I just saw reddit topic "Humble expiring keys instead of replenishing?" and I was very worried as I think I have some keys left there. Anyone here observed an incident yet?

2 months ago

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Is it over for humble bundle?

View Results
yes
no
irrelevant

Putting aside HB shitty practices and my inability to understand key hoarding and stockpiling (at least copy/paste in a spreadsheet immediately ffs), is it REALLY needed to necro all the HB threads?

2 months ago
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Considering I still haven't got my keys for 2024 april bundle, almost a year ago, I'd like to get some info when can I actovate my games. Because Humble doesn't message me about that one, despite having two or three waves of keys sent out before.
(And not as a jab, but genuinely : hiding bundles you don't have to do anything about is an option)

2 months ago
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That's fine, but necroing years old threads just to say keys aren't available doesn't seem very useful.

2 months ago
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Yes it is useful. People will know if the keys are revoked or removed, even months or years later when they look at those threads.
Tbh, I don't understand people who choose not to have information because they might feel momentary disturbance due to necro of old threads.

2 months ago
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AFAIK nobody is talking about removed or revoked keys here: that would be good to know even if unfortunately you couldn't do much against it. From my understanding we are talking about the inability to get the get keys altogether as in i click the reveal button and I get shafted.
If that's not the case then I got it all wrong and disregard everything I've written.

there's two scenarios:
I left the keys unrevealed or were already unavailable and didn't check in a while or ever, now I'm informed said keys are restocked: good to know, I can act on that info.

I left the keys unrevealed or were already unavailable and didn't check in a while or ever, now I'm informed said keys are still or again unavailable: I can't act on that info like I couldn't/wouldn't before reading it.

Other than getting me all pissy about HB and IGN shitty TOS (nothing new really), the latter seems useless to me but I'm genuinely trying to understand.

2 months ago
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It's useful to see how long games are out of stock.

2 months ago
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Still have yet to get my Ozymandias key from one of the bundles, I imagine that will hit the three year mark aswell

2 months ago
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So like Strange Brigade, they are still selling it on store, but not from the choice?

How exactly are those keys different?

2 months ago
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I believe the idea is that the pool of keys are separate between the store and what is in the monthly/choice/bundle. I am not sure how it works exactly, but I assume that HB gets keys through some bulk purchase in order to profit from a sell from the store, whereas the keys for the monthly/choice/bundle could be donated via charity or some other deal. So keys from monthly/choice/bundle that are likely to be replenished would be ones that reappear in a future bundle/choice.

2 months ago
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The bundles and store keys are purchased in bulk under different contracts, and thus are not interchangeable.
Humble wont restock keys for bundles unless there's a sufficient number of people who try to redeem them past the allotted amount, otherwise they wouldn't be able to justify the bulk purchase amount necessary to keep their profit margins.

2 months ago*
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Flat Kingdom Paper's Cut Edition, Domina - Jumbo Bundle 11
Savage Lands - Humble Survive This Bundle (Due to a publisher change for this title, we are no longer able to provide Steam keys)
GRID Autosport Road & Track Car Pack - Humble Codemasters Bundle (Keys are temporarily exhausted - they won't be replenished since GRID Autosport was removed from the store)

to those who are saying that you're stupid not to redeem everything asap, i also had a Little Witch Academia: Chamber of Time key that i had bought in august of 2019, then they pulled the game entirely from the store in november of that year, and when i went to redeem it around that time, i got the "keys temporarily exhausted" message, kept checking every year, until i requested a refund last year when it was more than enough time for them to just publicly come out and refund everyone that had bought it

EDIT - found another one (but apparently this was at least a year and a half ago):
BROFORCE - November 2016 Monthly (These keys are no longer available. We apologize for the inconvenience!)

2 months ago*
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Yeah BROFORCE is an older issue, can't remember when i first noticed it. I brought a number of things to their attention back then and i didn't get any clear answer, only a partial refund for various things. Well, i didn't even get the refund in the end, maybe it's because they mentioned an amount in dollars and i use euros on humble. I have to contact them about that again...

2 months ago
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Is it normal to get a Captcha test each time I try to redeem a gift link?
Wouldn't a website trust my IP / Browser after doing a couple of them?

2 months ago
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I also had to go through several hundred captchas for humble today :(
THEN the captchas stopped working all together :(
although it worked again an hour later and then on the 2nd captcha it stopped working again. :(

2 months ago
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This is is a pain, so much time wasted!
The website should should just whitelist the IP and browser after a few captchas.

