Humble Monthly - September


Hello,
As a subscriber from the Humble Monthly bundles, I'm very angry with the past monthly. Not only because they put a rebundle game, not because they put a demo game, neither because they put one left game in the bundle. I'm angry because Humble Bundle didn't notify anything about this, and don't reply to my tickets about the 8th game issue.
I open this topic to notify you, because it seems that many people don't take care about this, or don't know about what happen with the last monthly.

We need to be angry, the monthly quality is decreasing (from my point of view) and we need to do something. In last monthly, Humble Bundle sent emails to everyone promoting the September Monthly with "Soma and seven other games", but a demo is NOT a game, it's only a preview of the game.
Screenshot: http://i.imgur.com/7ZjLjiMl.jpg

Humble Bundle owes us a explication, and a extra game. We need to work together to send massive tickets to Support, they should respond to this issue and reward us, the subscriber that continues buying monthlys even the quality of the last seems decreasing.

Thanks very much to the next tweet, I just saw casually, I didn't notify that, and Humble Bundle didn't write to us.
Tweet: https://twitter.com/TheRavenVR/status/771775699254476800

Contact support if you're a subscriber, even if not, because probably you participate in other last bundles. If we don't take measures they will continue to do whatever they want.

Regards,
Jose.


More info/screenshots:

  • The Uncertain developers: what they said & a full screenshot.

  • This bundle contains 3 unbundled games (Soma, WWE 2k16 & Epistory), 3 rebundled games (Sheltered, The Banner Saga & Town of Salem), 1 Humble Original game (Spoolside) and 1 demo (The Uncertain). 7 games and a demo, not 8 games.

  • Controversy over bundled classic games: The Banner Saga & Sheltered can be considered as classics games?

    Each month's Humble Monthly release will include a mix of games never before released in a Humble Bundle, and some of our favorite classics from previous bundles.

  • September Monthly page screenshot (only visible for subscribers the "Eight games" part I think): http://i.imgur.com/BHES8r3.jpg

  • More huge problems with Humble Bundle, thanks for sharing the info to us: Permalink

  • Twitter conversation about issue screenshot: http://i.imgur.com/jeJRNxe.jpg

  • I've been talking to one of the developers of The Uncertain, it's possible that someone of the marketing department come around here. Surely they can bring us more information, if Humble Bundle try to contact they again...: Permalink

  • I received a reply from HB: http://i.imgur.com/L8l4mvw.jpg

  • @BirdCute also received an email: https://i.imgur.com/jPrnLuU.jpg


Contact with Humble Bundle:

Let's try to contact through Twitter, with just 120 characters:

@humble @humblesupport Many people want answers, in public, not only to tell us that we need to send support tickets http://goo.gl/VVT7Wv


We tried, but it's time for requesting refunds

It has been a week since the September Monthly appear, many solutions have been asked by different methods, we have created threads like this, but nothing. Humble Bundle doesn't take action in the matter, have continued to publish other bundles without taking us into consideration.
They don't respond , don't communicate anything. It's time to ask for refunds, it is the only way we have left, we tried different methods to resolve it, and it hasn't worked .

If you don't want this to happen again, if you want to defend your rights as a consumer to this misleading advertising, you should join and ask for a refund, claim to PayPal or go to your bank and cancel the payment. Official channels don't respond.


Important news

Humble Bundle won't add a new game, since they really considered a demo part of the bundle.
Because of my claims to PayPal, they retire all copies activated in Steam. Moreover, I haven't even received a refund. Maybe then receive nothing and stay without copies?

Will we allow that they take off our copies because they have screwed up with the misleading advertising?
It seems that there is still a long road ahead.


Refunds

Finally Humble Bundle are making refunds for those who aren't conform with it. They may reply with an offer of The Uncertain in their shop, simply answer you want a refund and that's all.

Anyway, you have this thread to show to HB or PayPal if you need. (:

8 years ago*

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I actually gonna do that. Messaging support about this fuck up that is.

8 years ago
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I'm not interested in any non-steam games, so this was basically a 6 game bundle for me

8 years ago
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Contact support, if we insist probably we can get a real 8th key for Steam.

8 years ago
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Good for you I guess? Noone said all of them will have Steam keys.

8 years ago
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That's right. It can be keys for other platforms.
But also they said "no rebundled games" and "Soma and seven others".

8 years ago
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They never said the no rebundle part. They said there'll be both new games, and games that were already bundled.

