Some facts.

-If I start my computer already plugged in, I see 20-30 FPS difference in games. Just plugging out-in fixes the issue.
-I strongly believe it affects GPU, because CPU-heavy programs like After Effects run without a noticeable difference. (I think :)
-The worst thing is, my battery is totally dead so I can no longer do plug out-in thing which destroys my only fix.
-It's been like that since the first day I got it. I was way too excited to return it so I just used it with that temp. fix. I regret my decision right now, but I guess its pretty late for that.
-Changing "Power Management Mode" on Nvdia Control Panel doesn't help at all.

My GPU is 960M, different drivers didn't help. Feel free to ask me anything. Have a great day.

3 years ago

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Since you mentioned your battery is totally dead, have you tried starting up your computer with the battery removed from the laptop?

3 years ago
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Yep, no difference at all. As I said above, it is been like since I got the laptop

3 years ago
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That's unfortunate, as that fix solved similar issues on 2 different laptops with dead batteries. Good luck on finding the right fix!

3 years ago
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Thanks!

3 years ago
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Well that's something i hear for the first time after all these years in tech forums.
I will suggest you start s program like Rivatuner while you play a game to see what is holding you back. You can check for any changes in cpu and gpu utilization after the plug out and in and maybe get a hint at where to look for the problem.

3 years ago
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Sadly I can no longer do that because the battery is totally dead right now :D

The weird thing is GPU usage looks %100 percent when I run the game.

3 years ago
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the battery is simply dying and the power mode is activated which affects the GPU

3 years ago
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Nope, it is been like since I got the laptop.

3 years ago
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Have you tried adjusting the advanced options for the Windows power settings? There should be a lot of options that control when drives spin up and down, cpu and gpu power modes depending on battery level or plugged in and unplugged. I sounds like they got switched somehow and the computer is going into low power mode while it is plugged in and full power while on the battery.

https://www.howtogeek.com/393547/htg-explains-what-are-all-those-advanced-power-settings-in-windows/

Edit: Not a great solution, but I guess if you can't fix it, you could always buy a new battery and keep using the same workaround that you have been.

3 years ago*
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I already checked those settings but couldn't find anything that can fix my issue.

And yeah, buying a new battery is my last resort because I was planning to buy a desktop

3 years ago
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You may want to look and see if there is any software installed from the manufacturer that lets you adjust power settings. Some manufactures include stuff like that and it could be configured wrong and overriding the Windows settings.

Another last resort option could be to reinstall Windows from scratch. I would think that should fix it.

Edit: I don't know if it's possible for a BIOS problem to cause an issue like that. Maybe see if there is an update from the manufacturer. If that was the case, there would probably be a lot of people complaining about it online though and it would show up in a search.

3 years ago*
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any software installed from the manufacturer

Removed and tried again, no difference.

It's been several months since I re-installed Windows anyway so I doubt it will help :/

My guess is something about BIOS as well but I can't see any update on the website.

3 years ago
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Thanks to Minipimer's suggestion, I realized putting the laptop to sleep and waking it up solves the issue as well. Looks like the laptop somehow can't recognize it is drawing power from the charger, even when there is no battery at all.

I wonder what is the issue then, hardware? Bios? Driver?

3 years ago
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I used to have a laptop that wouldn't detect that the charge cable was plugged in. You could be plugged into the wall and then hear the battery warning beep because the battery was almost dead. Had to unplug and plug it back in to get it to start charging and then it worked fine. It always did it, even when it was brand new, and I never figured out why.

3 years ago
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Mine was charging but " It always did it, even when it was brand new, and I never figured out why." part is the same :/

Looks like a hardware issue :/

3 years ago
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Have to tried a reformat at any stage?

I use a mac for like 18 years now. I've had issues with them 2-3 times over the years that I couldn't solve and just went "you know what? to hell with it" and reformatted the friggen thing. Worked each time. May be different systems, but the principle should be the same. XD.

