to be fair, its not steam's fault
the publisher who sold you the key told them to do so
so try to contact them
but i get your point, and so far steam is doing ok to let you keep your games
and thats why i like GOG DRM free downloads
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from a logical point, sure
but you are not the STEAM customer, the puplishers are.and steam must please them
you are not paying steam anything, steam get the money from other publishers on every sale.
sure steam lure you in with features, but whatever you pay on steam would be the same on other platforms. if not cheaper for steam
as i said, i get your point. and i support it
but the real world sucks
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I bought a lot of their game in steam store and some at gamersgate so far good. Hope that this not gonna happen to me.
You can try to contact Slitherine. I think they can solve it for you.
First you can go to matrix store, login your account, see whether you still can download that game's exe file or not, then you show them about this. I think is their system error. That is no way for payment problem that only happen after you bought it for so many year. That money already in their pocket long time ago.
If that is payment problem, that time already will show it to you rather than let you play for so many year.
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Lol, this just shows that customers have no rights at all. I bought this game directly in the Matrix Store...
https://steamcommunity.com/sharedfiles/filedetails/?id=2041125277
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