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Issue with Steam 25 symbol retail keys.

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spinefarm

I've noticed tonight,that there is some issue with activating retail steam keys that are 25 symbols long,but short ones work fine. Does anyone have the same problem?

1 decade ago*

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29 Comments
shockR

This has happened to me with some SimBin keys on Steam, make sure there are no spaces in the beginning.
If that doesn't work, type it manually.

1 decade ago
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spinefarm

Same shit,tryed everything. Everything is fine with small keys(15 symbols)... that is the strange part. Tested it with 4 diff games - all say Invalid and all the keys are puchased by me personally.

1 decade ago
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shockR

Does it say invalid or...?

1 decade ago
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spinefarm

invalid

1 decade ago
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BearHugger

Contact Steam

1 decade ago
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shockR

Yeah, this, if you can't get it to work tomorrow or soon.

1 decade ago
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spinefarm

The problem isn't on my account only,tested with couple of friends...the issue is the same

1 decade ago
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BearHugger

Then they aren't steam keys.
If they say they are, contact steam and ask if they are.

1 decade ago
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spinefarm

Dude 20 diff games so far doesn't activate with 25 char codes....U mean that all of them aren't steam?

1 decade ago
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BearHugger

Well, if they aren't working, you have 2 options;

  1. Don't use them
  2. Contact Steam.
1 decade ago
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spinefarm

If u don't have anything to say - just don't post :)

1 decade ago
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SecretRecipe

Post #24426539 were valid options. If you don't want to recognize them then don't ask for help on a public forum next time?

1 decade ago
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spinefarm

Where did I exactly ask for help? I've puted a notice on a problem that considers us all as a steam users. And how "Don't use them" is a valid option.

1 decade ago
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BearHugger

I did have something to say and I posted it. You can tell because there is text in my replies.

1 decade ago
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ShayMing

(Interesting, I write 3 but it changes it to 1 when it's at the beginning of a line-.- ) ...... 3. Write the person you got them from rude stuff with capslock on.

1 decade ago
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DeltaBladeX
(Senior Moderator)

Because of formatting. :P

Preface with [][]()() and it will destroy the formatting at the start of the line. I had to do it for a post starting with #Reload.

1 decade ago
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spinefarm

Then I have to write to 2K games & SquareEnix :D

1 decade ago
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shspvr

It could be a Desura Game Key and not a Steam Game Key

1 decade ago
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spinefarm

You can waste a post or not waste a post :D

1 decade ago
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numberoftheword

Yeah, just now I activated small keys fine, but got invalid keys when activating Shattered Horizon and Sniper Ghost Warrior, they're both 25 symbols.

1 decade ago
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bocchiPlayer

Have you ever tried to redeem those keys with hyphens removed?
"Dawn of Fantasy" could be activated on Steam by using the Desura key with hyphens removed.
I don't know this works or not in this case.

1 decade ago
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spinefarm

Nope doesn't work this way too,just tried it. Sadly Steam support is so great on responses,that it will take at least a week,to resolve this.

1 decade ago
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sviat

Sometimes removing "-" solves the issue, like happened with GT Legends game keys, ppl who made giveaways of this game on gameminer without warning others about they have to remove the "-" before trying to activate them, got their giveaways marked as not received/fake.

1 decade ago
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spinefarm

Doesn't work this way too....

1 decade ago
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ragethekilljoy

^This - I remember seeing that on the bundlestars FAQ for a different game they had.

1 decade ago
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Cyppher

"Dawn of Fantasy" could be activated on Steam by using the Desura key with hyphens removed.
thanks bro, i didn't know that, thanks :D!

1 decade ago
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DeltaBladeX
(Senior Moderator)

So, what games are giving you problems and where did you purchase them? Give page links if you can.

1 decade ago
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Roloca

It's solved now, I think. A few days ago I tried to trade my retail Portal key for Sword of The Stars The Pit, and the guy said it's invalid. Fortunately I had the reference card, so I made a picture about it for him, and sent it, so he knew I'm not a scammer, just I tried to trade the key, when these issues happened. Tomorrow he said he couldn't contact Steam Support, but he was able to redeem it. I had Portal from the free period back in 2010, and I thought that it was a degraded version, since it couldn't load HL 2 items, so most of the mods didn't work on it, and when Portal 2 came out, I decided to buy both, but Steam didn't asked for Portal 1's key.

1 decade ago
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spinefarm

It was a Steam problem - the keys are bought from different stores so it isn't up to them too.

1 decade ago
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Closed 1 decade ago by spinefarm.