I totally agreed with you, OP. My largest concern is how incompetent Steam support is and the half-functioning broken Steam market & badge interface. Valve is multi-billion company and does not even care about enhancing their platform! This fact wary me.
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These arguments aren't well backed up by anything, at least not all, but it's weird to see how many people are willing to defend Steam without a reason, listing and denying every point in the main post.
Offering your blind trust is never a good idea...
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Totally agreed, Gaben is a piece of fat shit earning money he doesn't deserve.
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I love how it took a decade and a half for people to start realising this. It seems I am like one of the three people on the entire planet who still remembers what Steam originally was: the absolute fucking worst DRM ever designed by anyone, making Tagés or Denuvo look like mild inconveniences.
Steam revolutionised the video game distribution system and for a short while, it managed to build itself to be a credible store with a notoriously buggy and broken client. That was almost a decade ago by now, but just like how people cannot get the notion of using WinRAR as an archive manager out of their collective heads despite it being outdated before the turn of this decade, many also refuse to look at Steam differently than they did 10 years ago.
Still, the problem is not that, but that Steam is a monopoly, and like all monopolies, it simply does not give a fuck. They can just use a few programmers to use algorithms on the entire Steam system for everything and even though there are mountains of evidence that it does not work, people do not have an alternative. Some even convinced themselves that this is how it always was and should nothing be done about it.
Oh, and many people like to skim over an important fact: Valve was the one who popularised and spread the idea of loot boxes and in-game gambling for real money. The same shit everyone wanted to burn down EA for? They not only let Activision do the same thing with only a few grumbles, but they are actually grateful for Valve for making it up and keep doing it.
(Also, frankly, I think they were never good game developers. Their only worthwhile game was Half-Life. And this is an opinion I had long before registering my current Steam account.)
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I remember refusing to use Steam when I was told I could use it to house my physical copy of FM, the next year we HAD to use Steam to activate our disc copy and I was furious. I couldn't understand why I needed steam when I already had the disc.
Back then Steam was seen as hugely invasive, I remember very well.
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I'm always surprised when people get mad at companies and their rant includes "they only care about money".
Like that's a bad or shocking thing, they exist to make money, you shouldn't expect anything else. Every company provides goods or services to make money, Valve are no different and steam exists to provide a platform to make Valve money.
That being said in recent years they seem to have made more changes which pushes consumers away, like gift killing, flash sale killing, region locking, etc etc. I'm not mad though, it makes sense from a business standpoint just don't ever think that a huge company cares about you and you'll not suffer brand loyalty or be shocked when they squeeze your pocket. There will come a point when the tech is obsolete or they don't keep up and they'll offer the consumer more but I don't expect that soon.
Move platforms if you don't like it is pretty much your only choice. Tbh I've never found valve as bad as people make out but I can see the frustrations.
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Steam ae hardly making money at any cost. Its not like they run shady keys through 3rd parties, run sweatshops or do anything illegal.
They make money, you might not like new policies but that doesn't matter even slightly. They won't care unless profits go down, just like any business.
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I want a poll with an option that says "I told you so a decade ago" đź‘€
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Yeah, some things you said are true but some I disagree with, I don't mind steam and will continue using it. As you said, however, there are some things that definitely need to be fixed.
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Stop creating giveaways if you dont want support valve.
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PS: im sleepy and just now realized what i wrote is full of typos, but im too sleepy to correct then. But its readable XD
The truth about Valve?
They were lucky - and mr Gabe didn't adapted as he should have.
Valve had pretentions to be the lead amongst cyber cafes and grow as a storefront, something it was slowly but steadily growing towards with ease and keeping it small (on their end- headquarters, workforce). They didn't scale everything to be big in preparation for flying high and wild.
Then all of sudden they(as we) realized - oh god, we're dominating the market.
Gabe then hired more and more and had to increase their assets quickly and he did made new plans and ambitions as a bigger shot...
...but the truth? They kept much of the same culture, mentality and so on. Gabe was and is a dev first before being a businesmen. Im sure he made plans and now have a bunch of people making projections and giiving advice but everything points and shows how Gabe favored taking it 'slow' - he only expands as needed. Is the actual size working, keeping it up? Then next year we go back to expand or not. This was jarringly obvious years ago as slowdowns, servers being offline and tons of bugs were so frequent.