If you're planning to buy a new computer anyway, reformatting could be that last resort before resorting to buying a new battery. =)

3 years ago
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Its been several months since my last reinstall, and I generally reinstall every year. This issue was always there.

3 years ago
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Not just a reinstall, but a drive reformat? Just making sure we are talking about the same thing here.

I generally call a reinstall a simple reinstall of the OS. Reformatting the drive is the more drastic action. And to be honest, each time I've reformatted, I've tried the reinstall first. =)

3 years ago
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Yep, basically I remove the whole C drive and install Windows on it. Then drivers etc.

3 years ago
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Can you get a new battery or otherwise charge the battery? I recall reading on the lenovo forums about a computer where the battery entirely died due to a setting somewhere. this. Do not use the driver updater they are promoting, but steps 1,2, & 4 might work?

What does lenovo's power manager say the battery status is? https://support.lenovo.com/us/en/solutions/ht500020-battery-cannot-be-charged-windows-ideapad https://support.lenovo.com/us/en/solutions/ht500020-battery-cannot-be-charged-windows-ideapad

Do you have airplane mode turned on? if yes, depending on the model, the battery will not charge Source Source #2

3 years ago
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I feel like Bios update is my answer

3 years ago
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Thanks to Minipimer's suggestion, I realized putting the laptop to sleep and waking it up solves the issue as well. Looks like the laptop somehow can't recognize it is drawing power from the charger, even when there is no battery at all.

I wonder what is the issue then, hardware? Bios? Driver?

3 years ago
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Please don't do anything i am about to write, if you aren't very familiarized with computers or just not a tech savvy person.

-GPU Driver issues possibly. There may be some others out there which may help. More related to switching from integrated graphics(from the CPU) to using GPU to render games.
-In addition to what AllTracTurbo said, maybe check the settings in the BIOS performance or power settings, as these may have a role.
-Another suggestion is to disable CPU Parking. I don't think this one will help much, if at all. There's a few apps that may help on this matter.
-Also it seems to me that the laptop may be using the CPU to render and not the GPU. There are drivers and maybe other tools that can help with this matter, tailored for your GPU system, if you google around enough.
-Maybe there is a new update for the BIOS that could possibly help in this matter? Don't do this unless you understand what you are doing, as you could brick your laptop.
-And last but not the least, and for this one don't recommend tinkering around unless you know what you are doing. There are tools out there that can tinker with light dimming, fan control, wifi options, etc. Usually the driver takes care of that. Tools that tinker with ACPI firmware in a low level, which the laptop usually uses to manage the fan and control the cpu and gpu temperature, along with other things. This is really for EXPERTS ONLY, WHICH I AM NOT, and i currently don't see how it could help, but hey, just throwing it out there. There would be an application where you could monitor the HEXADECIMAL Values of some of these properties, and compare them from before "your fix" to values obtained after "your fix". This is something that the drivers should do, which is why i highly suspect its to do with either the windows power settings or the drivers.
-Try pluggin your laptop in another room division just to test. The power supply or the plug where you are at, may be somewhat "faulty", even though i doubt it. Or maybe even the motherboard, but again i dont think so. I think its more related to Windows power settings, or the driver not switching to the GPU. Which i remember it being reading it being a very common issue wtth laptops.
-And if you are desperate enough, there may be "hacked" BIOS for your laptop, which may or may not help at all. I dont think they will, for starters anyway, as seen by your fix.

What is your current driver version?
And the version of the nvidia control panel application that should guide/manage the drivers settings?

3 years ago*
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-In addition to what AllTracTurbo said, maybe check the settings in the BIOS performance or power settings, as these may have a role.

I can't find performance settings in Bios sadly :/

My driver is 457.3, but since this issue is there for almost 5 years, the driver is not the issue here.

3 years ago
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Thanks to Minipimer's suggestion, I realized putting the laptop to sleep and waking it up solves the issue as well. Looks like the laptop somehow can't recognize it is drawing power from the charger, even when there is no battery at all.

I wonder what is the issue then, hardware? Bios? Driver?

