Our friendly members have already answered your question, but I will reiterate. Do not use the key, do not mark the game received, and do make sure you post a comment in the giveaway's comments section. In your comment, say something like, "Please re-roll this giveaway." The creator of the giveaway should make the ticket, and Support should re-roll a new winner.
Comment has been collapsed.
Same issue for me last week (https://www.steamgifts.com/giveaway/JcmS9/starter-pack-for-arcane-preraise) and it looks like giveaway creator doesn't want to reroll as there is no answer since 1 week...
I probably entered 2 giveaways for the same DLC twice as his giveaways last usually 1 month or so. When I won't it at the 1st giveaway I forgot to check if I have other entries for the same game pending. Too bad to see this key unused while another SG member would like to use it.
Comment has been collapsed.
You have to do it manually.
Steamgifts can't "detect" most DLCs as Steam does not provide the information.
Comment has been collapsed.
Just check if you own a DLC each time you want to enter. If you own it, hide the DLC. It takes less time than one would think.
Comment has been collapsed.
Is it possible to add an option that would allow us to hide all DLC for a specific game?
For example.. say I go to a game that has DLC. There can be a button there (or on the hide confirmation pop up) that will hide all DLC for that particular game as well.
OR :)
I go to a DLC for a game and when I go to hide it it I can select "Hide ALL DLC for this game"
Think that could be a handy feature.
Comment has been collapsed.
23 Comments - Last post 13 minutes ago by Mitsukuni
553 Comments - Last post 2 hours ago by Delisper
722 Comments - Last post 3 hours ago by ZPE
66 Comments - Last post 3 hours ago by ZPE
2,041 Comments - Last post 4 hours ago by Wok
15,351 Comments - Last post 7 hours ago by jahas10
298 Comments - Last post 8 hours ago by hallak65
796 Comments - Last post 16 minutes ago by SamuelTwister
17 Comments - Last post 1 hour ago by misterhaan
26,431 Comments - Last post 2 hours ago by Dominicanoed
725 Comments - Last post 2 hours ago by grom9663
248 Comments - Last post 2 hours ago by hbouma
10,865 Comments - Last post 2 hours ago by Axelflox
2,683 Comments - Last post 6 hours ago by Mhol1071
not sure how it happened, but the title pretty much tells the whole story... i was able to enter & win this GA https://www.steamgifts.com/giveaway/4BgKQ/wanderland-starter-pack for a DLC i've already owned for over 2 months... what am i supposed to do now? can i reject the key once i receive it or forfeit my win somehow? i don't want to be penalized due to a bug in the system...
Comment has been collapsed.