if they had indeed marked as received, you can only change it to not received after a week has passed.
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He said it was 2 received and now it's 1 received so it's obvious he saw that already...derp.
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Several reasons. First off, someone might mark it on accident. Some new users think they have to click yes to GET the gift. Others will mark it before getting the gift to make the green bar go away. Occasionally someone will have a game removed from their library due to keys being revoked or a credit card chargeback. Also lots of cases where a gifter ended up gifting a different game and the user marked it as received even though they shouldn't, they need to change it back to not received later...
Lots of reasons to unmark it.
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bobofatt is talking about why there is the option to revoke your 'yes, I received it' in general, not your particular issue.
But it's understandable, I also had someone once markt it as received, whil I didn't even send anything. In this particular caase, just ask the person why he did it. Through mail, or just add him on Steam.
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Wouldn't it be better have support handle those case instead of people removing the mark after a while because they traded/regifted their winning? Or does english-illiterate people and chargebacks happen more often than feeedback fraud?
I too think it should be locked in a week after marking it as received. (And right from the start for developer giveaways)
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Did the site do a rollback 2 of 3 of my giveaways said gift recieved but now only 1 does it let me open another giveaway about 30mins ago but i did not submit it when i tried to open it again a few mins ago said iv exceeded my giveaways so i looked at them and now only 1 is showing recived.
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