2 months ago*

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Have you checked date of addition? That may help, cause you could forgot about it if it was old.
Also there is some script that adds everyone on your whitelist if it finds out you are on his whitelist (I think it is included in ESGST as well?) try to check if you have it off.

2 months ago
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When I checked he was on my white list almost 2 months ago or to be precise in December, and I have never added anyone without the reason I mentioned.

2 months ago
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You might click it by accident when you checked the profile. It is a fail that can happen and support won't allow you reroll giveaway for it (happend to me like three years ago)

2 months ago
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Can't I reroll...?

2 months ago
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That is ticket answer I got when guy I accidentally whitelisted, won.

Zomby
(Ultra Moderator)

We can only reroll the giveaway in 3 cases:

If the winner violated the site rules (did not activate their wins, is currently suspended, etc)
If the winner's entry is ineligible (already owns the game, entered the giveaway through an exploit, etc)
If the winner rejected the win (rejected in chat or did not respond to attempts at establishing contact)

Accidentally adding someone to your whitelist cannot be grounds for a reroll. All entries are treated equally - if they were able to enter your giveaway, they are eligible to receive the game.

Since the winner viewed the key and marked the giveaway as "received", so I'm going to close this ticket now.

Have a nice day.

2 months ago
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Thank you for your answer, maybe I should create a new room for the gifts that the wrong person got, and then I'll probably delete my SG account, there are too many problems like that here, and it can't be resolved

2 months ago
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I'm still waiting for a definite answer to the ticket I made, if it says the same thing I'll have to re-create GA quickly and if it's done it will probably immediately delete my SG account

2 months ago
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this can't be happening, you probably just forgot and the person changed their nickname or avatar

2 months ago
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I added someone to my whitelist for the reason I mentioned, I had already created a ticket to reroll a game that had already been completed

2 months ago
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understood

2 months ago
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He probably hacked the mainframe.

2 months ago
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I didn't know, it seems like this site already looks outdated

2 months ago
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It was a joke. You must have added him, maybe accidentally, maybe they changed their name. But rerolling for something like this is beyond silly.

2 months ago
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If it really can't be rerolled, maybe I will create a new room with GA which I won't send to winners that I don't want, and maybe it's time for me to leave this site, there are many unresolved cases, one of which has increased my blacklist, I never won a prize from him, he never won a prize from me never even communicated but I was on his blacklist, when I asked him why I was on his blacklist then he said I didn't know either

2 months ago
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Maybe they added you accidentally too?

2 months ago
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He never whitelisted GA specifically

2 months ago
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No, I mean maybe the person that BL you, and didn't know why, also did it accidentally, when browsing your profile. My WL/BL is so small I know exactly everyone is on it, but as time goes on, and if they grew, I can easily see forgetting.

2 months ago
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maybe the person that BL you, and didn't know why, also did it accidentally

Very possible, I know I've had that happen once or twice myself.

2 months ago
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Wait, I thought that when user A blacklists user B, none of them would be able to enter the other's GAs (from that point on). So:

  1. Either he BL'd you after joining your GA...
  2. ....or your WL overrides the BL behavior I mentioned (is that how it works?),...
  3. ...or I am just completely wrong about the BL system.

Any better informed people would know? By my personal experience, I vote on 3. I mean, it is usually 3 with me. ;D

Cheers!

2 months ago
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Deleted

This comment was deleted 2 months ago.

2 months ago
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Well I hope you wont leave but I hope you find a solution as well. Either way it's your choice. Cheers

2 months ago
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I made a little help ticket, and I feel like the ticket I made right now doesn't violate how it's so hard to solve..?

2 months ago
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Ah, that december day! You were full of Christmas spirit & Beer. Made wishes come true for everybody ...And now you back to grinchin'

View attached image.
2 months ago
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Ultimately, only you have the ability to click on "send key" if it is your key.
You can accept a red name or a few-hour ban instead, without giving up the key to the winner if you don't want that.

Your giveaway, your game and you control your hand in order to click on "send key".
Ask the individual to accept a reroll if you don't want that to happen since you don't want to give them the key and they accidentally ended up on your whitelist.

If you think that's rude, okay, but mistakes happen and if support isn't helping, you can always help yourself. At the end of the day it's MY game that I giveaway on this site and while I do have to comply on site rules, I'm not forced to send a key to the person won if I know it's not the targeted audience or if he ended up being there by mistake.

2 months ago
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If someone was on your whitelist for whatever reason and able to enter a GA then they deserve the game.
Support will not reroll becasue otherwise it would mean that GA creators can think of any new reason to deny a winner after the GA has taken place.
Also, a whitelist/group GA is a possibilty to be very selective about who is allowed to take part in the first place.
Edit: If you really feel this strongly about this person for whatever reason you can simply not give them the game and take the red mark.

2 months ago*
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One of the groups that you shared the giveaway with is PUBLIC. So instead of getting into the technicalities of rerolls, why not simply pretend that the winner was a member of that group and send him the key?

You don't have much say about who enters or wins your giveaway when you share it with a public group.

2 months ago
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Closed 2 months ago by ZenZen78.