2 months ago
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Consortium
from Humble Weekly Bundle: RPG Edition - Book I (2014)
It says in the list of keys for that bundle:
"Keys for this title are no longer available. We apologize for the inconvenience."

I revealed and activated the key back then, for the other games of that bundle aswell. The other keys still show up in the list as normal. Not sure if that means that if I tried to activate the key that was revealed back then (and is not visible anymore), it would not activate?

2 months ago
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Revealed key now hidden on Humble doesn't mean that the key no longer works.

One example is Railroad Corporation, said to be expired since Dec 2024, but I still got a working key in trade (and grey market's prices are still low, meaning the keys should still be working). Same with Milky Way, and Tabletop Playground.

A counter example would be Paratopic, which still has keys in stock, but turns out duplicated when I revealed and tried activating the key a day or two ago.

So it's best to give the key a try before throwing it away.

2 months ago
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Well this is definitely ugly! I purchased astronauts from them only to find out they were "out of stock" AFTER I gave them my money but they did get it back in stock a week later or some such. Annoying, but not fatal. This however makes me deeply question my library of games I haven't gotten around to activating.

2 months ago
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This comment was deleted 2 months ago.

2 months ago
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Here's a few from me. These have been out of stock since either late November or early December, since that's why I went through all my bundles and redeemed keys. I checked today and they're still giving the "Keys are temporarily exhausted for this product" message unless indicated otherwise:

Humble Monthly December 2015

  • Company of Heroes 2 – The Western Front Armies: Oberkommando West DLC
  • Company of Heroes 2 – The Western Front Armies: US Forces

Humble Monthly November 2016

  • Broforce

There are two messages for Broforce: "ATTENTION: We have run out of Steam keys for BROFORCE. We are getting more ASAP. We will have Steam keys for you as soon as they are available again!" and "These keys are no longer available. We apologize for the inconvenience!"

Sierra Bundle

  • Velocity 2x

Survive This Bundle

  • Savage Lands (Early Access)

"Due to a publisher change for this title, we are no longer able to provide Steam keys. Please contact Customer Support for more information!"

Weekly Bundle: RPG Edition – Book I

  • CONSORTIUM

"Keys for this title are no longer available. We apologize for the inconvenience."

Weekly Sale: 1C Company

  • Men of War: Assault Squad GOTY

One positive from all this, I discovered I'd somehow missed the Humble Monthly Bundle for August 2017. I'd redeemed some of the keys previously, but there were four I hadn't. And surprisingly I'd previously marked Wuppo as removed from the bundle entirely, but it was there again and gave me a working key.

2 months ago*
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I gave my "Hunting Simulator 2" key to my friend few weeks ago and it says already used. It was interesting because I just redeemed via HB website.
It was bundled a bit more than 3 years ago. Do you think same thing happen? Should I ask replacement key?

2 months ago
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If the game is from a bundle years ago, I don't think they will be able to help you.

2 months ago
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Hi I posted this on reddit primarily but I've redeemed over 600 key and 23 keys were exhausted.

https://www.reddit.com/r/humblebundles/comments/1ir0hwx/i_claimed_all_of_my_keys_32_of_them_are_exhausted/

Name Status Bundle Name
Family Man DEPLETED - Epic Games Replacement Offer May 2021 Humble Choice
The Warlock of Firetop Mountain EXHAUSTED KEYS Humble Down Under Bundle
Rising Storm 2: Vietnam + 2 DLCs EXHAUSTED KEYS August 2019 Humble Monthly
God's Trigger EXHAUSTED KEYS September 2019 Humble Monthly
Smile For Me EXHAUSTED KEYS November 2020 Humble Choice
Sid Meier’s Civilization® VI Platinum Edition EXHAUSTED KEYS June 2021 Humble Choice
Secret Neighbor EXHAUSTED KEYS June 2021 Humble Choice
Milky Way Prince - The Vampire Star EXHAUSTED KEYS June 2021 Humble Choice
S.W.I.N.E. HD Remaster EXHAUSTED KEYS July 2021 Humble Choice
Banners of Ruin EXHAUSTED KEYS July 2022 Humble Choice
Morbid: The Seven Acolytes EXHAUSTED KEYS November 2022 Humble Choice
Pathfinder: Wrath of the Righteous EXHAUSTED KEYS February 2023 Humble Choice
Golden Light EXHAUSTED KEYS March 2023 Humble Choice
Tabletop Playground EXHAUSTED KEYS December 2020 Humble Choice
Warhammer: Chaosbane EXHAUSTED KEYS January 2021 Humble Choice
Werewolf: The Apocalypse Heart of the Forest EXHAUSTED KEYS February 2021 Humble Choice
Lovecraft's Untold Stories NO LONGER AVAILABLE February 2021 Humble Choice
Boomerang Fu EXHAUSTED KEYS February 2021 Humble Choice
Destroyer: The U-Boat Hunter EXHAUSTED KEYS March 2024 Humble Choice
Fashion Police Squad EXHAUSTED KEYS April 2024 Humble Choice
Coromon EXHAUSTED KEYS April 2024 Humble Choice
Mediterranea Inferno EXHAUSTED KEYS May 2024 Humble Choice
Universe For Sale EXHAUSTED KEYS August 2024 Humble Choice
2 months ago
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I submitted a ticket to HB about Strange Brigade no longer being available and they gave me a $5 store credit :/

