I just wonder if others have the same problem... starting yesterday, adding free games to library on Steam doesn't work, always gives this error: "There was a problem adding this product to your account.". It doesn't work from here or directly from the store page in a browser, however I checked and it worked from the Steam client. Is it just me?

1 year ago

Comment has been collapsed.

Try deactivating Steam-related browser extensions. I've had probems with Augmented Steam starting yesterday. The extension stopped working due to a buggy setting. It will be fixed in the next release.

https://github.com/IsThereAnyDeal/AugmentedSteam/issues/1654

1 year ago
Permalink

Comment has been collapsed.

I tried it just now on a new profile with zero extensions, same error. Both Firefox and Chrome.
Afterwards I tried the same game in the Steam client and again it worked.

1 year ago
Permalink

Comment has been collapsed.

Hmkay, maybe it's somehow related to Steam's Next Fest.

1 year ago
Permalink

Comment has been collapsed.

If you go to Augmented options/general and set the option "Install Steam" button to Show it will fix it

1 year ago
Permalink

Comment has been collapsed.

I know. I was the one who reported it on github. ^^

1 year ago
Permalink

Comment has been collapsed.

Ah ok 😸

1 year ago
Permalink

Comment has been collapsed.

But thanks for trying to help anyways! :)

1 year ago
Permalink

Comment has been collapsed.

of course :)

1 year ago
Permalink

Comment has been collapsed.

I have same problem, and have no extensions installed. Hope it will be fxed soon..

1 year ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 9 months ago.

1 year ago
Permalink

Comment has been collapsed.

same problem

1 year ago
Permalink

Comment has been collapsed.

Same problem with Tree of Savior and another game I can't remember.

1 year ago
Permalink

Comment has been collapsed.

Same.

edit: I can add them to my account using the Steam's Client (APP) instead of the web browser.

1 year ago*
Permalink

Comment has been collapsed.

The "Add to library" button is not working in Steam Client (Mobile and PC), at least for me. I click it and nothing happens. A workaround to add the free games is to click on the "Play Game" button (PC only).

1 year ago
Permalink

Comment has been collapsed.

try clicking a few times and/or reloading the page

1 year ago
Permalink

Comment has been collapsed.

Doesn't help in newest Android version at least.

1 year ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 9 months ago.

1 year ago
Permalink

Comment has been collapsed.

Happy cakeday!

1 year ago
Permalink

Comment has been collapsed.

SteamDB says "You also need to update the SteamDB extension to 3.6.7." but last version is 3.6.6.
it makes no sense or where is that 3.6.7

1 year ago
Permalink

Comment has been collapsed.

there's 3.6.7 for chrome but not for Firefox :-/

1 year ago
Permalink

Comment has been collapsed.

oh i see, thanks for clarification.

1 year ago
Permalink

Comment has been collapsed.

3.6.7 is now available, but adding still doesn't work.

1 year ago
Permalink

Comment has been collapsed.

As I understand it, updating the extension is not enough, we need to wait for Valve. Maybe it works by the time the sale starts.

Btw the free packages page often goes to >90% CPU time usage (of a core) according to the built-in task manager of Firefox. This leads to a delayed response during such phases.

1 year ago*
Permalink

Comment has been collapsed.

"This is broken because store.steampowered.com and checkout.steampowered.com must have same sessionid cookie."
I wonder if there is any workaround to set it maually...

1 year ago
Permalink

Comment has been collapsed.

ye, 3.6.7. is on but no changes still

1 year ago
Permalink

Comment has been collapsed.

works with 3.6.8

1 year ago
Permalink

Comment has been collapsed.

ye thanks. i've found out that too

1 year ago
Permalink

Comment has been collapsed.

Just downloaded and installed 3.6.8 on Firefox and still get the "There was a problem adding this product to your account. Please try again later." error.

EDIT: Correction, if you go to the sub page for the "Free on Demand" sub of a game at steamdb.info, the "Add Free License" button DOES now work, however I was under the impression that the Steamdb addon would also make the "Add to Library" button work on the Steam page, but I guess I misunderstood. The "Add to Library" button on the Steam website still does not work, and I assume that is going to require a fix from Valve.

1 year ago*
Permalink

Comment has been collapsed.

For me it wasn't needed, but: "If you are still having issues, try relogging into the Steam store."

1 year ago
Permalink

Comment has been collapsed.

Thanks for the reply, I updated my post.

EDIT: I was wrong again! It DOES fix the "Add to Library" button, but I did need to log out of Steam in the web browser and then log back in to Steam. Now it works fine. Thanks again!

1 year ago*
Permalink

Comment has been collapsed.

At the bottom of SteamDB page, there is a section "Add using ArchiSteamFarm". I currently use ASF as a workaround.

1 year ago
Permalink

Comment has been collapsed.

Same here.

1 year ago
Permalink

Comment has been collapsed.

Seems fixed on Steam page, still doesn't work at SteamDB though.

1 year ago
Permalink

Comment has been collapsed.

Broken again

1 year ago
Permalink

Comment has been collapsed.

I fixed mine by disabling augmented steam and having 3.69 Steamdb and then logging out and back in.

But I broke it again the second I activated the augmented steam extension again.

Then fixed it again by switching off augmented steam and then logging out of steam (browser chrome) and logging back in

1 year ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 1 year ago.

1 year ago
Permalink

Comment has been collapsed.

Stills the same problem.

1 year ago
Permalink

Comment has been collapsed.

For me it was all right for a month but broke again yesterday.

1 year ago
Permalink

Comment has been collapsed.

same here

1 year ago
Permalink

Comment has been collapsed.

Mine is fine since i mentioned in post above why. As in don't enable augmented steam after disabling it and logging out of steam and back in

https://i.imgur.com/5N6TCLw.png

1 year ago*
Permalink

Comment has been collapsed.

Now all is fine with augmented steam

1 year ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.