If you think you have a non-yet activated "Eryi's Action" key and you are planning to make a giveaway or a trade with it, you are better not to, as most of them seem to be activated a long time ago!

You will get an error "Duplicate Product Code". And I can say - after some research - this is a common problem.
(I don't know what percent of the total keys is involved, but if you own your key for a while, it will most likely not work.)

update
IndieGala keys seem to be working (for the time being) Thanks for the Commenters!

This I find really strange, I've never heared about something like this before, that's why I opened this thread.

I got 2x Eryi's Action Steam keys in Groupees Bundles. Of course both should have been 100% unused. And both said "Duplicate Product Code" when I put them into Steam. This never happened with any of my steam keys, while I bought sh*tton of various bundles during the past years.

First I thought it was Groupees mistake, but that turned out fast, not they are the guilty.


I made some fast search with Google:

1 random Steam Discussion I found: Duplicate Keys? from a Bundle Stars bundle buyer:

So I got the Fusion Bundle and am trying to activate the keys. I'm getting a Duplicate Product Code message for Eryi's Action, saying my key has already been activated by an existing Steam account, and is therefore invalid. What happened?
BTW, the rest I either owned already, or worked fine.

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This Problem happened to me, as well.

1 other report on a random gaming blog: This code is already activated:

Hello.
I bought Fusion Bundle today.
I redeemed "Eryi's Action" in steam client.
But it say this key is "Duplicate product code"

From some game seller website (I rather not linking):

Eryi's Action Steam Key. Action (...) They gave me two duplicate keys over the course of 5 days.

This site is/was selling the game keys standalone, so not only the bundle sites are affected.

Here is a tweet from Twitter, and a reply:

just bought it, awesome bundle but the Eryi's Action key was a duplicate, hopefully its easy to fix?

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same problem here! i dont know why

Reddit - Bundle Stars The Fusion Bundle; 9 Steam games for $3.49:

Got a duplicate item code for Eryi's Action.

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Same here. Each key worked great except the one for Eryi's Action. It said that it's already been used. I submitted a ticket with Steam Support and I figure they'll get it fixed, but just a head's up for anyone considering getting this bundle.

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Same here. I contacted support and got an automated "Out of Office" reply from their support.

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That happened to me too.

From Neogaf's STEAM Announcements & Updates 2014:

so the second Eryi`s Action key they send me on bundlestars is ALSO a duplicate code, wtf...

From a CAG forum thread:

waiting for Groupee Support to respond back to my request for a new Eryi's Action Steam key given that the key they gave got the "duplicated product code" message on Steam (...)

Comment of the winner of an Eryi's Action giveaway on a random website:

more than a month ago
code is a duplicate

I've also found some past giveaways when ppl were dropping code of this game and replies to them some seconds(!) later that those were already taken/used. Since the replies made that fast, the users were there at the right moment and should have get em without a problem.

And a random SteamGifts thread: what-can-i-do-if-i-got-duplicate-key:

finally after 1981 entered giveaway
i won some
but i got a duplicate key
it's just indy game Eryi's Action

I can see the user who gifted the game got a "not-received" feedback for that game - even if it was not his fault - and guess what...
It was his last giveaway on SG (what is totally understandable imho).


The Developer of the game is Xtal Sword. Eryi's Action is their only game on Steam. So... I don't know. Maybe

  • someone has stolen all of the keys from the devs database?
  • someone found a solution how to hack the keys of this game (keygen or something like that)?
  • the devs resold their already distributed keys? (I've read that once, it is possible for the devs to track their own keys - if this is true they might check which of their keys they sold got activated immediately, and sold the rest again to different shops.)

Any thoughts? If someone has any experiences with Eryi's Action keys please post them.

9 years ago*

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Mods should make this sticky

9 years ago
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The mod(s) should check all of the past Eryi's Action giveaways on the site (if there is an easy way to do it). And share the results how many of them got marked as non-received. I'd really like to know that.