3 years ago
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That's nice!
As he said, it could be a hardware motherboard thing, for which there may not be an easy fix.

But again it also could be a software/driver/firmware/bios thing.
I believe there may be a newer graphics display driver, looking at just the nvidia website.
The laptop manufacturer website may not always be up to date on that, mostly because sometimes they have to adapt the driver for their laptop models. At some point they may just not bother updating it. You could try updating it, but it may not be a straightforward path. And there is no guarantee that it will fix anything. It could also potentially make some laptop special keyboard buttons not work or make it behave slightly different.

Another two options i'm seeing, which could possibly help, that just popped into my head are:
-To factory reset the BIOS. How this is done varies, depending on the laptop, so you have to look it up. Again do this at your own risk.
-If you are really sure you have looked at all the Windows power settings, nvidia power settings, bios settings, (even usb settings sometimes, who knows?), the one last thing that i can remember of is to check that (ACPI?/ / EC - Embedded Controller) hexadecimal table thing.. which i think is the key to control all these things. But that requires some google help, skill.. (some luck?) on how to read it. One of the applications used it callled Read & Write Utility

And a reminder to check every nook and cranny inside those window power settings, as its easy to miss a configuration, as there should be several. For wifi/gpu/usb/cpu/battery/etc....

Also check if there is any ACPI settings in the BIOS utlity.
Now i just thought, maybe check something related to ACPI troubleshooting regarding windows and the bios.

Actually may help if you go to the BIOS and take some pictures as it's easy to forget what settings are there.

A BIOS factory reset may help. Even if there is a new BIOS version, i doubt it will change the behaviour unless the current BIOS is super old.

What's your laptop model?

3 years ago
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I believe it is about hardware, and since I found another temp fix. I am not planning to try anything risky for now.

Thanks for trying to help tho, I am glad I asked here :D

3 years ago
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your gpu usage 100% is alright .
I think you might have some preinstalled Antivir or other programm that cause this issue .
My grandma had a problem with their laptop at 1% Battery all day even if you charge ,stuttery and alot of the
i could fix the stuttery but the battery was beyond repair and still has 1% all the time in save mode or not .
My fix was to deinstall most of the preinstalled things that were useless .
Otherwise if you dont find it download a programm where you see your recources while playing and the heat of your cpu/Gpu.
and try to find the issue .
Seeing if your laptop has any critical logs while playing (Power shortage etc? would help to find your issue ) .

3 years ago*
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I don't have any pre-installed stuff because I bought it freedos.

Where can I find/see those logs?

3 years ago
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I am going to tell you something weird, but something that made my life difficult in a similar way.
I had a laptop with wrong charger and without battery, was not working correctly even though the specs were good.
There was an Intel driver that was making my life difficult, due to the voltage it was receiving.
New charger, battery changed the problem, but also disabling that specific driver helped before I buy the new stuff.
Search the internet based on your laptop model and maybe a combination of keywords close to my story...

3 years ago
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It runs perfectly if I plug in after I start the computer tho.

3 years ago
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Just adding my 2 cents of weirdness :)

3 years ago
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It is already a thousand dollar weird lol :D

3 years ago
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Afaik crypto miners use GPU and many of them only active if you are plugged in.
If you have a kernel-mode infection, than none of your security suits would be able to catch it once windows is loaded.
Try booting from a hiren boot device and run some scanners (malwarebytes etc).

Hope it helps.

3 years ago
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I don't think plugging in after the start would solve miner issues.

3 years ago
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≻laptop
≻performance

3 years ago
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Desktop
Mobility

Sometimes you have to move.

3 years ago
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If it's Asus, open up all the Asus applications and ensure you are set to always enable the GPU for processing. My wife's Asus laptop had a similar issue caused by the laptop software trying to optimize battery performance instead of graphical quality.

3 years ago
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have you tried setting your physx to nvdia instead auto

3 years ago
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Power settings

adjust it at your needs

3 years ago
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How long ago did you purchase it?
And maybe i dunno just try contacting whoever the brand is from? Really depends on the brand how helpful they might be, but it never hurts to try.