8 years ago
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https://m.reddit.com/r/GameDealsMeta/comments/3ngsyo/some_info_about_monthly_bundle/

Sheltered & The Banner Saga were bundled in Humble Bundle. Town of Salem is a rebundled game, but wasn't bundled in Humble Bundle.

8 years ago
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And your point? "This will include" means minimum 1, but doesn't say that will consist solely that.
Steamgifts have a lot of active users, including Joseahfer. Does this mean that you're one of the active users, or that all of the active users are named like you? Similarly, bundles involving non-bundled game doesn't mean there won't be bundled ones.

8 years ago
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...?
I think you don't understand the "games that haven't been featured in our bundles" part.

8 years ago
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This will include games that haven't been featured in our bundles

Please, take off your hater hat and read the actual beginning of the sentence. This will include = some of the games. Some of the games will be HB-unbundled. Not all. Read the replies at the topic ffs, even the first commenter immediately understood that this is just PR mumbojumbo, and they didn't promise anything.

8 years ago
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https://m.reddit.com/r/GameDeals/comments/3n4o9m/humble_monthly_bundle/cvly6wf

If we consider The Banner Saga as a classic one, what happen with Sheltered? It just released a little time ago as a final version.

8 years ago
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I'm starting to get confused...
You linked the post, and refered the following: "some of our favorite classics from previous bundles." and asked why is sheltered there. Sheltered was in a bundle 9 months ago and the game is on Steam for more than a year (first news from the game's page)
Pretty please, just stop nitpicking without looking after stuff. I kinda agree on the demo/game arguement, but so far you started two addition arguements without even looking up the facts you quited. First misreading a topic, then didn't check game's history and early access release time. Just leave this as it wasn't nice from HB to machinate with the 8 "games".

8 years ago
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So a game released this year is a classic one just because was bundled in HB during early access.
Good to know, in the next monthlys we'll have more early access classic games from past bundles.

8 years ago
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all the links i keep reading "will include" also. even the latest one. all that "will include a mix of non-bundled" means is at minimum 2x would be never been bundled. i genuinely wish they would of made it "majority" or "most of" in which case you'd be 100% correct on. but unfortunately its like lawyer lingo and they can twist that crap to mean just 2x :/ sry.. i hope they still send you a 8th game anyways due to the confusion though :D

8 years ago
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View attached image.
8 years ago
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Mmm i think i might be confuse but i have humble bundle eptember but i only have 6 games for unloick
-SOMA
-WWE 2k16
-The Banner Saga
Sheltered
Epistory – Typing Chronicles
-Town of Salem

How do i unlock the other 2

8 years ago
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the 7th is a demo and the 8th is drm-free

8 years ago
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:o got it, meh xD the other 6 are fine for me/

8 years ago
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There're at the bottom. Monthlys generally comes with an Original game or something like that, so it's a game, but this time also include a demo as a game.

8 years ago
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i see the problem was the "copy" then but its like you said on your post a game is not a demo..
But i dont think they would be a game for the mistake.

8 years ago
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If they don't give another game, they should be preparing for massive refunds for misleading advertising.

8 years ago
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Werent 2 games already bundeled? Town of Salem (Killer Bundle 5 by Bundle Stars & All Stars 5 Bundle by Bundle Stars) and Sheltered (Team 17 The Threequel Bundle by Humble Weekly Bundle). Anyway i stopped my subscription because of this all, 2 bundel games, 1 DRM Free game and a demo. Meeeeeeh.

8 years ago
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You're right. I didn't remember the Team17 bundle.
Thanks for the info. (:

8 years ago
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Banner Saga had its own Humble Bundle too.

3 rebundled games, 1 of those twice, 1 demo and 1 DRM-free.

I'm just glad I canceled after the terrible August Humble Monthly.

8 years ago
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Omg, you're right also. Two years ago, however, but it's rebundled.

8 years ago
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Sheltered was in the $70 tier of the Team 17 The Threequel Bundle though which is pretty much the same as being unbundled.

8 years ago
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I bought 3 times Humble Monthly and if the thing continue like that the inner will still being 3.