Things only got slight better because he had to expand.
Couple that with how development of games were, developed and reached the actual point and it shows struggle and no huryy. Gabe and some there seem to have some ambitious ideas, as they pursue things that may result in nothing in a culture similar Google previously, but in Valve its even more strong- your team want to try something? Go for it. Its less about business plans and more about pursuing some next bing thing or really cool thing. Even their bigger business plans like steam box and such previously were odd in comparison to pretty much any other company - small shipping for start, no pushs... it was more 'testing the waters' then an actual launch like microsoft or sony would do.
What Gabe might have noticed/come to realize was that they were spending too much time, resources and headache trying to keep up making games while at the same time they were slacking behind. Their tech was slow to improve. It took too many years doing HL2 and TF2. The cash cows were making so much more for less in comparison to previous projects the decision was(thats clear btw) to take their time pursuing things like VR, wild projects and whatnot without deadlines, living off all the passive income they shifted towards to be able to slack off like that. Cards, virtual itens and the cuts from being the behemoth store front of pc world.
Gabe could expand and change things towards a better and bigger team focused on improving the business, the storefront and similar approachs - A Amazon approach. He could also expand the other way as a publisher and dev house, aquiring more teams and hurrying things up. The truth is doing both well isn't easy (if possible)- imagine all the hardships of piloting Amazon and EA at the same time as one whole thing. The alternative would be to hire like hell, branch, owning companies doing different things and then it would become the one thing that history shows Gabe don't want- to loose grasp, to let loose. Would a new HQ with a lead for game development still be Valve, with valve's quality? things like that.
As long as they can keep things runing and growing with what might be the barebones needed for it to work they will. That allows everyone not doing mundane routine jobs to tackle a number of projects and R&D- but frankly i doubt those are many.
And it doesn't seem like things will change. Who comes near competing with Valve?
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Fuck their 15% transaction fees,
Fat Gaben is well-fed with Monopoly.
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That KYS at the end of your post made me to move away from the thread, but then I realized that for some reason you're on my whitelist so I reconsidered and decided to write an answer.
There are definitely shortcomings with how Valve operates but as others pointed out, some of your answers to your questions are inaccurate or incomplete. They are working on games, including single player games. If you don't believe what Gabe said, you should search for artists working at Valve. The hiring requirement for some of them was "Expert knowledge in 3D Packages such as Maya or Houdini". These, (especially Houdini) are the top 3D programs, which I presume are not used for Dota and for skins and hats. Gabe stated several times they will only announce a game when it's ready to ship, so expect a close release date after something new announced. Now with the HTC Vive Pro news made public at CES, the resolution for VR games is upped, so closer to Valve standards and again, as others pointed out, they made public the news that they are working on multiple VR games. The Linux ban is confirmed to be inaccurate. As for Steam problems... when there are a record concurrent Steam users (over 18 millions), it's hard to be perfect and also to satisfy everyone, not that I'm defending them. As for making money as a company... check Wallister's answer and beside that you can't compare them with EA's practices (Star wars BF II and the canned single player game) or Warner forcing Monolith to intoxicate Shadow of War with loot boxes and... long list with greedy practices. Indeed Valve helped spreading the loot box craze, but until they infest a single player game like others did, there's no concern on my part and for online/multiplayer stuff actually there's request for that stuff. Quality control? I'm pretty sure it would be a total mess there without it, so there is quality control. True, can be better. Most of the fun stuff during the sales were taken out due to overwhelming abuse (multiple accounts for farming, etc). I'm not the biggest fan either, but far from hating.
Obviously there are things to be fixed or evolve, but it's not that bad as you make it to look.
So chill a little and enjoy other things, then have fun with the new Valve games released in 2018 :) (not talking about that card game)
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I'm pretty sure it would be a total mess there without it, so there is quality control.
Nope. Jim Sterling and TotalBiscuit were at Valve and both since tell us that the quality control of Steam direct is an algorithm that checks if the game can be started up and does not contain a virus. That is it. No actual human ever reviews what is put up in the store. Most of Steam is regulated by algorithms with as minimal human interaction as possible to keep staff at the minimum. They often brag about that this resulted in the highest income/employee ratio in the entire IT sector.
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Well, definitely not high quality control, but it is. Again I'm not defending them and they say they upped the control since that TotalBiscuit checking, hence some developers banned and games deleted. It's hard to check tons of newly released games, but I agree with you, it could be way better.
