Doubts about gift delivery (Giveway)

You can write whatever you want, even ask it to be deleted but it holds no grounds.

You can still ask the winner to have this giveaway deleted or lean to live with the marked as not received, it's a lesson learned next timet not to buy such deals (right before the end), welcome to steam.

In my opinion you created the giveaway under your terms and he could read it or didn't. I think (my opinion) that you're in your right. But officially you said, by creating the giveaway that you are giving it away. So it's a bit of a double discussion. Hope he reacts soon enough...

Doing a giveaway via a Steam sale gift is risky because requesting a new winner due to no response requires one week of no response and proof of attempted contact. That doesn't matter if you will accept Not Received or are certain the winner will allow giveaway to be deleted, but many users are concerned about those sorts of things.

From FAQ:

What should I do if the winner of my giveaway has not redeemed their gift, and I'm unable to get into contact with them?

If you contacted the winner of your giveaway on email and Steam over one week ago and they have not yet responded or redeemed any keys or gifts you attempted to send, please contact support to request a new winner. When creating a ticket, we ask you to include data that suggests you made an adequate attempt to contact the winner, such as screenshots of emails, friend requests, or gifts pending on Steam. If the request is approved, a new winner will be generated by the site.

Unfortunately it would seem you're on the hook for it. You should give yourself as much time as possible up to the 7 days where you can get the game at the discounted rate, and part of that is realising that if the sale ends within those 7 days you'd still be expected to deliver it if the receiver doesn't accept your friend request in time.

Maybe you could get a key for around the same cost (Check Allkeyshop)
Otherwise as Lugum mentioned, the receiver would need to agree for the giveaway to be deleted or you'd need to take the NR.

This is one of the set backs for not allowing to store Steam gifts for later - can't really take advantage of the sales, especially the daily sales :(

In this case, responsability'd fully be on you, since it's clear that you didn't provide enough time for completion and you also made it public, which means you didn't even attempt to filter to a responsive group. So the "Not Received" would almost certainly be treated fully as such by staff. That said, so long as you don't have a trend of those, or openly indicate that you're intentionally violating site rules and expectations, there's not actually any immediate punishment or penalty for failing to deliver a game (or, rather, the immediate punishment is actually the lost giveaway slot).

There's usually some leeway to wait until the game goes on sale again to offer it to the winner, so long as it's clear there's no attempts at exploitation involved. You could also get the winner to agree to a deletion, perhaps by "encouraging" them with a different game key as "compensation" for agreeing to the deletion. ..I mean bribery. You're bribing them. Yeah, it's super awkward.

Well, ideally you'll get a winner who'll approach the matter more respectfully and agree to a deletion without any fuss (and, note, it's against site rules for them to request any compensation first [as it's a violation of the site's begging rule], so if their behavior is too overbearing, it can still potentially receive some attention from staff).

Speaking more broadly, as long as you've given a decent timeframe for the claiming of the win, and make sure to detail the situation clearly within the description from the start, then staff is likely to work with you on the matter. This may not necessarily mean they'll agree to a one-sided deletion, but it does at teast mean they're not likely to count the Not Received against you when reviewing your account against any future Not Receiveds.

That said, the gifting issue is known and given some grace by staff, and by way of that they'll probably be okay rounding up if you give a period that's at least somewhat close to 7 days. Meanwhile, users basically never pay Not Receiveds any mind unless they're super visible (such as with any new accounts where there are few Received giveaways), so there's not much long-term loss to worry about on that end.

https://www.humblebundle.com/store/bulletstorm-full-clip-edition

Don't create giveaways for games you don't own.
e.g. make sure you have the key and are able to gift it so no matter if it takes a week or two weeks it's still valid.

That said, can't you buy it on steam as a giftable copy, so it goes into your inventory?

Unfortunately such comments does not guarantee deletion of GA and you can not force this on winner. But you can still contact winner and say how it was and ask to agree to delete GA. Many winners will agree with good explenation but it depends. There are users and users. Of course if he does not agree you can just live with not received.

Anyway next time you have to be really careful with games on steam promotion. There is always possibility of winner who will use all 7 day (rare but happens). Also there are possible rerolls.

you have to plan ahead when things like this happen. the winner has 7 days to accept a gift, and you only have X hours till the promotion ends.
you can't make up custom rules so the sg rules are on the winner's side. you either deliver a gift or key to that person, or take a not received and move on.

Don't be afraid of the penalty for not delivering, even if the winner does not agree to deletion of the giveaway. The only thing happening will be you losing one giveaway slot, which you can naturally recover by making 3 more giveaways. And well it can be seen on your profile if you actively look out for it, but most people won't care as long as it doesn't get too extreme.

Also, you may be able to bribe the winner to agree to deletion by offering another key you may (or may not) have lying around.

