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Anyone ever have this issue with buying a key from a authorized retailer before?(GMG)

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venomblade

Long story short, I and many others bought "Naruto Ultimate Ninja Storm 3 Full Burst(NA)" on GMG, NA for North America obviously. However, what I and all the other people got on release day was a EU key. As a result, when playing online it says I'm from the EU when I'm not, and I can only match with people from the same region, so all online matches are laggy. So what I'm asking is, has anyone been in this situation, and is it possible for someone like GMG, or Steam to change the region of a game I already own from EU to NA?

11 years ago*

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4 Comments
DavidSarif

It should be possible for Steam to do so but they won't. GMG has no power over your Steam account, all they could do would be to provide ROW keys but for some reason they provide region-locked keys so you have to be careful when buying from them.

11 years ago
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bondKI

They (GMG) have to give you a NA Key if they advertised it as the NA version. Simple as that.

11 years ago
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SANIN

Game devs said that they're working on this

11 years ago
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DavidSarif

Oh, and by the way...

11 years ago
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Closed 11 years ago by venomblade.