Better than nothing.

2 months ago
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$5 is pretty good I'd say for one missing game from a $12 bundle. It goes on sale for $4, so you could still buy it on its own and have some money left over.

Edit: scratch that. It's Humble store credit and it never goes on sale there. xd

2 months ago
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They have a decent list of games for under $5 and $10 that are good so I'm ok with it.

2 months ago
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Because it's only specific games from humble choice rather than all humble choice games, I'm wondering if this is something coming from certain publishers. If this was Humble implementing it, why wouldn't they do it for all keys after a certain time limit, instead of seemingly random games? I know publishers have previously tried to get keys revoked if they sold them a long time ago, and they've also been successful in the past.

Personally, I'm fine with the practice of having keys expire as long as it's communicated ahead of time, but it's essentially theft if you change the rules of a purchase after the fact.

2 months ago
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"why wouldn't they do it for all keys after a certain time limit"
because not delivering on a promise that most customers take for granted is more profitable

2 months ago
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My point is that I have some keys that are over 5 years old and they are still available, but I have a 4 year old key that says "Sorry, can't redeem after 3 years"

2 months ago
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yeah i get that. the thing is i don't think they care. maybe they use that notice for any game that they ran out of keys for, and more will follow. since they seemingly overbooked them and are only now realising that it's not sustainable to keep restocking them

2 months ago*
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They use a different notice for when keys run out, so it's definitely a different mechanism

2 months ago
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To add: I don't have certain proof of this, because they don't answer emails (at least they didn't answer mine), but the large publisher HypeTrain Digital, based in Cyprus, looked like they were experimenting with quietly revoking unused Humble Choice keys after a year. They are the publisher for Golden Light, Black Book, and DESOLATE, all three of which had unused Choice keys revoked. I hope there was enough gamer response - I know I did mine, even if they didn't answer it! - that they decided maybe it wasn't worth it in the long run. Still, I don't trust 'em and won't in future.

2 months ago
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please let us know if they ever reply. i can post reviews for Black Book and DESOLATE alerting to this
EDIT: and now Golden Light, which went free to claim

2 months ago*
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Got a response from Humble that they are reverting the change

"We appreciate your patience on this.

I just received an updated from our team that the issue has been reverted. Our internal team is now working to bring back the status of the expired keys.

Rest assured that once it's done, you will definitely redeem it but regarding with the time frame, we don't have any exact information about that.

You understanding is much appreciated and if you have any other concerns, please let us know."

2 months ago
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this just sounds like damage control. they'll keep you waiting indefinitely
i hate to be uncharitable but it just sounds completely implausible for a profit-driven company

2 months ago*
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This is why I think the change was pushed by a publisher. Humble doesn't make any money off of this. They already sold the games, whether you redeem it or not doesn't matter. Only the publisher would make money off of this, by limiting the number of keys available and getting people to buy their game outside of a bundle.

2 months ago
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that would make sense. there's been a few publishers that actively revoked keys (Mana Spark comes to mind). but in that case, there was no notice and i don't think humble even removed those keys. maybe some publishers are contacting humble directly to do that, others just revoke them and go on about their day.

2 months ago
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Some of the games with the message or even removed from bundle pages entirely are definitely due to publishers mass-revoking unused keys. (Some examples: Sherlock Holmes: The Devil's Daughter, Pixel Piracy, and Pitiri 1977)

2 months ago
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my entire December 2020 page isn't available, i've been subbed since 2016. I'm gonna have to start looking at all my keys. Recently I became homeless & I had to come up with money for a deposit, used a bunch of old keys in promotions so that was my saving grace.

2 months ago
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Humble has reverted the expiration status on Lovecraft's Untold Stories

Don't know if they've done it for every game, but at least the one I opened a ticket about was fixed

2 months ago
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I have 19 games for 2024 with no keys available

1 month ago
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