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Database Query Failed (SG Problem)

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nosef

One of my friends is getting this problem on SteamGifts, he obviously cannot enter and ask for any aid so he asked me to do it for him.

Here's a picture of what it looks like

Apparently he said if it gets solved he'll make a Skull Girls giveaway for y'all (whenever it is). He says thanks too :P

1 decade ago*

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18 Comments
wulff

I've not seen that before, but I'm trying to sync my account and Steamgifts seems to think my profile is private right now, even though it is definitely public. Guessing the site is encountering some sort of major hiccup.

1 decade ago
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Deleted

This comment was deleted 3 years ago.

1 decade ago
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CHTonRage

^ This. I also had it.

1 decade ago
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nosef

Yeah I was wondering about that too, pretty sure he meant after it's officially released on Steam.

1 decade ago
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nosef

Still no answer?

1 decade ago
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Runaurufu

clear local cache and cookies. If he still gets that error than he is doomed :x

1 decade ago
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zanoka

this

1 decade ago
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nosef

Pretty sure he did this already, I'll tell him though.

1 decade ago
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Infernotoni

Okay, I have no idea why it's only him, but ask your friend the following:
a) Still the same error?
b) What happens at Steamtrades?
c) What happens when using iexplore/chrome?
d) What happens in another network?

1 decade ago
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nosef
  • a. Yes still the same error
  • b. Steamtrades has the same exact response
  • c. He has tried that already, still does not work.
  • d. Tried that right now, doesn't work still.
1 decade ago
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Infernotoni

Strange...
Probably a problem with his PC or account. Maybe he should try another PC to login. However, we probably can't do any more things here, beacuse probably cg is the only one who knows how to deal with that error. You should submit a ticket for your friend. Sorry :(

1 decade ago
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nosef

Yeah I saw an old thread on it here guess I'll just tell him to wait it out.

1 decade ago
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Runaurufu

it happens only after loggin in?

1 decade ago
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nosef

Apparently he said yes it does. He has entered Steam Gifts successfully without logging in.

1 decade ago
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Alteria

Did he try using other browsers? :O

1 decade ago
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nosef

Yeah he did, says it doesn't work.

1 decade ago
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Spcoaster

same problem here , can't sync my account's games since 3 days...

Database query failed...

1 decade ago
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BrutoDetestsDT

If your friend still has this problem (he can't access the site), try to create a support ticket specifying this error message and the username involved.

1 decade ago
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Closed 1 decade ago by nosef.