigans associated with groups - in general - i don"t mean your group.
As well as whitelist only.
I have at least 2 suspects, but never reported them. Even if i wanted, how can i be sure? It may be false accusations and i don't want it either.
I'm just talking about specific behavior, quite frustrating, when user won a giveaway, online here with roughly same short intervals of ~20 minutes, but don't check won key - sometimes for days. I suspect it's exactly how script would act. But i'm not sure.
Is it enough to report someone? If support have access to online logs, then it should be quite easy to spot. Easy to spot beforehand, actually - from site side. CAPTCHA would solve most of that problems and it was suggested several times afaik, but still not there.
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If it will be a false accusation they will not get a harm from a made ticket.
It will only cost the staff and you time.
And yes, the described behavior would fit to a autojoiner.
And to the group thing, i would prefer to be able to make public GA's with all the negative stuff that come from it but because i can't change something on the public GA's I done my fair share of trying to make sg a better place... i made a step back and created at least a place where it can be controlled that no black sheep can enter.
Thats not perfect but it is great to make GA's without a level restriction, without problems with a winner, without a lotextra work after a winner got picked and many more.
Without my group i left sg because sg gave more negative mood as positive and i have a good bunch of members in the group that say the same and are still only here because of the group and the members they met there.
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Exactly - It will "only" cost the staff and you(me) (priceless) time (and nerves).
That's where automation should roll in... but still not here.
Giving away to only 190 people out of 1kk+ here is hard to consider "giveaway" at all in my opinion.
It's more like exchange (with bonus of CV farming), despite good intentions.
It's called really well, actually - Group of Friends. And it's exchange between friends with some random factor added - not exactly giveaways as i see it.
And here comes second part, about your group specifically - quite a few of group members already on my blacklist for a long time.
Mostly for what i consider trashtalk and toxicity. They may be good users technically, but hardly good people from my point of view.
I guess it's quite consonant to original topic. "Personal Reasons". Except one can choose to be (or not) part of group, but can't choose to give away or not to random winner, which one dislikes.
But there's difference between just dislike and valid reason for reroll. Using scripts should be valid reason, as it's cheating. And not with week delay.
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You have some very valid reasoning here. I thought a long while about applying for Masafor's group until I did today. I don't want to give to people who don't have the slightest intention to give something back to the community which are about 85% of the ~1 million you were talking about.
If I'm making an invite-only level gated giveaway I reach even less members as in the group.
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Either i got it wrong or it's just mutually exclusive statements.
And it's not about "leechers". it's about script users, who are not necessarily low level and might "give back" a lot.
They are just making your own giveaways a headache not only by using scripts, but by not checking wins themselves within reasonable time. And "teasing" by their seemingly presence online like if it was trolling if not script.
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I was referring to this:
"Giving away to only 190 people out of 1kk+ here is hard to consider "giveaway" at all in my opinion.
It's more like exchange (with bonus of CV farming), despite good intentions."
And yes, it gets me boiling inside when one of my giveaways has ended and the winner is allegedly online while not giving feedback on the won game.
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Please read 2 messages below. I think a part are interesting for you too.
I seen your application in the other thread. Give me a bit time to handle other stuff before i sit again on the applications. I assume i can do that still today or latest tomorrow.
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The "only" is the lowest possible way and it don't have a negative effect for the reported user if they don't find something.
Of course are each solution, that aren't a automatic measure from the site, work for, at least, 2 persons.
The 1kk+ here is wrong because "only" 35k or max. 50k are still active but from that ammount exlude the ones under level 3 (you make public level 3 GA's) and you have a much lower one that can enter your public Ga's right now. The site have only 36k users at level 3 or higher ( https://www.steamgifts.com/stats/community/users ) and let us assume that 50% are still active (i don't believe in that high percentage but let us grab such a high one).
So in the end only 18k users can join your public GA's now and that looks very different as the 1kk+.
Of course are then the difference to our or other groups much lower as you thought.
