UPDATE!!!

DerrickG™ 24 minutes ago
We are going to make some alterations to the current restriction to make it less sensitive for users. Once the changes are made we will be sure to let you know ahead of time before they go live.

For now, the restriction has been turned off. You are now free to trade and/or use the market if you were hitting this.


Like the title says, once you apply the latest update, you're done for!

The new feature blocks trading from your account for 15 days. Each time you log in from a different device, the same thing happens.

Each time you reinstall Steam or delete the Steam cookies, the same thing happens.

Click here to read about this new "feature"

What do you think of this massive pile of doo doo?

11 years ago*

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11 years ago
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Learned it from news websites! Attracts people like flies!

EDIT: There, I've fixed it. Now eat your damn cereal!

11 years ago
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Ha! I havent restarted Steam yet

11 years ago
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I restarted it but i can still trade....

11 years ago
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I'm unaffected (according to their post), care :p

Sucks for the affected people who have GA's ending tho (or other business) :p

11 years ago
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Everyone who applied the update is being blocked, since SteamGuard will recognize your device as a new one.

I've had Steam Guard enabled for months, and this morning (I applied the update last night before going to sleep), my trading was blocked.

11 years ago
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Dunno, I didnt get any message about a new device.. it just logged in. Maybe there's a tradeblock active but cant test it right now, dont think there is though.

11 years ago
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I can trade just fine, and have the newest updates. I was unable to access the Market for 'Two Weeks', but that was fixed after an hour.

11 years ago
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Looks like I'll be fine if I just never restart steam, right? right?

11 years ago
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Yeah, technically very few people should be affected. The only time it should affect someone is if they need to install the client on a new computer or do a re-install on the current one.

Your nonsense about logging in on a different browser or device locking the account is exactly the opposite of what's being said in that post. Any device that's already accounted for by Steamguard would continue to work as expected (although this seems a little bit iffy at the moment) and you'd only be "blocked" on the new device.

11 years ago
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well to sounter your argument - tommorow my brand new HDD I NEED to boost my performacce wicc come. I will need to reinstall my system so it run smoothly. And because of that I will not be able to make GAs for half a month. Awesome -.-

Not to mention the fact that not only me but as I talked with ppl many others have problems with android app (it requires steamguard every time we log into) - so any usage of it equals another 15day trading ban.

The whoe idea is outrageous - punishong ALL THE USERS (you may not be affected atm, but sooner or later you will have to reinstall your windows) because a bunch of idiots who deserve to be hacked (having same passes for steam and mail PLUS failing to scam or phishing) has to be protected... -.-

11 years ago
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I've updated and restarted - trade tested successfully. I know I'll be logging in on each of my computers at home though (even if I never intend to use them for gaming) just in case my main PC dies. Not being able to trade for 15 days would suck.

11 years ago
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Not really a problem with giveaways, one can always send the game as a gift.

11 years ago
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with account block you cannot send any item out of your profile.

not to mention that a lot of contributors (including myself) gets their gifts for GAs through trading.

11 years ago
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Oh. I thought a trade block wouldn't affect the ability to send gifts.

About the second point, I meant there's no need to give a won game through a trade. Of course getting the game is a different matter.

11 years ago
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I believe it does, as it's pretty much logical. If block takes place in order to save your steam items if you got "hacked" (read - was idiot using phishing site and having same email and steam password) then blocking gift sending is pretty logical. Because why block trading if person who stole your account may as well send all the gifts to his alt account and then receive them there nearly as fast as he could through trading?

11 years ago
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True, it makes sense if you see the block as a protection for the account's owner in case of hijacking. I was thinking of a generic trade block as punishment for misbehaviour, in which case gifting might be allowed.

11 years ago
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Using new device to log in is no misbehaviour ;) They just assume that if you log in from a new device your account may have been hijacked, so just in case will block you for half a month so you can get your account back.

What is bad that this way they are also punishing a lot more of usual users just to protect some idiots who don't know how to keep their accounts secure -.-

11 years ago
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I agree with you on all points. The thing is I assumed the applied the "ruleset" of punitive trade ban.

11 years ago
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I'm either disabling SteamGuard or not updating ever again. I keep logging on with new devices all the time since I have a lot of time off at school so I log on with their computers.

11 years ago
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No SteamGuard = no trading or market anyway

11 years ago
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Oh. God fucking damn it.

11 years ago
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11 years ago
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ikr

11 years ago
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I have a feeling that this is a kind of anti-russian feature

11 years ago
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+1

11 years ago
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how?

11 years ago
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Each time you log in from a DIFFERENT device? Or each time you log in from a device you didn't log in yet? Cause the first thing would render the smartphone app useless.

