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I LOVE UPLAY SO MUCH! BEST SUPPORT EVER

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Rafan

Well here is the story, I recently bought on sale on steam Far Cry 3: Blood Dragon and when I intalled the game obviuosly it opened uplay and asked me to put the code, I put it right away,(i was in a little rush and I was not even gonna play it on that moment) but then I realised that i made a huge mistake, i was log in on other account that i own that doesn's have games and i use it to tried something(doesn't matter) but i forgot to log off. I searched on the whole internet if i can transfer the game to my main account but in all places they said that it cant be done and i read on the window to put the code that the game activate permanetly and I was truly upset about it but I created a support ticket anyway(I was hoping nothing to happen after all I read) but now they replied to me and revoked the key from that account and send my the key of the game to use it again, I was so happy I didn't expect a thing to happen really but now I have my game and they resolved my problem. I retracted all I all my thoughts about uplay, they are amazing they made my day really. Sorry for my english.

I wrote this:

I accidentaly activated a product i bought on steam(far cry 3: blood Dragon) in other uplay account that was log in and I didn't realised before it was too late, there is a way to revoke the game from this account so I can activate the game in my main account?. thanks.

i wrote this too later:

The account i accidentally activated the code is XXXX and my main account is XXXXX and i cant play properly i bought the game on steam and when i launch it i have to switch the account to this one i dont even use and dont have any games at all but cant play it because of this problem, i own both account please tell me if there is a way to change to the other. Please it would be really helpful if you tell me any solution. thanks

Response:

the response was on spanish if it helps.

Hi XXX,

I will try to transfer the code but it takes time.

Be patience, it might be to take 2 days. But sometimes it take 2 hours

Second response:

Hi XXX,

Here is the code to activate the game of Far Cry 3 Blood Dragon

XXX-XXXX-XXXX-XXXX-XXXX

If you keep getting problems you tell me here.

10 years ago*

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23 Comments
KBoomDUMAL

That's a first. UPlay support being effective. Their standards are usually worst than Steam support.

10 years ago
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Rafan

I literally didn't find one person that could transfer a game to other account, I was Hoping nothing really, It has to be the first time that to happen.

10 years ago
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Irishladscark

That is real cool, It always cool when the support of a website help out, I remember Steam Support helping me out and It gave them very good impression from my perspective!

10 years ago
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Rafan

I literally HATE uplay but now I hate them less that before, well not exacly hate but It is so annoying to open uplay to play my steam games.

10 years ago
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Breakfast

Good for you. I guess it just depends on the support member.

10 years ago
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Rafan

Yeah that's for sure, I never see this to happen before, must be luck I guess

10 years ago
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madjoki

Pretty much. There are reports of having successfully got game transferred to another account on steam.

10 years ago
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Rafan

I dont know about game transfer of steam accounts but I searched(a lot) and they alway say that you can't transfer games on uplay.

10 years ago
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Uroboros

" i was log in on other account that i own that doesn's have games and i use it to tried something(doesn't matter) but i forgot to log off."
Oh, colour me interested. What was this alt account for?

10 years ago
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Rafan

If you really want to know i used it when I downloaded(pirate) watch dogs to give it a try and I read that they don't recommend to use your main account to play the game. The account was log in for a while and I forgot to log off I didn't open the game again since a few days before the realise of the game.

10 years ago
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Uroboros

I assumed as much.

If they were observant, by following the trail you just made with the code (and drawing attention to your IP address as a result of the support ticket, as I doubt you flushed), they now know of your main account. Better hope nothing was logged in case they work it out.

10 years ago
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Rafan

I think They dont recive just a few tickets to be that that much of an observant. I mean imaging that you farm cards,(i dont) automaticly you cant create a support ticket because they search you and your ip and they will ban you if you do, it cant be like that. I didnt even open the game on that account.

10 years ago
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BHTrellis188

Is that SHEER sarcasm I see dripping off that topic title?

10 years ago
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Nikolai

hey, through what method did you put in a ticket? I did earlier this year both in their support forums and PM to their facebook(as they requested) about a very similar situation but they couldn't do anything. they did tell me they were trying to push a feature of linking accounts together in the future though.

It's likely too late for me now but if you could help any further I would appreciate it

Think I'm about to try and reopen mine and reference to this thread..

10 years ago
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Rafan

i wrote this:

I accidentaly activated a product i bought on steam(far cry 3: blood Dragon) in other uplay account that was log in and I didn't realised before it was too late, there is a way to revoke the game from this account so I can activate the game in my main account?. thanks.

10 years ago
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Rafan

Response:

the response was on spanish if it helps.

Hi XXX,

I will try to transfer the code but it takes time.

Be patience, it might be to take 2 days. But sometimes it take 2 hours.

10 years ago
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Rafan

second response:

Hi XXX,

Here is the code to activate the game of Far Cry 3 Blood Dragon

XXX-XXXX-XXXX-XXXX-XXXX

If you keep getting problems you tell me here.

10 years ago
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Rafan

i wrote this too later:

The account i accidentally activated the code is XXXX and my main account is XXXXX and i cant play properly i bought the game on steam and when i launch it i have to switch the account to this one i dont even use and dont have any games at all but cant play it because of this problem, i own both account please tell me if there is a way to change to the other. Please it would be really helpful if you tell me any solution. thanks

10 years ago
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Nikolai

Thanks, I've bumped my old support thread & also put in a ticket. Here's to hoping!

10 years ago
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Rafan

Good Luck with that mate!. :)

10 years ago
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zeroxxx

Wow that's nice of them to give you a code to reuse.

10 years ago
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Rafan

It is the same code that gives you steam but they made the code to be usable again revoking the game from the other account

10 years ago
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YimboSlyce

They just did this to me there great.

6 years ago
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Closed 6 years ago by Cjcomplex.