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Golden Times are over with Steam. Starting with region locks and not allowing cross-county trading (why is globalisation just for concerns like valve, but not for the customers?), followed by making money with this stupid leveling system, feels like kindergarden with this cards. This has nothing to do with gaming. All this EA (I mean early access, funny how this matches with another cancer in gaming industrie) Crap which flooded the Shop just to bring more money to valve by getting 66% fees for card sellings ( yep, thats right if you're selling a card for 0,01 price will be 0,03). And they make many users defending their practices (aka don't want another client, think about again you just borrow the licences from Steam, look at GOG). No possibility to sell my used games (why not, when I payed 60€, thats no problem with physical console games)
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"And they make many users defending their practices (aka don't want another client, think about again you just borrow the licences from Steam, look at GOG)."
hate to break this to you but despite the common belief you dont own your GOG games any more than you own them on Steam.
"No possibility to sell my used games" be careful what you wish for because reselling would likely also mean wawing goodbye to sales and lax DRM because guess what: devs and publishers will have their saying about it
and you are right, many of us wont take our business elsehwere because it doesnt make logical sense especially when you are over 1000+ games and if you are satisfied with the service.
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Yes, great agrument to name them morons. It will all the same when Steam and GOG shuts down, for sure steam will delete the DRM´s that you will be able to Play those Games in future and ofc steam let you Keep your installers to install the Games over and over again (Sarcasm off). Let me clearify again on GOG you own the Installation Datas, look how it´s on steam
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At least you get your games DRM-Free on GOG and install it over and over again, even when GOG would shut down. And I have over 2600 games on steam, because some years ago, Gaben said that the Client has to deliver Service that noone wants to pirate anymore, and that was what steam was all about... some years ago. Sadly Gaben doesn´t remember what he said 7 years ago and is just looking to make more and more Profit (remeber how steam was trying to let users pay for mods). In seeing how steam is acting over the last 3 years I wouln´t wonder if they delete games from our librarys because of licence Problems (of Course always will be developpers fault), they already did this with licenced Music in games (GTA San Andreas, Mafia...). The Service to Users is getting worse and worse, I wish Steam would go back to their phlilosophy when they started, where the positive Things were so huge that they have beaten the negative aspects, but that´s just wishful thinking.
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"). In seeing how steam is acting over the last 3 years I wouln´t wonder if they delete games from our librarys because of licence Problems (of Course always will be developpers fault), they already did this with licenced Music in games (GTA San Andreas, Mafia...)"
you are comparing oranges and apples. Dont blame Valve over developers decision because ultimately there is not much they could do
"and is just looking to make more and more Profit (remeber how steam was trying to let users pay for mods). "
Yeah, companies exist to make money, nothing new under the sun. If only people would stop treating Valve as their best friends
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There are a tonne of ways that Steam could and should improve.
However, when you say things like
Well fuck you then, Gaben.
I hate you.
You are nothing but a fat piece of shit enjoying undeserved money.
KYS.
you damage your whole argument. People look at the last paragraph and go "this guy clearly has a chip on his shoulder" and ignore what you have to say. Being abusive and telling people to "kill themselves" is no way to get your point across. It's a shame, because I'm sure many people agree with a lot of what you have mentioned, but no one wants to row in behind someone who talks like that.
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Can't blame OP actually, but the point is there is no alternative for steam right now. Unless GoG will finally allow transfer whole my games library at once from steam to gog, then yeah i might move on. But in that case, as i said no alternative exist.
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One of the latest bugs for me on steam : False notifications
Like it says that there is a new comment on someone's profile while actually the comment is on my own profile
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GUYS!
So what are they doing?
Developing new games?
No.
Fixing the bugged discovery queue?
No.
Finally finishing the promised new Steam client?
No.
Being more available in support?
No.
See to quality control when it comes to games?
No.
Actually responding to reports whether it may be about games or players?
No.
So what are they actually doing?
Banning a lot of Linux users because of false assumptions?
Yes
Releasing new CS:GO skins and stuff so they can make more money?
Yes
Selling the data of hardware surveys to appropriate companies for more Shekels?
Yes
Entering their fap caves to laugh about people being helpless and not getting any support?
Yes
/rant over.
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