11 years ago
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New devices only I think, like Steamguard always worked.

11 years ago
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Each time you log in from a new device, i.e. each time you successfully requested that cookie and used it.

11 years ago
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What the fuck.....

11 years ago
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I feel powned completly

11 years ago
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No real "Offline Mode"... And now this?!!
LOL Steam, you're a joke! (Seriously... a real bad one >_<)

11 years ago
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http://puu.sh/4dHT7.png
Oh Steam, you so funny.
But yeah, I'm blocked until the 2nd. This kinda sucks, I wanted to save that card.

11 years ago
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What Steam skin are you using? :)

11 years ago
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PixelVision, found here.

11 years ago
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Thank you :)

11 years ago
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What's the problem? Are you changing your computer every 2 weeks to never use the old ones? It is not from hackers, your friend can do such joke if you log in on his computer.

11 years ago
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Deleting cookies automatically when closing your internet browser will also cause this. Many people do this as a matter of course.

I know Valve can do no wrong in the eyes of some people, but don't try and defend the indefensible, please.

11 years ago
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Who deletes cookies? I mean, under what circumstance is deleting ALL cookies =every= time you close the browser a good idea? Why not just browse in Privacy Mode all the time?

Cookies serve a purpose. You are free to delete your cookies; that is your right. However, it's then not anyone else's fault if you break things.

11 years ago
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It's my choice. I don't like cookies. I'm more of a cream cracker kind of guy. Besides, nothing should be broken simply by deleting cookies. That's just piss poor implementation. Anyone who sets up their security system based on the a gamble that users won't be doing this is an imbecile.

11 years ago
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Cookies are delicious!

Cookies aren't security, they are identification. Deleting cookies deletes your identification. This is why the system breaks.

You say that anyone who sets up their security system based on the premise that the user isn't deleting their cookies is an imbecile, but cookies were INVENTED for this exact purpose.

There has been a lot of fearmongering and misinformation about cookies over the years (especially back when cookies were first introduced as a concept. "My browser can save stuff to my computer? Is it going to save viruses?? Malware???"). Cookies are plain text. They can only contain information about you, and only the domain who saved it can retrieve it. They CAN be used to identify you to sites you've been to before, and some sites can use this to track your previous behavior, but that's about as dangerous as they get. Against this specific use of cookies, there are more-precisely targeted extensions for both Chrome and Firefox. There's no longer a need to delete EVERY cookie to be safe on the web.

AtomicWoodchuck, you know I <3 your most of all, but it's like you're burning your employee badge and then complaining when security won't let you into the building without it.

11 years ago
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yeah, you don't understand that some people use steam in cafes or have multiple computers from home to workspaces to universities

11 years ago
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Yeah, when you forgetting to log off in such places, this is completely OK to see few more bucks on Steam Wallet and completely empty inventory. Pff, nah, that can't happen at all.

11 years ago
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I don't see why I should wait 15 days just because some guy forgot to log out. It's not my problem, it's theirs!

11 years ago
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See you don't understand the issue at all. You might want to carefully read before u spout bullshit

11 years ago
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I dont have this problem and i have updated and reset steam countless times...

11 years ago
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In the last 2 days?

11 years ago
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That's too long! Should be like a day or two only :c

11 years ago
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It's so long because their support doesn't react quickly enough to stolen accounts. 15 days gives them plenty of time to verify that it is ineed the account owner that is contacting them. If it was a day, someone might not even realise they have been hacked, if they don't use Steam on a daily basis.

11 years ago
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Oh shiii--- I thought they were doing mostly good things but this...this is just outrageous

11 years ago
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well - I'm fucked then. Especially as using smartphone app triggers steamguard every freaking time -.-

11 years ago
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I had to stop using my phone with steam because that was driving me nuts already. I was hoping they would fix it to not count my phone logging into steam chat as a device so I could use it again. Now it appears they made using my phone have an even worse response. They are doing such a fine job with these brilliant ideas.

11 years ago
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15 days ? Lol to report a stolen account it almost takes 15 days ._.

11 years ago
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Guess you solved the puzzle why they block your trading for 15 days.

You Sherlock.

11 years ago
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I'm not entirely sure, but I think he meant that reporting a stolen account may take even longer than the trading block lasts.

11 years ago
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Getting it back, probably. But since they will put block on your account when thief logs from different PC, they will get your mail in those two weeks and put additional blockade until they clear whole situation.

11 years ago
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I hope that steam goes back and remove this option, I don't even understand why they need to do this when the security measures are good enough. Also they posted an actual update on the topic "To avoid this restriction from triggering you should not delete Steam cookies from your browser, deactivate Steam Guard on your account or reinstall the Steam client. If you have Steam Guard enabled currently and have had it enabled for 15 days on your account then you will be unaffected by this change." They are telling us to not delete cookies from the browser -.-' i usually delete them all and have my browser configured that way. Just great Valve.