It is correct that our 200 members are only a small part of 18k (to pick that high number again).
The group will grow but i don't think we will be ever over 1k.
It give a lot of reasons for that, to name only a few, we demand a min. level 3 on sg, that limit the "possible pool of members" to the max. available of 18k (let's again grab that high number), the most black sheeps don't try to enter our group (at least the smarter ones), filtering sg black sheeps out (the not smart ones^^ -that have then [unpunished] unactivated wins etc.-), filtering mutliaccounters from discord, different freebie sites etc. out, filtering the ones out that purchase in the shady russian stores to exploit/abuse the cv system on sg and of course the normal reasons like "don't want to join a group", "don't want to have rules" and such stuff.
So it is unrealistic to expect that such a group have then 10k of quality members. It's the sad reality but we can't change that limitations on sg.
But where we have a different point of view is to see the GA's in a group with 200 members as exchange (and bonus of cv farming [the cv don't bring much advantage on sg -at least after level 2 or 3-]).
To your blacklisted users.
Feel free to add me on steam and send me the Infos about the trashtalk and toxicity that you seen.
1.) Blacklists are allowed in our group because it is utopic to think that each one like each other one and that none could have a problem with someone.
We want then only that we get informed about it because, of course, we look into such things and if we get multiple blacklists that bring as example "don't known a thanks", we will chat with the member about the problem.
Of course give it a lot of reasons for BL and we can't handle all of them but i would say we really care that all are healthy in the group and that "problem childs" get a escort to the door.
I guess it's quite consonant to original topic. "Personal Reasons". Except one can choose to be (or not) part of group, but can't choose to give away or not to random winner, which one dislikes.
But there's difference between just dislike and valid reason for reroll. Using scripts should be valid reason, as it's cheating. And not with week delay.
I am not sure if i get here the full meaning of your sentences.
I understand it in the way that you switched back to public GA's with random winners and the fact that you can't choose to give the win if that one use a script or not because the check if he do that would take longer as the 1 week that you have to send the win.
If i understood it correct then we are on the same point of view but that will not change something.
I made so many proposals to make it better for the gifters but with zero results. When the Mod team supported it (and that is far from common) then it ends, latest, when cg (the owner) would be needed to implement something.
Easy, actual, example https://www.steamgifts.com/discussion/nrsW7/need-feedback-from-the-moderators-about-spam-comments
So in short:
I don't bet on some helpful correction from the side of the site owner and do what I can to handle the situation in a controllable framework.
That isn't ideal and not my dream solution but it is better as the other option.
At least for all the members in our group, me included.
And as long as this users are still on the site, instead of leaving sg, they will make from time to time a public Ga (as example for cakeday threads and such stuff) or a event (trains, puzzles and so on) and that is a win for all users of the site (level 0 ones excluded :-D).
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(you make public level 3 GA's)
True, but do you really suggest making lvl 0 public giveaways? I guess no :)
Group requirements are exactly level 3 too - as i think it's perfectly reasonable gateway.
Ok - my bad that i didn't considered level restrictions. It really does a lot of difference. 35k (or even less) vs 1kk...
I realy do like your reasoning and fully support your "crusade" here.
And really considering joining your group. But here comes the second part - i would be not much of a use and can't bring something worthwhile "to the table" - see my post about "product already owned" (you already wrote there and very reasonable things too).
I feel totally lost as my confidence in IG (and not only) keys is totally ruined now. And feudalife keys was vast majority of what i was able to give for now.
Feel free to add me on steam and send me the Infos about the trashtalk and toxicity that you seen.
I don't want to accuse and\or punish anyone. They're free to talk almost anything and i'm free to dislike it and blacklist them.
There might be no "legit" reason to just like or dislike something\someone. "Trashtalk" for one is "righteous" for other.
To put it simply and bold, i dislike SJWs and hypocrisy in general. Some ideas are actually pretty good and reasonable, but their actions often leads to exactly opposite results.
