You should buy the game and activate it in the account you won the game on, else you will have a "non activation" that will earn you a temporary suspension and will prevent you to enter several group and some private giveaways.
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Is it Sniper: Ghost Warrior Trilogy? The sub isn't available on Steam but the games inside it still are (and are in a bundle for 15% off). SG doesn't care if you have the actual sub or not on your account (it can't even tell) as long as you have all the games inside it. You can buy that on your correct Steam account and everything will be fine.
Forget what I wrote there. The bundle doesn't exactly match what the sub contained, and as Aydaylin pointed out you can get a key for the sub for only $3.59 from Fanatical. https://www.fanatical.com/en/game/sniper-ghost-warrior-trilogy
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If this is about Sniper Ghost Warrior Trilogy it is on Steam -> https://store.steampowered.com/bundle/3754/Sniper_Ghost_Warrior_Complete_Trilogy/
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Also it's possible to buy a Steam key for the old Sniper: Ghost Warrior Trilogy, that has been on GA, at Fanatical for like $3.50.
Actually, as xMisiu pointed out below, it's currently dirt cheap in Fanatical's All Stars 13 bundle. As Sniper: Ghost Warrior happens to be the only no-CV game in there, at $1.99 it's a very nice bundle, even if just to raise SG level (CV: 23.69).
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As others have suggested, you could just buy another copy and redeem it on your main account. You can also get it from GroupBuys very cheap ($0.25) - just do a search.
Alternatively you could approach the giveaway creator, tell them what happened and ask if they would delete the giveaway. Point them to this discussion to show you are being genuine. There is no loss of CV to the creator since it's a No CV game anyway (presumably given away free in the past).
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Yeah, this is true, I always forget that. Looks like the creator will not be short of slots. It's always worth asking politely.
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Still, there's a downside for the GA creator... and even if there wasn't any, what happened is not their fault. In my opinion, people have to own their mistakes and not count on somebody else to fix them. Especially when it's so easy. I could maybe understand if it was for an expensive unbundled game, but this? Considering Sniper Ghost Warrior Trilogy is a bundle game and perhaps a freebie too, as you've pointed out, it wouldn't cost OP much to get their hands on a copy and activate it on the proper Steam account.
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General SG rule of thumb is that you give something of equal or greater value [typically associated to CV, but could also be valued to the creator's interests, such as giving a game from their wishlist] in exchange for any deletion requests, as a winner. Conversely, SG rule of thumb for GA creators is to allow deletion without recompense, if the GA creator has a reasonable basis for the key not working*.
* [ie, they mentioned that possibility beforehand (eg, in the description), or as was the case for me once when GMG expired my keys (by way of their then-unofficial policy of not providing support for keys after a week from purchase, which is a policy which later became officially noted in their ToS - apparently that translated to 'will disable', rather than 'no longer provide support'), due to issues related to a provider expected to be reliable that ended up not being so].
This difference in bias occurs due to the fact that there's an inherent difference between "Whoops I activated this on the wrong account" and "Whoops someone else fucked us right over". Moreover, there's a significant difference between "Sorry, I wasn't able to give you the gift I thought I could" and "Sorry, I wasted your gift because I was careless."
Fundamentally, however, a deletion is allowed by SG policies whenever both parties agree on such, regardless of any other circumstances. Thus ultimately it boils down to the preferences of the GA creator and winner, which is very much in line with SG's general attitude of "use the site however you prefer, so long as it's not exploitative or abusive".
In summary, the "correct" thing for a winner to do in this instance [ie, by established SG social convention] is to figure out a compensation that the GA creator would likely accept in exchange for the deletion, and then to offer it. The GA creator then could still freely accept a deletion without accepting the compensation offer but, again, it's polite and expected that one make the attempt to start with (much as [though somewhat opposite to] how in some cultures it's considered polite and expected to reject a gift once before accepting it, even if the underlying intention is to accept the gift). That is to say, you're expected to take an action which acknowledges the generosity of the other party and displays a lack of entitlement, even if you're hoping the end result will be more positive for you than what you're stating.
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Idk, I think you only loose slots for non received GAs.
after all deletion isn´t even possible without support approval, why would you loose a slot for that ?
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As I understand it, the formula related to automatic total slot calculation is:
Giveaway slots =
3 + Floor(Total giveaways / 3) - Deleted Giveaways
Simply put, the site removes a giveaway slot any time you delete a giveaway (which you can freely do on your own before a giveaway has ended). Staff simply initiates the same process post-giveaway-end, they likely don't have the ability to directly bypass the underlying formula of the system.
That said, in the same manner as staff does when accepting requests related to planned mass giveaways, they can always just edit your slot total directly [assuming their staff position allows them that ability]; This could allow them to edit back in the lost slot for you if you request such and they agree with the request.
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It's not that big of a deal since it is the first time, but you should try to fix it by finding a copy of the game to activate on your account. This is what will happen:
When a user reports you for an unactivated win or a support member sees that you have an unactivated win, you will receive a 5 day suspension.
Any giveaways you win within 30 days of the unactivated win, the giveaway creators can request for a new winner instead of giving you the game, if they want to.
If you win a giveaway anytime in the future and have not received the 5 day suspension for this unactivated win, the giveaway creator can request a new winner. Once you serve the 5 day suspension, the giveaway creators can no longer request a new winner (as long as it is past the first 30 days).
Some users will create invite only giveaways to post in the discussions section. If they use sgtools, they can choose to not allow you to enter if you have an unactivated win on your account. Once you get a copy of the game and activate it on your Steam account, you will be able to enter those giveaways again.
If you continue to break the rules and not activate additional wins on your Steam account, you can receive a permanent ban from SG.
Also, you may want to read through the guidelines and FAQ.
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The exact same thing happened to me on one of my first wins, I've contacted support and explained the situation and they "marked my account" (I guess, or at least that's what I undestood) so other mods don't suspend me while I get time to get the game on my own on the next sale, which is what I did, then contacted support again.
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I won a game, I received it, I activated it and I did not realize that I had another account activated on my steam page, which I just realized when I activated the key, could steamgifts punish me for this error? I already sent a letter to support.
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