11 years ago
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Well I guess not only I will have permanent trading ban then, I don't mind other stuff apart from cookies :/

So I guess no more trading for me unless they change it :/

11 years ago
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I can only imagine it's to "protect" people foolish enough to use the same password for Steam as for their email account.

I get the feeling nobody at Valve actually thought this one through....

11 years ago
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I think the same way. If they change this to sms system code i think it would be better. It would bring the two layer protection. And for the people who don't have a phone, maybe the secret answer?

Either way as it is now it would affect if not everyone, at least almost all users who use steam on different devices.

Edit : An user replied to me, saying that this would be good against phishing sites, who the hell does not check the link they click at least two times? Really this update probably are going to ruin most of the peoples time and trades...

11 years ago
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Instead of making a real support team, they are trying to delegate more work to automated processes (because, why hire 20 more people when you can try to stop all ways for stupid people to lose items, even if that means restricting everyone else from reinstalling OS now and then), making users suffer even more than before.

11 years ago
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That's why origin support works way better than steam at least from my experience (and i am a user of origin only 3-4 weeks ago). But they don't see that they are putting more steam users sad with this kind of service. I hope that at least they change something about this but maybe it's a false sense of hope.

11 years ago
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God Save The GAEB anyway.

11 years ago
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This is stupid. Instead of blocking you from trading entirely, what they should do is "lock" any items you trade or sell during this period so they can't be traded or sold again, and lock anything you receive in return, making it easy to reverse the transaction. Then set up a single-button thing they can use to revert all locked transactions on a particular account if it turns out to be stolen. Bam, problem solved.

11 years ago
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There should be an IQ test upon Steam registration. If you fall into the single digit category, you should have this "update" forced upon you for your own protection.

For the rest of us, we should just be allowed to carry on as usual.

11 years ago
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Fucking word. This is unbelievable.

11 years ago
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All it needs is one question, "Is the password to you Steam Account and you Email Account the Same?", and anything other then "No" will enable it.

11 years ago
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+1 to the IQ test

11 years ago
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They're just being lazy pricks not wanting to roll back cleaned out accounts belonging to morons who get their arses dominated by visiting steamcornmunity.com and blindly bashing in not only their steam username and password but ALSO their email username and password.

So all of us get inconvenienced to wrap the thickos in cotton wool to stop them hurting themselves.

11 years ago
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I have the latest steam client and no problems.

Sure, the client bitches about not being able to sell anything to the market and something about cookies being blocked, but in my browser I can still sell stuff on the market so I guess it's just the client being broken on that front.

11 years ago
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What's all the fuzz about? .-. haha... As long as you log in once in the course of each 15 days with the device you want to trade with it will work. It doesn't care if you constantly switch from one device to another as long as both devices have had steam guard active in the past 15 days... o__o"

11 years ago
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Try reading the thread. Dozens of people are reporting being blocked from trading for 15 days despite the devices they're using having been authorised before this change, many for weeks or months.

11 years ago
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But that was before the update lol.. After they wait their time it should be fine

11 years ago
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What are you basing that on? Valve's statement? They also stated existing authorised devices wouldn't be affected.

11 years ago
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"To avoid this restriction from triggering you should not delete Steam cookies from your browser, deactivate Steam Guard on your account or re install the Steam client."

I would like you to point out someone who hasn't done any of the above or isn't try to access it with a browser/device that they haven't used to access steam for more than 15 days.

11 years ago
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Yay..got locked out of market too, since I logged into Steam Community on a new browser.

11 years ago
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I haven't even logged in any browser other than Firefox which I always use. steam does log me out of it pretty often tho, hope it doesn't reset the market ban every time it logs me out, that would be insane.

11 years ago
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Ok..only just realized the lock is for the "new" browser only. On old ones should still work as usual?

11 years ago
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15 Days is a really long time, If should be a Week at most, if not 5 days. I don't trade personally, But still.

However, I can understand why they are doing this. Though, They should give users the option to disable this (Enabled by Default), Warning them that if they don't, bad things can happen if they are hacked. Now obviously it would take 15 days for the setting to take effect (As to not let the hackers in question just disable it and start trading away), but at least in that case its a one time thing.

Also give more options for people to protect there account with (Ex: Text the person a code, Make them use Twitter and DM a certain code, etc) in addition to the email that people can use if wanted. Though I guess this wouldn't really help the group this change is targeted to (Mainly, The people who make it easy for themselves get hacked in the first place like using the same password) as they probably wouldn't use it.

11 years ago
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Closed 11 years ago by DirTek.