And btw i can't add anyone for now as i'm on cooldown arter sending 30 friend requests - I got 2 Red Orchestra guess passes and desperately wanted to get rid rid of them :)
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True, but do you really suggest making lvl 0 public giveaways? I guess no :)
Of course not.
I only wanted to show that the 1kk+ have nothing to do with the reality for your public GA's ~or someone elses because the ammount of inactive and level 0 + 1 accounts are extreme :)
I send you a friend request on steam.
Let's write there. Write me when you accepted.
But don't wonder when it takes a bit till i react, i handle right now stuff in the flat and be only in the breaks on the PC.
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This made big smile on my face, thanks :D
I don't like the profile of the winner (profile-picture or email-adress annoys me)
If u have such "terms" make your own group or whitelist only giveaway, would be much easier for you i think. And of course blacklist users u dont like...
(not saying anything in bad way)
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I haven't found this topic in the help
This is the relevant Guideline you're looking for:
When a giveaway has ended, the gift is required to be sent to the winner within one week.
That is to say, you're "required", unless there's an explicitly stated exception.
- The winner has broken site rules (not activated wins or multiple wins for the same game) and not already been suspended for it.
- The winner is currently suspended.
- The winner requests that you reroll for any reason (i.e. they already own the game).
- The giveaway is for a collection of games/DLC and you've decided the winner owns too much of that package.
- The winner's entry is invalid for any reason (for instance, being kicked from a group and winning a group giveaway after the fact).
Tzaar's list (quoted just above for reference) is mostly complete as far as the exceptions go, so just a few added notes for it:
"The winner is currently suspended" (2.) is actually the basis for the reroll allowance for broken site rules in (1.), making the (1.) listed by Tzaar redundant (though it is important to note his clarification that users can't be suspended multiple times for the same rule violation). Rather, (1.) should be "The user has been suspended for Non-Activations/Multiple Wins within the past 30 days", as that's the special rule existing in relation to that.
Further, for (5.), note that entries are invalid if the user did not qualify for entry into the giveaway at the time of the giveway's end, with the exception of the user no longer meets the level requirements for entry, which can grant a reroll freely even if it occurs after the giveaway has ended (as level inflation is more often caused due to delays in updating the site's reduced CV lists or with Steam misreporting prices than due to retail prices dropping, this can still be viewed as an assumption of not meeting level requirements prior to giveaway end).
There's also (6.): If a user harasses you to an extreme (eg, death threats) through any medium (that you can get a screenshot from), and such harassment is directly related to their win, you can also receive a reroll; This is useful as normally users can only be punished for harassment if it occurs through an official SG medium (SG itself, the SG group, and any chat services included in either). Thus, if a user harasses you through Steam, you could still get a reroll off 6. even if the reroll allowance from (2.) [due to the user being suspended for inappropriate behavior] wouldn't apply.
Generally speaking, your considerations will be as follows, in the given order:
1. Check if the user fails to meet owned content expectations or if they've requested a reroll.
2. Check if the user is currently suspended
3. Check if the user can potentially be suspended, or has the potential for having been suspended within the past month.
4. Check if the user's level, group, SGT filter, or other entry conditions that may be present were actually properly qualified for.
5. Check if the user has sent you any death threats. :P
( And if all else fails, and you don't have an existing pattern of refusing giving games to winners, you can just eat the 5 day Fake Giveaway suspension. Do note that a pattern of deliberate refusal will quickly get you an Indefinite Suspension, which typically can't be resolved until a sizable number of the games in question are delivered. I'd really not advise even beginning to consider this option unless there are some rather extreme circumstances at play. All the moreso if you haven't yet given away many giveaways, as those Not Receiveds will give a very poor impression of the accounts where they're more visible on, perhaps leading to blacklists or group join request refusals. )
For the most part the site is pretty reasonable about how it approaches reroll allowances (in regards to attemping to be fair to both sides), but using SGT filters or groups can go a long, long, long way to cover conduct, site usage (read: exploitation), or other criteria that the core allowances don't cover. If your considerations are mostly technical (eg, ratio) then your best first step would be to look into SGT fitlers, as that'd allow you to more deliberately set things to your own preferences. Of course, it's fairly common to use SGT filters as a prerequisite for group admission, so you can easily arrange for the best of both worlds (though keeping an eye on group members to see if they still meet group criteria can be very time and energy consuming once the group gets larger).
