I won a game call "Pirates of Black Cove Gold"
I won the game from this user > https://www.steamgifts.com/user/tonisdh
this the giveaway link > https://www.steamgifts.com/giveaway/34P4A/pirates-of-black-cove

Who open the giveaway give me a game Divide it for free from DHL
https://i.gyazo.com/cc98f62d5632c248f5c36fa4a0f83df0.png
I'm not sure he gives it from the same site but what I won is exactly the same game
https://i.gyazo.com/336179b7092126d81f857d01b482bd5f.png

I do not want problems or blocking because of this I opened this cluster
https://i.gyazo.com/6229cf73fcafabc200f4bcfa50831f40.png
After I press Next
https://i.gyazo.com/0253ec86c9d81ca81b4e933be8a2ad15.png

And I forgot I had the game!

(Sorry for my English) I hope you understand me

Thanks

6 years ago

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Send a support ticket!

6 years ago
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I open a ticket

Thanks

6 years ago
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ask for a reroll.

6 years ago
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Just write at the giveaway that the creator please reroll it because you have it already.

Trying to use a key of a game you already own doesn't make the key invalid, so everyting is fine :)

6 years ago
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  1. remove link to his profile and giveaway.
  2. Reroll won't help - ga-creator chose wrong game for giveaway: he has key from dlh.net for Pirates of Black Cove Gold (topware interactive, removed from steam store), but he made giveaway for Pirates of Black Cove (Nitro Games )
    You can activate Pirates of Black Cove if you own Pirates of Black Cove Gold so ask giveaway creator about correct key. He should give you correct key in 7 days, if he fails - mark as "not recieved" and forget about it ^^
6 years ago
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just wait 7 days and mark as not received. keep all that proof in case you need it later.

6 years ago
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Closed 6 years ago by Dragon20000.