They only accept Credit and Debit cards either from PayPal or directly(from pay with card option). I read it somewhere in their forums. They also don't accept PayPal balance.
Comment has been collapsed.
I don’t know if this way is available in each country, but I verified it by adding information about my bank account. They send me two small money transfers and I needed to say how much did they send, to prove that this bank account is mine. After this I can pay with pp balance.
Comment has been collapsed.
Yeah it's a bit confusing: when I subscribe for stuff (not necessarily HB), at first it appears that it will be taken from my bank account. But in the end, it's taken from my PP balance. I wish they'd make it clearer though, I don't really want to be charged on my bank account while my PP account contains more than enough :s
About verification, pretty sure that in my case, verification involved sending PP my ID.
Comment has been collapsed.
What I don't understand is... When I try to pay via Paypal, it should give me some kind of error message, something like "this card has been declined" or whatever... if it did, then It would be clear that yeah, I need to use some other card (for whatever reason)... instead, it doesn't say anything. As soon as I enter the details of my card, the loading icon appears for a few seconds, then it just disappears.
What's weird is that from what I read on Reddit, paying via Paypal is how you solve the "Your card has been declined" issue.
Comment has been collapsed.
You can try to link the prepaid card on paypal first, I know they say you can't but I've done it before years ago. Then maybe you can pay through paypal, and choose to pay with credit card after paypal pops up. Personally I'm using verified bank account and it's so much easier, except the whole no PP on amazon.
Comment has been collapsed.
Same issue here, I have paypal linked to my bank account and pre-paid card. I always used paypal to get some montly I was interested in and never had this issue up until now.
I guess this is how the new IGN bundle management screw their customers.
Also my paypal is verified and I got enough money on my bank.
Found this on the humble bundle site:
https://support.humblebundle.com/hc/en-us/articles/206558898-Purchase-failure-assistance
"If you have a prepaid card linked, then this will affect your ability to purchase the Monthly subscription."
Comment has been collapsed.
SOLVED!
I had to call paypal support and they did a system reset on my account or something like that. I just waited 20 minutes and tried again to purchase the bundle, this time paypal didn't ask to add any credit card but simply to accept the montly subscription.
Comment has been collapsed.
Ok so it is a paypal failure. But it concerns me that this failure only occurs with HumbeBundle.
Comment has been collapsed.
I think it's because of the subscription feature, since they will charge you at each renew maybe if you cancel and resubscribe a bunch of times (like I did) it will somehow affect paypal and you will need a reset.
I never had this problem with normal HumbleBundle one time payment and I think they are not affected.
Comment has been collapsed.
Thank you guys for your answers and feedbacks :)
I actually managed to solve my problem by linking my bank account to Paypal.
Once the account was linked it stopped asking me to enter the details of my prepaid card.
I think, in my case, the system automatically detected that my only payment method linked to Paypal was a prepaid card, in other words something that wouldn't be accepted to pay for Humble Monthly, and it asks you to give something else to rely on.
Also... the answer from Humble Bundle Support wasn't helpful at all. They basically said "Yeah, no, you can't pay using a prepaid card for reasons... ", they didn't address the Paypal issue I had, and didn't offer solutions of any kind exept for saying "Our policy regarding this may change again in the future, so we advise checking back".
Comment has been collapsed.
387 Comments - Last post 1 hour ago by PsyKo
1,388 Comments - Last post 2 hours ago by CalamityUP
18 Comments - Last post 5 hours ago by Sardaukar
1 Comments - Last post 6 hours ago by devotee
53 Comments - Last post 8 hours ago by AwesomePossum50
37 Comments - Last post 9 hours ago by Ezel
111 Comments - Last post 11 hours ago by CRAZY463708
412 Comments - Last post 5 minutes ago by Boson
0 Comments - Created 5 minutes ago by FullMetalZ
36 Comments - Last post 13 minutes ago by Fitz10024
129 Comments - Last post 1 hour ago by Prosac
29 Comments - Last post 1 hour ago by Lubiii
100 Comments - Last post 5 hours ago by Kappaking
196 Comments - Last post 5 hours ago by ProV1
Hey everybody :)
I tried to subscribe to Humble Monthly yesterday, but I had no luck:
The payment method I usually use, which is a pre-paid card provided by my bank, got rejected. (I've always used this card for my online purchases: steam, amazon, even Humble Bundles/Store and so on...)
When I tried to use my paypal account, after logging in, it asked me to fill in my credit card details, so I did, but nothing happens... the page loads for a while, then it reverts to the previous state. I tried a couple of times, but, yeah, as I said, no luck whatsoever.
I opened a ticket in the Humble Bundle Support site, and while I wait for an answer, I wanted to ask you guys: has something similar ever happened to any of you? Does this mean that if I want to subscribe to Humble Monthly, I just have to give up on the card I usually use and find a new payment method?
Also... I'm guessing this isn't the first time someone brings up something like this, but I did some digging and I still wasn't able to figure out a solution to my problem.
Comment has been collapsed.