9 years ago
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Oh no. D:

9 years ago
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Thank god i bought that game months ago on full price :x

9 years ago
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I don't know if i should be happy for you or pity you :D

9 years ago
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My Groupees keys are all duplicates too. Haven't checked my IndieGala keys yet.

9 years ago
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View attached image.
9 years ago
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Well, seems that one isn't in my key list at least.

9 years ago
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Game sucks anyway.

9 years ago
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It was good drunk fun for a couple hours with friends. As long as you don't actually try to play the game.

9 years ago
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That doesn't really matter in this case. If you paid for the game you need to get a working copy.

Or better: Imagine all of the giveaways or trades of this game.

For eg. If you are the one who receive the game (in a ga or trade), you'll think the giver scammed you giving a code he already used. The giver will think you want to scam him saying it was not working. In case he has an other copy and he is cool enough to give that to you too, and you will tell him this new code was also duplicate, this will happen:

View attached image.
9 years ago
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I know. Just saying though ;)

9 years ago
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Everything happened a year ago, though, so that means this problem has been around for at least 1 year?

9 years ago
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I bought Eryi's Action via Groupees Build A Greenlight Bundle on January 3, 2013. So that is 2 years ago.
Of course then there were no steam keys for the game, since it was waiting to get greenlighted.
I just recently tried to activate it (with all of the other games from the same bundle - those worked fine) when this happened with me.
But seeing the Google results we can say this problem exists a long time ago.

9 years ago
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Even if the key was available by the time you bought the Groupees bundle, it could have only become invalid (duplicate in this case) more recently, a little before you tried to activate it.

Either way, did you try contacting Groupees support like on that topic from Scur? If so, please share the answer from them when you get it.

EDIT: I found your reply to this topic. They replied to you and asked to contact Groupees support as well.

9 years ago*
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Yep I contacted the Devs first on the forum you linked.
EDIT: sorry, not the devs answered, it was the publisher as you can see.

Then I wrote to Groupees Support cause they said that.
And that's how I got my 2nd key. From Groupees Support, some days ago.
I tried to activate it as soon as I got the key from them.
After I wrote them again that, the key they just sent me was also duplicate, they sent me this (hope it's OK to paste that here):

That is indeed very strange as that key came straight out of the system and was not assigned yet.
I will send an email to the developer just in case.
But feel free to email Steam as well, seeing most likely any new key i give you will also come up as duplicated.

9 years ago*
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I see... Thanks for the info.

Please keep us updated as you get more info on this issue.

9 years ago
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Phew, I thought I had a spare key of this game but it's Fairy Bloom Freesia (both kind of have the same style). I got Eryi's Action from an IndieGala bundle though and back then the key worked fine. Thanks for the warning anyway, I find such cases very important. I just hope there won't be a witch hunt, it's probably too early for a shitstorm either. As you stated it doesn't have to be the devs fault, the fact it's not possible to get a proper answer isn't a good sign though.

Edit: coezo made me realise it's actually an old problem. Still no official answer? Ouch ...

9 years ago
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I just activated my key from Indie Gala October without any problems. Most definitely not all are duplicates.

9 years ago
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Hmm, thanks for letting us know! This is strange, but I also did not find any report from IndieGala bundle buyers!
So it seems

  • IG keys are not affected (those keys must be newly generated ones)
  • or you had luck and some other IG buyer's keys are also used
  • or if you'd wait with the activation, those keys would be duplicates in some time too like the others
9 years ago
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Since I had one Steam key up for trade (was considering activating it myself though), it was a good time to check the key. So I have tried and activated it - there were no problems. The key was extremely old (from past IndieGala Facebook giveaway or something). It means that not all the keys got affected with the issue.

9 years ago
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Thanks for your info!

IndieGala's keys are probably safe then.

Could you check if the format of your key was the same as my keys?
XXXXX-XXXXX-XXXXX - so is it 3x 5 characters or different length?

