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Winner don't check game as received

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Fostr

hi!.
i've made a few giveaways and everything was ok but with the last ones the winners haven't check the game as received and im worry because i already send the steam key by email to them and can't request another winner or something....what should i do?

1 decade ago*

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7 Comments
wotgamer

add them on steam and remind them to mark as received? or just wait. they have 7 days to come on the site and mark received.

1 decade ago
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Fostr

and what happend after that week?

1 decade ago
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wotgamer

make a support ticket, or keep trying to contact 'em or wait.

1 decade ago
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Deleted

This comment was deleted 2 years ago.

1 decade ago
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Fostr

how can you know if someone activate the key? (they havent answer my reminder email)

1 decade ago
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Lezz

check his/her steam profile.

1 decade ago
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Lezz

the human-winner has 2 more days to give you the feedback. if he didn't give you the feedback in a week after winning the game, and you can prove that you send the key (or if he activated it), report him with support.

1 decade ago
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Closed 1 decade ago by Fostr.