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How Valve Authenticates Ownership by retail CD key

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CannibalHoliday

Photo or scan of the key with your support ticket number:

https://support.steampowered.com/kb_article.php?ref=6823-QADN-7849

As you can see by the following, enough info is provided in a key transaction to let the giveaway user seize your account:

If you have already activated your CD Key on a Steam account but do not recall the login information for the account your CD Key is registered to, see the Contact Steam Billing and Support topic for instructions to contact us and provide all of the following information:
A scan or digital photo of the CD Key
Any Steam account usernames you may have used
Any contact e-mail addresses you may have used

14 years ago*

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9 Comments
CannibalHoliday

In the event of an account hijacking the recovery process is similar:

https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366

14 years ago
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elliottdehn

This makes me worry about the guy with the brink giveaway.

/scared

14 years ago
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Spearman42

25 accounts
oh my

14 years ago
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snarkish

The store took his keys back. His post was updated.

14 years ago
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Hikikomori

rofl. Who else saw that coming?

14 years ago
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Cult

"took back his keys"?

14 years ago
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ForbiddenWisdom

Both of his giveaways (the Valve Complete Pack and Brink) should be taking down before it gets people's hopes up just to have them crushed (and lose their 100/50points in the process). And I don't see how the games can be taken back as there are no physical copies of the Valve Complete Pack that you can buy from a retail store [how is it that he could say he was going to offer keys to the winners of that giveaway]. I know I will never be able to trust this user again. It seemed iffy before, but now I know it was iffy. Thinking about it, he might be a scammer, somebody which we don't want in the community.

EDIT: Never mind, the giveaways were just removed.

14 years ago
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RJackson

I use a different email and username for my Steam account than I do here, so I think I'm pretty secure in that regard. I'll forward this and the original thread to Valve, hopefully we can get some official wording and advice in regards to this.

14 years ago
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RJackson

Okay, sent an email sent to the generic contact address and CC'd to BurtonJ and Gabe Newell.

14 years ago
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Closed 14 years ago by CannibalHoliday.