Question about Steamtrades Support

Don't call people out. Remove them and try using a support ticket.

Chronic wasn't very clear, but what he meant to say was "Make a support ticket here on S.Gifts"

The sites are sharing support, so a steamgifts ticket services Steamtrades as well. Unfortunately, this means it might be a while before you get a reply, so you might have to be patient.

Known scammer prolly just trolling you, report him here on SG and he'll be banned soon enough. DO NOT use the "report user" link in his profile to do so unless you've got SG+ though, those reports don't work otherwise.
-edit- be sure to report his alt account too, hopefully he'll get an IP ban (probably not possible but still)
Can't link it here but you'll find it on his rep page.

PS: I'd remove the link to the scammer if I were you, it'd be a shame if you got a ban for such a minor thing.

Thank you very much, guys, for all your advices, already created ticket in support here. I hope that it will be answered soon. Really appreciate your help