Steam now allow refunds within 14 days, for any reason

Well, everybody. Better start refunding those shitty games. That'll totally work!

coughResoldUnitypackgamescough

Wow finally a move by Valve that's not screwing the customer. Feels like Christmas came early this year. But who knows, maybe the Summer Sale will be shit, just so it does not go to our heads...

or if the purchased product has more than 2 hours of playtime. << Just wanted to refund medieval cause too low fps.. and saw this

No.. Just make the damn support better.. refunds won't work if I made ticket & didn't get response till 15th day..

Does this mean if u actually buy a game that ends up not having what was promised you can ask for a refund?

YES!!! Valve has done something right for once!
Now I can finally get a refund for that crappy alesso heist DLC I bought for payday about a week ago :D

Oh hell yeah. That's an awesome move from Valve, for once.

Everyone saying "omg gj Valve" and so on.

You do realize that this was pretty much forced upon Valve by EU?

BREAKING NEWS! Publishers scared shitless - must now release working games!

I don't understand how this works, when you buy something from the store, they let you drop this 14 days refund:

screen

Red box translates roughly to " you clearly state you drop the chance to use the refund policy for this item" :I

look, a flying pig!

it says

"Refunds on Gifts
We are unable to offer refunds for gifts after they have been redeemed by the recipient."

This means scammers can buy games, trade them, or gift them which is ppl do now, and then refund and if recipient did not activate it, he can lose the game?

Well this is a pleasant surprise. ^_^

Buy. Download. Play offline. Repeat.

Thank you for the info!
Immediately used it, haha.
Heavens sent you :3

combined usage time for all items is less than two hours

Holy cow! People will abuse the shit out of this feature

So what's going to happen if a game has steam cards and you want a refund? All of them would probably have dropped during those 2 hours. They get removed?

I wonder if any of the games on steam that dont have drm (http://steam.wikia.com/wiki/List_of_DRM-free_games) will lose sales. Given you could now theoretically buy the game, download it, copy the files elsewhere, then refund the game

EDIT: Obviously one user would not be able to do this too much as they would be banned from refunds, but people might do it for the odd game, or god forbid refund bots that create a new account, buy a game copy it and refund it before moving onto a new account.

It's an awesome feature!

A bad side effect I can see is that reviews for games will become much better in general, as only those who liked it will keep the game and be able to review it.

Valve is finally doing some progress!
Now if only I had 60 Euros to check if my old fellow can run GTAV

Yay! they needed some positive PR after the whole paid mods deal

this will work with keys ???? or gifts ? the time is valid after you PLAY ?

Step 1) Ask for refund
Step 2) Steam support takes 15 days to answer your ticket
Step 3) No refund for you! Hahahaha!
Step 4) Steam is winner

Finally, a step in the right direction as far as their support goes. Also, according to people on reddit, these refunds only take a few hours to be reviewed so they are being efficient.