Thx

6 years ago
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Gracias ^_^

6 years ago
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Thank You!!!

6 years ago
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Thank you for this gift!

6 years ago
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Sorry for hijacking this GA but unfortunately i can no longer access the one I actually need to: https://www.steamgifts.com/giveaway/wJ6po/insanely-twisted-shadow-planet

I saw the threads regarding the the issue and I guess you also got the keys from that bundle
I just wanted to ask how you want to further handle this.
Should i create a ticket or do we wait a bit longer for feedback?

5 years ago
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Unfortunately, I have no idea what to do. I've never had this happen with one of my giveaways, and I've done LOTS of them. I've already reached out to the site and emailed them about the situation several days ago, with no response. One thing I won't do is I won't use OtakuBundle for giveaway keys anymore if they can't get back to me to replace keys that are later revoked for whatever reason. I've had 2 other people mention that their key for that particular game was revoked within the last few days or so. Only that game, just the 9 copies I had leftover from a big bundle. It's something to do with whoever provided the keys for that particular game, or the developer of that game being a butt-head. I don't know which.

I sincerely apologize for the trouble. I don't want to get negative feedback for something that is obviously out of my control, but I also want support to be able to remove the fact that you won the game so you can "win" it again and have it in your library. If you want to contact support, that's fine, but please don't say anything that's going to get me in trouble personally. I didn't do it. I pay my bills. :(

5 years ago
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No worries. I'll give it another week or so to see if they come up with something. Just let me know if there is any news :)

5 years ago
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Hey, did you hear any news regarding replacement keys or is OtakuBundle simply ignoring the issue?

5 years ago
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Literally just got an email from them today, LOL. Check your key. I updated it to a new one. Sorry about that and thank you for bearing with me!

5 years ago
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ACTIVATION SUCCESSFUL! :)
And it was indeed a nice coincidence, Let's hope they don't make the same mess again.
Thanks again and I'm happy it could be resolved without problems for either of us after all.

5 years ago
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