Thank you, my friends, for the advice and explanations.
I think the best way is to honor the giveway and give the game at full price.
Unfortunately it is too risky to gift using purchases on Steam. This is a shame, as in my country there are no stores that sell cheap Steam game keys like Steam and buying from international stores like Fanatical and HumbleBundle is out of the question, since the dollar is very expensive against my local currency, which will make it difficult for me to create new giveways for games that are not classified as "reduced or null contributor points".
For you to have an idea, BulletStorm with 90% discount on HunbleBundle costs almost the full price that I will have to buy on steam, not counting the international shopping taxes kkkk

Another hint - there is a trick to save your steam cart (with the discount) for 3 days. You need to buy it as a gift to someone, but chose some payment system that can fail (like, for example, use a card that has not enough money, or something else, payment system vary by country). This way the purchase will fail, but it will be available to resume via steam support page, and stored for up to 3 days IIRC.

Uff If only I had seen this thread earlier, as I had a copy of the game on Humble I could have helped you out with.

Hate to think you had to pay full price for the unconventional situation even though you had good intentions. Out of curiosity, could you not have asked a friend to help you purchase from a store that still had a discount to get you out of the pickle?

I feel it would be helpful for me to give an "official" response, so here it is:

1. When you create a giveaway, you are promising to give away the game listed in the giveaway. Some games come in multiple parts and may be given in that way, but (the correct version of) the final result must be that the promised game is listed in the winner's library as "owned." (If this does not happen, the winner is considered not to have redeemed the won game.) No substitutions are accepted.
2. The creator of the giveaway is responsible for delivering the promised game to the winner by whatever method he or she chooses.
3. The winner of the giveaway is responsible for redeeming the won game to his or her library and marking the game as "received" once it is in his or her library. If this does not happen, and the winner is non-responsive to efforts at contacting him or her, the giveaway may be re-rolled.
4. As long as the winner does not mark the game "received" or "not received," the giveaway remains "in limbo" (i.e. unresolved). It will remain in that state until either the creator of the giveaway or its winner take action to change things.
5. It is acceptable for both parties to agree to leave the giveaway unresolved until such time as the creator has an opportunity to provide the promised game and/or the winner has an opportunity to redeem said game. (I have a giveaway which is still unresolved due to the game's release date being moved from 2017 to 2020. We are still waiting....)

In your particular case, you are responsible for providing the game, regardless of circumstance. You might have contacted your winner and agreed to provide the game at some point in the future (e.g. when the game was once again on sale), but that would be totally dependent upon the agreement of your winner. Another option would be to delete the giveaway due to not having a copy to give your winner, but that would also require permission from your winner. In short, it is best to contact your winner and work out a solution with him or her.

Penso que seria útil para mim dar uma resposta "oficial", por isso aqui está ela:

1. Quando se cria uma oferta, promete-se dar o jogo listado na oferta. Alguns jogos vêm em várias partes e podem ser dados dessa forma, mas o resultado final deve ser que (a versão correcta do) jogo prometido esteja listado na biblioteca do vencedor como "propriedade". ". (Se isto não acontecer, o vencedor é considerado como não tendo resgatado o jogo ganho). Não são aceites substituições.
2. O criador do jogo é responsável por entregar o jogo prometido ao vencedor pelo método que este escolher.
3. O vencedor da oferta é responsável por resgatar o jogo ganho para a sua biblioteca e marcar o jogo como "recebido" uma vez que o jogo esteja na sua biblioteca. Se isto não acontecer, e o vencedor não responder aos esforços para o contactar, o prémio pode ser reconduzido.
4. Desde que o vencedor não marque o jogo como "recebido" ou "não recebido", o prémio permanece "no limbo" (ou seja, não resolvido). Permanecerá nesse estado até que o criador do prêmio ou o seu vencedor tomem medidas para mudar as coisas.
5. É aceitável que ambas as partes concordem em deixar o prêmio não resolvido até que o criador tenha a oportunidade de fornecer o jogo prometido e/ou o vencedor tenha a oportunidade de resgatar o referido jogo. (Tenho um prémio que ainda está por resolver devido ao facto de a data de lançamento do jogo ter sido alterada de 2017 para 2020. Ainda estamos à espera.....)

No seu caso específico, é responsável por fornecer o jogo, independentemente das circunstâncias. Pode ter contactado o seu vencedor e concordado em fornecer o jogo em algum momento no futuro (por exemplo, quando o jogo estivesse novamente à venda), mas isso dependeria totalmente do acordo do seu vencedor. Outra opção seria apagar a oferta por não ter uma cópia para dar ao seu vencedor, mas isso também exigiria a permissão do seu vencedor. Em resumo, é melhor contactar o seu vencedor e encontrar uma solução com ele.

Traduzido com a versão gratuita do tradutor - www.DeepL.com/Translator

Here's another solution: ask the winner to remain in your friends list until next discount or add him when it's on sale the next time.. i think it's possible to change from "not receiver" to "received" after months, right?

In my case, I ask winners to agree by entering to add me after 1-3 hours (depends on when the deal ends) of winning or I'll reroll. I usually do deal-time-limited giveaway duration 1 hour, so it's hard to not miss the win.