As a final note, do note that Whitelists count as groups for all purposes EXCEPT rerolls, where removing someone from whitelist before a giveaway ends does not prevent them from continuing to qualify for any potential win. Ergo, it's much safer (albeit more of a hassle) to use proper Steam groups as a filter than it is to use SG's whitelist function.
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I think the closest you can get to it is requesting a reroll for someone you don't like is if they take longer than a week to accept the gift if they haven't explicitly threatened you like others here have mentioned.
It probably wouldn't do you any good if you'd want a reroll in hopes to gift to someone who left a nice comment because the rerolls are completely randomized. Your best bet would be either getting another copy of the game for that person out of the kindness of your heart or maybe gifting the commenter (not the winner in this case) something else, maybe even just a whitelist until you can properly gift them something nice.
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If you don't want to give the game, then don't.
After 7 days the winner will mark the game as "not received" and that's it.
Looks like you can get a 5 days suspension for "fake giveaways" tho. (you probably lose a slot too)
But you always have the choice if you really don't want to give it, it's not like someone is pointing a gun at you and kill you if you don't do it.
It's kinda a dick move, but that's your call.
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It's nice that you put this question into writing. Honestly this will probably clear this up for some people, have a whitelist!
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It was not my intention to create such big waves, but I am impressed about this many feedback in all directions. Thanks to you all. I hope, nobody got offended by my question (maybe some got, see below...)
As I said, it has no real background but I have to admit that I had the thoughts of "hey, this user wrote such nice comments in the entry section, it would be great if he could win instead of the guy who wrote 'give it to me'".
I am no American, but imagine, you are a fan of the football club "San Francisco 49er" and the winner has the email-adress "hate_to_all_49ers.gmail.com". You can blacklist him after the gift but not when entered lottery.
No, I will not delay or reroll a gift for such reasons but I can imagine to give it away without joy to this winner.
I think, we all learned something about rules and behaviours from each other.
FUNFACT: My blacklist entrys by other users increased significant with this thread.
https://imgur.com/a/FdDHSh3
HAVE FUN!
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What did you expect? This is a high security sector where your every step is scrutinized. I wouldn't care too much about the blacklists though. As suggested do whitelist only giveaways or use sgtools to tailor your winner to your specifications if you feel more comfortable this way.
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LOL... "high security sector" :-)
Blacklists don't bother me.
I came here to give away my games, not to grab some.
[url=https://www.steamgifts.com/giveaway/bcDTh/offworld-trading-company][img]https://www.steamgifts.com/giveaway/bcDTh/offworld-trading-company/signature.png[/img][/url]
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Your question might have been a bit naive, but there was nothing ill-intended in it. But that's SG for you, almost any thread will bring you some number of blacklists.
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Hi,
I haven't found this topic in the help or discussions and this is just a hypothetical question with no real background:
I just wondered for the option of "request new winner" (RNW) if it is legal to request a new winner for any reason:
-I don't like the profile of the winner (profile-picture or email-adress annoys me)
-I know the player from steam and dislike him
-In my opinion the winner has won too much giveaways and other players should get a chance
-I would like to give it to an other player who left a nice comment in the lottery
...
I assume, the winner will get a message that he has won the lottery for this game? So what will happen if I request a new winner? Is this possible immediately after winner has been drawn? Is the winner able to prevent the reroll or is he kicked out? May I choose a specific player from the entry-list or do I have to open a support-ticket for this?
I am pretty sure to land on the winners blacklist but that doesn't bother me. Of course, I understand the original meaning/reason of RNW and don't need explanations about that. Please don't #roastme for the question. Thank you in advance.
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