What I'm surprised is that though the battle support is telling me that my account is of US region, and the humble link is been purchased from EU region, how the heck I'm supposed to get a KR region. That's absolutely ridiculous
Please do check my profile, are you able to see OVERWATCH there??
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Give me a link to your profile and i will check.
But i don't think it would matter, i couldn't see the game either on my account but it worked fine for that friend in the USA so the game might very well be there but just not showing for you.
As to why the asia/kr region ask support or if they can change it.
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i don't know about different region,but i can tell you in the website of battle.net i DON'T see the game in my history or keys etc. so i have must to download Battle.net desktop app , then go GAMES , then i click Overwatch and then PLAY and it start to install .
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Yes at me same,but i don't care i get game for play not for show it at profile ^_^
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If you have no issue in downloading and playing, then enjoy the game and have fun!
If not being on your profile page is a serious problem for you for some reason, then you'll have to work with support to figure out why that is and how to solve it - maybe by starting a new account or changing something.
I don't know what your screenshot is supposed to be showing since I don't use profiles anywhere I go if I can avoid it - but I do notice it seems like there's a scroll bar on the list of games so I'd make sure it isn't just further down the list before I contact support again as well.
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I've contacted the support and they told me that INDIA is in the Americas region, whereas the key( in this case link) is of the Asia region, hence the conflict.
As of now there's no way of solving it, so I've created a support ticket with humble, let's see what they've to say.
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I've created a support ticket with humble, let's see what they've to say.
Don't want to be pessimistic, but I think that it will be something about how they do not support re-sellers xD
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It does not. But for lazy hb support - everything counts when they are lazy.
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cant exactly help with battle.net
only saying I have a similar problem with EA Origin and NFS Hot Pursuit. I wanted to tie the ea key from my steam version to origin and it said activation successfull etc and I can connect fine to my EA profile in steam but it never showed up to this day in my ea libary, they never fixed it. I had three or four different longly chats with a super nice and helpfull support crew but they all said its already tied to my account and they cant find out why it doesnt show. their base answer they all fell back on was to reinstall the client and delete cache
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you exist in game https://playoverwatch.com/fr-fr/career/pc/abrix-1307
maybe play with you privacy settings on/off
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oh.. just checked again your "profile pic"
i have checked mine, i don't either
but i don't care o_o first time i checked this part of this launcher (that might be buggy)
just check your account on battle.net website, only this place matters to list your owned licenses.
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Bought Overwatch in the China region during Chinese new year two years ago with my EU account and it shows up just fine. Usually, I'd say the only thing that really matters is what account you activate it on, not where you get it from. I mean, you can just change the region and play on another one whenever you wish anyhow. Though, I have no idea how Blizzard's region restriction stuff works as I've never had to deal with it personally. Honestly, I don't think this is an issue because you can still play the game just fine, if that wasn't the case then it would be an actual issue. And yeah yeah, I know you paid and yadda yadda yadda but seriously, I don't think this is something to get worked up over as long as you're able to play the game.
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NEED HELP AND INFORMATION
Hello everyone,
Recently a friend of mine gave me OVERWATCH gift-link that he bought from POLAND, which i think comes in the EU region. My humble account and my battle.net account are already connected, and i redeemed that link to my account.
Now recently, when i checked my battle.net profile, I'm able to download and play OVERWATCH, there's no problem at all there, but that game DOESN'T SHOW ON MY PROFILE.
My battletag is abrix#1307 in case anyone wants to check it out.
Moreoever i contacted the support and they're telling me that my account is of US region, though i created the account in INDIA, so according to battle.net INDIA comes in the US region not in the KR region for the OVERWATCH game.
So can anyone suggest what shall i do now??, Anyone from the ASIA/KR region having the same problem?? Please do help
Thank you
Regards,
Abrix
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