That it's already there from the beginning and even reinstalled windows without a change, is not a good sign, and probably hints at something hardware related, unless it's bios but a slim chance, you can post your screenshots of relevant bios (gpu) settings here.
And since your battery seems to be dead and it was your only fix, well leaves you without much options, i say try the call or really write this off as a loss, was it an expensive one?

3 years ago*
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Tried connecting, they said send us which will probably be expensive.

and probably hints at something hardware related, unless it's bios but a slim chance

Yeah, looks like one of them is the issue. Sadly I don't have any option on bios about GPU. I am not %100 percent sure but looks like my Bios is the most recent version as well.

Buying it is my last chance. Probably I have to if I can't solve the issue somehow.

3 years ago
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Sorry if I am asking something pretty basic, but english is not my native language. I understand that plug in means you have the power adapter connected to provide current, and plug out you disconnected the power adapter so your laptop was forced to use the battery, right? (if this idea is wrong, you can safely disregard the whole post).

Your solution was to disconnect external power and re-connect it. And somehow, on reconnecting, it detected that it had enough power supply to let your computer operate at full performance instead of a limited one - which seems to point to that the laptop does not detect that it is plugged in as it starts, "thinking" that it is using the battery and probably lowering performance in order to allow the battery to last longer.

As you have installed windows several times, that also pints out to that if there is a way to "tell" the laptop that you are, indeed, using your adapter and it does not need to lower your performance, that could only be done from some application directly related to your specific laptop, provided by the manufacturer.

My advice would be to check not just drivers or looking at the GPU (as my guess is that is a general performance related to power supply as a whole for your computer and not just GPU related - which would explain that changing "Power Management Mode" on Nvdia Control Panel did nothing to help), but looking out for manufacturer GUI application that let you monitor/manage your laptop. Maybe there it is a way to force it to go into/set to full power mode. But, of course, it might not have that option and rely on hardware detect, in which case you would be without options.

Just a wild idea: Have you tried to start the laptop, put it to sleep mode, then waking it again? That loads the status you were when it went to sleep, but maybe it could trigger a check for the power supply (and yes, this is a wild guess with a low probability of success; but it's a quick check so it's worth trying).

I wish you good luck on your quest!

3 years ago
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I was using a manufacturer GUI application but even tho I put everything I can see to the "performance mode", it didn't help at all.

But you know what

Just a wild idea: Have you tried to start the laptop, put it to sleep mode, then waking it again? That loads the status you were when it went to sleep, but maybe it could trigger a check for the power supply (and yes, this is a wild guess with a low probability of success; but it's a quick check so it's worth trying).

I FUCKING LOVE YOUR WILD IDEA. THAT WORKED. SOMETHING FINALLY WORKED. MOSTLY LIKELY THINGS YOU SAID BEFORE (laptop couldn't detect it is using charger) IS CORRECT AS WELL. THANK YOU!

Tho I am really curious why what could be the issue here. Hardware? Bios? A driver?

3 years ago
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First of all, I'm glad I was able to help! Even if it was a last-minute idea after writing all of the above! :D

For the cause, most probably a hardware built-in to care for the laptop battery. It's not unusual to let the hardware to do it instead of software, as it is more reliable and it does not depend on what you have installed (I think some mobiles do that too); but I am no expert whatsoever - I am a programmer, not a tech support. With the explanations you provided I vaguely remembered that being an issue on some laptops, and as it wasn't managed by bios but just being a fixed chip behavior, they weren't able to fix it.

3 years ago
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Yeah, you are most likely right. I couldn't find anything about this on Bios change notes as well, which probably means it is not about Bios.

Thank you again for your suggestion. I guess I will live with that until I buy a new desktop.

3 years ago
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Is there a chance you can check your laptop with another charger (of the same voltage and current), might be a problem in the cable or the brick itself.

3 years ago
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