https://www.steamgifts.com/support/tickets/new (delete giveaway)
Make sure to read: https://www.steamgifts.com/about/guidelines to be up to date with all the rules. While you're at it here's FAQ
Welcome to SG and enjoy your stay here :}
Comment has been collapsed.
Mistakes happen and what’s important is you are trying to fix it. :)
Comment has been collapsed.
Open you giveaway: https://www.steamgifts.com/giveaway/zYqVW/sex-game-naughty-couple-episode-9
Click on Delete giveaway on the left side
Pick accident as a reason (doesn't matter)
The system will automatically, instantly delete your giveaway
Done.
Only works like this if it's still ongoing, you have 5 hours.
Comment has been collapsed.
You can let the winner know that you no longer have a key for the game and let them mark it as "not received" or you can explain what happened to the winner and ask them if you can delete the giveaway. If they agree to delete the giveaway, you can open the giveaway page and click the button on the left side that says "Delete Giveaway". On the page it opens, you can select the reason "Did not understand how the site works" and give support a short explanation of what happened.
Edit: I didn't realize that the giveaway is still running. Because it is still running, you can delete it immediately without getting permission from the winner since there is no winner yet.
Comment has been collapsed.
17,648 Comments - Last post 2 minutes ago by wendrew100
29 Comments - Last post 20 minutes ago by CRAZY463708
2,031 Comments - Last post 36 minutes ago by tlo
12 Comments - Last post 1 hour ago by BEAUREGARDE
13 Comments - Last post 1 hour ago by BlazeHaze
511 Comments - Last post 1 hour ago by Heitor112
0 Comments - Created 2 hours ago by BlazeHaze
2 Comments - Last post 3 minutes ago by PapaSmok
182 Comments - Last post 5 minutes ago by Freilyreydia
638 Comments - Last post 6 minutes ago by Freilyreydia
63 Comments - Last post 11 minutes ago by MedinaRoscoe
3 Comments - Last post 23 minutes ago by wormmayhem
72 Comments - Last post 24 minutes ago by Vini1
16 Comments - Last post 31 minutes ago by speks
I recently created my first giveaway using a game I had won on SteamGifts, intending to give back to the community and level up. I was not aware this was against the rules and had no intention of breaking them. Afterwards, I received a message saying I needed to redeem the key to my personal Steam account, which I did. Because of this, I believe the key is no longer available for the giveaway winner.
I’m sorry for this mistake and would like to know how I can fix the situation.
Comment has been collapsed.