8 years ago
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don't you see on August was 124, July 136, June 135 ......... now you get games in total of 164$ in september and you crying here, just unsubscribe if you don't like or you think they must give you preoder games for your sheety 12

8 years ago
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Just because a game is worth 59.99€ on steam it doesn't make it worth that amount of money tho,humblebundle has been pushing up shitty titles along with 1-2 very good games .... this monthly bundle was lackluster for anyone not interested in either SOMA or WWE 2K16 , it's a proven fact, 2 bundled games and 1 drm free game + 1 demo doesn't make consumers happy ... also withthat " sheety 12$ " i could buy 3/4 of your game library.

8 years ago
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ahaha another one played 40hours on WWE and not happy about this bundle

8 years ago
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i bought wwe 2k16 before the bundle,so the addition of wwe 2k16 in the bundle , to me , was completely irrelevant , and so it is for anyone that isn't a wrestling fan... once again,with 12$ i can buy all your library . This is how much 12$ is worth , your steam account.

8 years ago
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If you dont know then look here
https://www.steamgifts.com/trade/jluXe/h-5-paypal-w-soma
https://www.steamgifts.com/trade/tl5Qn/h-2-keys-w-wwe-2k16
https://www.steamgifts.com/trade/i7kDO/h-432-tf2-keys-w-grim-dawn-soma-wwe-2k16
and if you not interested then you can EASILY trade WWE and SOMA for 2keys each NOW (or even for 3 if you will wait a bit) so you already can get your money back from this 2 games and other crap you will get for free, but anyway I don't understand what do you want 10 AAA games in the bundle

ps want my account...... then it will cost you 12000$ and your sheety 12$ you can put in the first hole which you will find haha

8 years ago*
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If you feel the need to resell the games in the bundle it's because you're not interested in them, meaning that the bundle didn't fully satisfy you, HOWEVER external trades will make it worth it , but without trading that bundle would be bad. What humblebundle does is give you a good unlock + another kind of good game in the bundle, the rest is bad usually .... 5$ + 2k keys converted to real money in paypal is 8.80$ .... that means 12-8.80$ = 3.20$ . A DRM FREE game , a demo and 2 already bundled games aren't worth 3.20$ , so you're not getting full value out of it.

8 years ago
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yeah yeah ok im tired to talk here

8 years ago
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Nice,maybe you'll take some time to think about what is being said here and stop being a humblebundle sheep

8 years ago
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They made an error in their marketing and wrote 8 games instead of 7... So What?
The only thing I see is a bunch of greedy bastards here trying to get some extra's out their mistake...

And I don't believe all those: "And now I quit humble", "no more humble for me", .... comments. From the moment they make another good bundle you'll jump aboard as quickly as you left. Shamezzzzz on you!

Street credibility minus a thousand!!

8 years ago
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Yes, you're right.
I want my legit "extra" game, what's the problem?

8 years ago
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View attached image.
8 years ago*
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try to shout louder but anyway I think you wont get it

8 years ago
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Obviously one person can't, but a community can change things.

8 years ago
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an apology from HB would be nice :-)

8 years ago
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That... I fully agree!

8 years ago
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This i agree with i mean honestly im not to upset about the whole ordeal while yes i agree if they advertise one thing and provide another they should do something about it. For me a apology would be enough because i am quite please with this bundle over all and just a acknowledgment about it would be great. For all i know they guy who made the email cliched the wrong key, or they did not realize that one of the games was a demo and im sure there are other things that may have happened. So IMO a apology with some sort of explanation that doesn't feel to be complete BS would be nice and i would be fully happy.

8 years ago
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+1

8 years ago
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lol

8 years ago
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Honestly, i'm fine with it.....I only bought the bundle for SOMA, and the WWE turned out to be nice, and basically an added bonus.

8 years ago
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8 years ago
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I think so.
Do you have some link where Humble Bundle claiming that? I couldn't find, but would be great to have more arguments.

8 years ago
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They've only said the monthly bundles would include unbundled games, not that all games would be unbundled.

8 years ago
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Well we're talking about the monthly bundle here...

8 years ago
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Maybe my wording wasn't very clear. I mean they've never said monthly bundles would only consist of unbundle games. They only said they would contain unbundled games, which doesn't mean all games in a monthly are unbundled, just some.

8 years ago
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8 years ago
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I would think you should be more unhappy with the fact they consider a free game part of their bundle. No matter what you think Town of Salem is a free game. The $5 you pay for it on steam is simply buying in-game credits so you can purchase cosmetic upgrades which really only turn you into a target. You can play the game for free at their website and it is cross platform with steam. And actually as i'm typing this the store page no longer says you get in-game credits so i'm not even sure why anyone would buy it rather than play it for free.