9 years ago
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For what it is worth my key from the Indie Gala October bundle was fine - it was in the format XXXXX-XXXXX-XXXXX

9 years ago
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Yeah, it was indeed a format of my key.

9 years ago
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I have just activated successfully my key (W0B4W-JA7L2-5MG00) from Indie Gala October bundle.

Btw, Reflex - Desura 8CB69-5133F-8A464-60C81

9 years ago
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Thank you for Reflex! :D

9 years ago
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Just gave my key from Bundle Stars Fusion bundle to someone and it activated just fine.

Edit : Could it be a problem with that past issue with groupees where some users had keys for things that they hadn't bought appear in their accounts? Maybe those were used at the time by some other account? No idea, just speculating.

9 years ago
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Hmm, weird. I think most of the duplicate-key reports I googled are keys from the BS Fusion bundle which you said.

I don't know, Groupees Support told me that the key they gave me the 2nd time "came straight out of the system and was not assigned yet". And I tried to use it immediately as they sent it to me.

9 years ago
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No idea really. Maybe the devs mistook the batches and sent them to more than one place? That could affect some keys but not all.

Fusion one worked, so it's not all keys that have the problem.

9 years ago
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Mistakes happen. We all are human after all. I would assume this would be worked out in the coming days for those that are having an issue. At least an official answer.

9 years ago
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I wouldn't count on it, why would they just now start fixing a problem that's been around for over a year?

9 years ago
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Yes, well, shit happens. Sometimes it takes a while to shovel that shit. Some peoples backs will get sore from shoveling for so long. It does happen though. Just saying.

9 years ago
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Sure, they'll probably handle it on an individua basis, I just don't expect them to do a large scale key reissue at this point.

9 years ago
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I had a key from a Fusion bundle as well, activated it on my account no worries

9 years ago
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I got this game tradeed before it was in this new bundle, so it must have been one of these old bundle keys, and it redeemed just fine.

9 years ago
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Hm...

9 years ago
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I bought mine from Bundle Stars Fusion bundle in February of 2014, tried to redeem it at that time and had the same issue. An email to their support group got me a replacement quickly. Granted that was the day the bundle came out so if you've held onto it for a year, it may not be as easy.

Just confirming that there was some sort of issue at that time. Maybe only the 0-day keys?

9 years ago
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For what it's worth, I got the game as part of the Indiefort Oxygen bundle late 2012 and had no problems.

9 years ago
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You got me worried with that there... So I checked my key list and saw that I hadn't activated my Eryi's Action... gave it a try and it worked, so phew.
I do have a second key for it however, from the GamersGate IndieFort Oxygen bundle (I'm really on top of activating all the bundle games I pick up as you can see).
Since OP brought up the problem with the Eryi's keys, and since I just activated one of mine, here's the other as an orphan which will hopefully work for some lucky lurker:

IGG3T-ZANKI-HAQ83

9 years ago
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The game is owned/controlled by Nyu Media. Some indy Jap dude sitting in his underwear in his 50sq ft apartment in Tokyo, eating instant ramen, probably knows nothing about it.

9 years ago
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I dropped a key from a Fusion bundlestars bundle on another site and it was indeed saying duplicated. I didn't really ask support, because, well, the guy said to me that it was fine and that I didn't need to buy him the game. As far as I know, the other keys from my other puchases (still for the Fusion Bundle) did work back then.

9 years ago
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Because of this thread, I now want to buy this game.

9 years ago
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Buy it as a key, heh.


EDITing this as I don't wanna bump the thread,
found a few more EA GA-s on SG now, what I'll add here, and not to the main post.

http://www.steamgifts.com/giveaway/iAAIY/eryis-action/winners
http://www.steamgifts.com/giveaway/8FZKN/eryis-action/winners
http://www.steamgifts.com/giveaway/JNAGp/eryis-action/winners
http://www.steamgifts.com/giveaway/ZlBrp/eryis-action/winners

View attached image.
9 years ago*
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