So, you're 100% sure that you can't find the phone? Also, how did you lose the recovery code? This exact situation is its sole purpose.
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yeah tried to locate my phone but it cant find it and i cant find the recovery code.
after i got my phone lost i couldnt even get the sim back
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Can you contact your carrier service to request a new sim with the same number?
If not then you'll just have to wait for Steam Support to reply and provide proof of account ownership which is usually your payment details you used (bank/credit card/paypal) to buy things on that account and they'll help you recover access to your account.
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You can expedite steam account recovery. Get new sim at same number. Alternatively provide details of activated games only you can know like store purchases [in email there should be dated bills], CD keys used etc.
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This makes me think. I also have steam guard on and no recovery codes?
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The recovery code should be in the steam app right under where you get the codes for steam guard, you'll see a tab saying recovery code , swipe that and it should show your recovery code which you should write down.
Also it should have been the first thing the app tells you to do when you get steam guard and the recovery code is displayed, they ask you to write it and store in a safe place separate to your phone.
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Go to account to recovery you should find get recovery backup codes option there that gives you like 30 codes to backup in notepad for such emergencies.
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Well, there is a solution. Follow this:
Login to your steam using your steam username and password and click on "Please help
I no longer have access to my Mobile Authenticator codes"
It will remove the authenticator and will send you an email to your registered email.
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nut after i press i no longer have access to my Mobile Authenticator codes it wants my phone or recovery code
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I resolved my issue 1 month ago with the help of above mentioned process. Anyway good luck.
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You can disable the autnenticator if you have access to the email the account is registered to.
Keep in mind that will restrict ur trading , the use of the community market and you buying games in general
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On the login screen click on
I cant Sign In
Then select
I deleted or Lost my steam mobile Authenticator
It should open a window to enter the email associated to the account , just enter your mail and you will receive instructions on how to disable the thing , and then proceed to log in w/o it
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If you can retrieve your sim that you used to register for authenticator, then you can remove authenticator.
Or else, steam will ask you to submit proof of you as a owner of the account before they help you further, which can take weeks to get back your account.
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i lost my phone a few days ago so i cant get sms or steam guard code and i lost the recovery code either
can i get back my steam account?(i made a ticket but steam sont respond)
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