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Old Humble Bundle purchase problem.

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IAMERROR404

So, I purchased the Humble Game Making Bundle months ago, but I only saw this problem now. Two of the DLC's of the bundle are for Axis Game Factory's AGFPRO v3: Axis Game Factory's AGFPRO - Zombie Survival Pack DLC and Axis Game Factory's AGFPRO Zombie FPS Player DLC. But the problem is that Axis Game Factory's AGFPRO Zombie FPS Player DLC isn't on my library. I already tried to use the key, and it says that I already have the DLC, but I haven't. So, I don't know if it's a duplicated key of the another DLC or if it's some error on the library, because it doesn't show it to me, but says that I already have.

Anybody had this problem too? If yes, how you solved this?

8 years ago

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3 Comments
Sooth

You're seeing the other Zombie DLC fine?

And I suggest contacting Humble Support, they're fantastic.
They may be a bit slow to reply right at this moment, though, it appears they're under heavy support load lately.

But anyway, when it says 'already in library', it should clarify what game you're trying to activate. See if it indicates it's a duplicate of the other DLC.

8 years ago
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IAMERROR404

Yeah, the Zombie Survival Pack DLC is okay, but when I try to redeem the Zombie FPS Player DLC, it says that is already on my library. The problem is that I can't see if its a duplicated key from the Zombie Survival Pack DLC, because as it's a DLC, it doesn't show me what I'm trying to redeem, different when I try to redeem a game.

But well, I'll try to enter in support with the Humble Bundle support. Thanks!

8 years ago
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Sooth

Ah, wasn't aware DLCs didn't give that info. :X
Never had duplicate DLC activation occur before :)

8 years ago
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Closed 8 years ago by IAMERROR404.