My game is doing very well on steam and i want to celebrate with a giveaway but one - its not in the steam gifts database, and two you need to have a higher level to do a giveaway?

I'm the verified developer of Voice Quest, i am logged in via steam so thats confirmed. I did a support ticket but its been just pending with no reply for two straight days. does anyone know what I can do?

10 months ago

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Wait for your ticket to be resolved, 2 days are nothing. Some tickets will never be resolved, especially the user reports, but add game to list should be faster.

10 months ago
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its not in the steam gifts database

If you're talking about Voice Quest, it IS in the database

you need to have a higher level to do a giveaway?

No, you can't gain levels without making giveaways, so you obviously can make one at level 0 :)

View attached image.
10 months ago
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ti said invalid game when i tried

10 months ago
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I also checked it is right there. Maybe you made a typo?

10 months ago
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i see you saying a list pops up, maybe thats the issue, i never saw a list pop up

10 months ago
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Did you try it right now, or you're talking about your experience from 2 days ago?

Are you sure you filled in every part of the giveaway-creating spreadsheet?

10 months ago
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yeah experience from two days ago. ill try again. but i do think its limited to 3 copies but i want to do more than that.

10 months ago
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Don't think you need a higher level, since you get to level up by doing giveaways.
Congrats for being succesful on steam BTW!

10 months ago
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If I try to create a Giveaway with Voice Quest it appears on the list.
You don't need to be a higher level to create a Giveaway.
It may take a few seconds since you type the Game until the game appears on the list, other than that, I don't know what's the problem.

10 months ago
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I created a GA with the game, restricted to Afghanistan and Level 10, and my whislist, so probably nobody would enter (and i will cancel it right now). But it was created.

10 months ago
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you can only give away 3 copies i guess if ur low level? is that right? but i wanna give away 100

10 months ago
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No but for the start you can do 3 giveaways or 3 copies and then if they are ticked off - then you get 1 more hour then for ever three giveaways made which is successful

10 months ago
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Open a ticket in "other" category where you ask for additional GA slots, and prove you're the developer of the game. Then you'll get a game developer name tag, and the additional slots too.

10 months ago
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ill try that!

10 months ago
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That's more or less correct. You can do a 3 copy GA while you wait for the ticket to be resolved. Worst case, if the mods take too long to answer your ticket, once the 3 copy giveaway ends, you get new slots, and you can do another multiple copy GA (with more than 3 copies, they increase after successfull GAs).

Congrats on the success of your game! And welcome to SteamGifts! :D

10 months ago
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thank you!

10 months ago
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Appreciate everyone's help!

10 months ago
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Closed 10 months ago by bryanthaboi.