8 years ago
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You also get Steam achievements! :D You can also hide yoyur customization from others, not like it really matters
I feel these were inaccurate, but I have to agree otherwise: the full gameplay experience is available online, Steam version is just a visual change with the bonus skin you can buy, and achievements. Not to mention that Steam version's client is shit, there is no proper resize, can't remember settings, and there are ingame popup adverts, with the new addition of "share achievement with friends, get money" - while it's an enjoyable game, technically it's a disappoinment even in a BTA, not to mention a monthly.

8 years ago
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Every time this bundle surprised me more, I see that has more shit than I thought.
Thanks for the info!

8 years ago
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LOL Humbe Bundle owes nothing! They give you the chance to get some games at a really low price and also give yoy an early unlock that beats the 12$ price so you already have your money back. Please guys just stop having so high expectations. If you don't like it UNSUBSCRIBE!

8 years ago
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8 years ago
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Clearly Humble needs to host a 'random key' giveaway for monthly subscribers to make up for the 8th game, where everyone wins The Deer, Paradise Island, or Woodle Tree Adventures.

Obvious solution is obvious!

8 years ago*
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HumbleRandomKey. Genius.

8 years ago
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Happy Cake!

8 years ago
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The bundle has been getting worse recently, with previously bundled games and just plain out bad games. I've been a subscriber since it started and I'll give it one last chance to step up in quality.

8 years ago
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I already pay the October one, probably the last, but I'll also give one last chance.

8 years ago
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em so we get 6 games instead of 8 ???? wtf... ???? :(

8 years ago
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The Humble Original is a game, but the demo not, and developers said that is a bonus. So, 7 games instead of 8, and 2 games already bundled in Humble Bundle previously.

8 years ago
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ouch true... i think i will close my subscription... i have grim dawn so ...

8 years ago
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A demo is still technically a game, just like cookie clicker is a game. So you're wrong in technicality, but not so much the spirit, as including the entire 1st episode rather than just a few levels of a game that wasn't hugely anticipated that is just blatantly there to say 'buy the full game' if you actually want the story does feel a little immoral.

8 years ago
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A demo is not a game.

Edit: sorry, you're right. Do you want my Epistory from the Humble Monthly? It's only 1 TF2 key. I'll be nice and go first:
steam://install/497770

Enjoy!

8 years ago
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Good one ;)

8 years ago
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While I find this bundle to be better than the last one, honestly the only one I wanted was the one with Wasteland 2 and Ark... and I missed that one, bought every single one after... and didn't play a single game from them yet. Too busy with work and my own game. And now all these "inconsistencies" appearing... I think I'm just gonna sign out of any further bundles and save me some money.

8 years ago
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Have you tried on Reddit yet?

8 years ago
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instead of complaining maybe if we all talked with our wallets they would know that something is wrong.. it's not by annoying them with e-mail they don't really care about that, but maybe, just maybe if they win a lot less they'll start doing better

8 years ago
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Thats true but it will never happen and you know why? it's because hb has the best bundles both quality and price

8 years ago
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well imo monthly is not really the best deal they have, but hey it's the people who talks not me, i've just subscribed for mad max, no other game caught my attention because imo it's generally fine to pay 12$ for the best game and the extras but if some guys are unhappy with this just don't buy anymore :P

8 years ago
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If you aren't happy, unsubscribe. End of.

8 years ago
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I'm subscribed on the assumption that I'll get at least 6 previously unbundled games (including the early unlock) - isn't that what they said in the beginning? I never got any promo emails about 8 games, so I'm okay with an extra demo ...

8 years ago
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No, they said the bundles will always contain unbundled games. Heck, the whole thing started with a pack that had a previously bundled game in it…

8 years ago
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"Will always contain unbundled games" is not equal to "will always contain only unbundled games".

8 years ago
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Exactly, and that's wat a lot of people don't understand. Talgaby says the same, replying to "I'll get at least 6 previously unbundled games" :)

8 years ago
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Bump

8 years ago
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Have a bump. I agree you can't sell a demo as a real game. Demo's are supposed to be free to try a game and see if you like it.
I don't get the hb monthly though.

8 years ago
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dude why you trow stones at humble they fucked up one time and WTF is like 12 $ ffs greedy bastards

8 years ago
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Could say the same to humble bundle.

8 years ago
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I filled out a complaint lets see what happens

8 years ago
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Closed 4 years ago by Joseahfer.