I would love someone to help me step by step as I do to put my game keys to sweepstakes! Thank you!

3 years ago

Comment has been collapsed.

What?

I really suggest stop gifting "free shit" if you can only reply with you think the key would have worked, and therefor have more then a handful of games not marked received, even tumblestone is a demo (and still marked received).
If you get too many of them, you lose your slots, rightfully so.

It won't level you, atleast how it should be (bunch of free games slip through especially since that list isn't maintained retroactively).

3 years ago*
Permalink

Comment has been collapsed.

Not delivered counts against you... But you might be able to get more by making support ticket.

3 years ago
Permalink

Comment has been collapsed.

How do I make this support ticket? I have paid games that I paid and with keys to donate to the sweepstakes!

3 years ago
Permalink

Comment has been collapsed.

On the top menue bar you can see a button with "Support" written on it. There is a small downward arrow to its right side. Click it. An option drops down which says "Create a ticket".

3 years ago
Permalink

Comment has been collapsed.

What exactly do you need help with?

3 years ago
Permalink

Comment has been collapsed.

I do not know what how to create the ticket, what should I write to be able to release the possibility of me being able to draw the keys of other games that I have to contribute to the system!

3 years ago
Permalink

Comment has been collapsed.

Create a ticket in the "Other" category and ask for more giveaway slots. You might have to explain why you lost them in the first place. You lost them, because you did not hand out quite some games to winners from previous draws. You lost a giveaway slot every time. So maybe give an explanation why you did not deliver those gifts.

3 years ago
Permalink

Comment has been collapsed.

How do I track the progress of the request for support?

3 years ago
Permalink

Comment has been collapsed.

You don't. There are only a handful of support and many users. Just need to be patient.

3 years ago
Permalink

Comment has been collapsed.

If it's not obvious from the other comments, you lose a slot for undelivered keys (i.e. marked as 'Not Received' by the winner). You have to provide the key for the game the giveaway is for - that's how the system determines that you have given what you agreed to AND that the winner has activated the win on their account.

3 years ago
Permalink

Comment has been collapsed.

No problem, I always handed the keys to the winners, I never stopped handing over the keys No problem, I always handed the keys to the winners, I never stopped handing over the keys.

3 years ago
Permalink

Comment has been collapsed.

I'm quite long waiting for the support solve my problem and so far nothing!

3 years ago
Permalink

Comment has been collapsed.

Wait at least a day doddamn.
"There are only a handful of support and many users."
There is only small number people answering support. Patience

3 years ago
Permalink

Comment has been collapsed.

I'm more than months wanting to solve this problem, very bad to stay only at level 1 not be able to participate in offers from other levels!

3 years ago
Permalink

Comment has been collapsed.

you only made the support ticket right? they wobt do anything until you do. so if you have only just made the ticket you havent been waiting months.

3 years ago
Permalink

Comment has been collapsed.

I dont get notification if you dont press reply instead of making a new comment. So if you talk back to me it will take long for me to notice.

3 years ago
Permalink

Comment has been collapsed.

The process of happening algiluma thing for a long time that I do not receive anything from the support! I'm always sending a new request The process of happening algiluma thing for a long time that I do not receive anything from the support! I'm always sending a new request!

3 years ago
Permalink

Comment has been collapsed.

It maybe just me, I won't trust any user with gamehag logo in their avatar.

3 years ago
Permalink

Comment has been collapsed.

Oh that's what it was. I was wondering it for sometime. :D

3 years ago
Permalink

Comment has been collapsed.

What's wrong with the gamehag? I use it so I can validate the daily vaults in their system! Kkkk

3 years ago
Permalink

Comment has been collapsed.

STEP 1: Go to your old tickets.
STEP 2: Answer the questions Support asked you.
STEP 3: Provide any documentation Support has requested from you.
STEP 4: Continue Steps 1-3 until the issue is resolved.
STEP 5: Use a translator to translate the SteamGifts Guidelines and FAQ so that you know how this site works.


PASSO 1: Vá para os seus bilhetes antigos.
PASSO 2: Responda às perguntas que o Suporte lhe fez.
PASSO 3: forneça toda a documentação que o Suporte solicitou.
PASSO 4: Continue as etapas 1 a 3 até que o problema seja resolvido.
PASSO 5: Use um tradutor para traduzir as Diretrizes e as Perguntas Frequentes do SteamGifts, para que você saiba como este site funciona.

3 years ago*
Permalink

Comment has been collapsed.

How do I view all ticket requestsHow do I view all ticket requests?

3 years ago
Permalink

Comment has been collapsed.

Click on "Support" at the top of the page.
You may also go to: https://www.steamgifts.com/support/tickets .

3 years ago*
Permalink

Comment has been collapsed.

I'm not locating my ticket requestsI'm not tracking my ticket requests!

3 years ago
Permalink

Comment has been collapsed.

[Edit: Go to https://www.steamgifts.com/support/tickets .]

Unfortunately, none of our Support members speak Português. You might find help from other users by searching for Brasil in the forum.
https://www.steamgifts.com/discussions/subscribed/search?q=Brasil

3 years ago*
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 1 year ago.

3 years ago
Permalink

Comment has been collapsed.

Thank you for the help. Sometimes it is difficult to find specific links for regular users due to my own pages being so much different than theirs.

3 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.