Use the "support" drop down button on the top of the screen.
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I still don't get it, may I have your time a while for posting screenshot?
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I hope this clears it up for you.
Edit:
Sorry, didn't noticed before you were talking about Steam support. o.O
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He asked for Steam support, not for Steamgifts support :P
@XtremeVoid: You have to login first and then go here: https://support.steampowered.com/newticket.php
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Done it
Thank you,
but I'm curious where to click in the steam support page to get to that link you give me.
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answered here http://www.steamgifts.com/go/comment/YmeI3vC
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If you want support on a game, just click the game in your library and select support on the right side of the screen.
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what's issue?
you have to select account issue / technical issue..
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good luck mate..you gonna need it. dopefishs link z where you start..
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Okay thanks, it kinda personal, but I might post it later if it needed to share.
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:) whatever makes you feel comfortable. you might have to wait for their reply. so if it's time sensitive try to find other solution rather than solely relying on support.
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1) go to https://support.steampowered.com/
2) click on any of the listed "Most Popular Topics"
3) click on the "Contact Steam Support" button in the top right corner
Note: by following these steps, the "category" will be pre-selected.
By using https://support.steampowered.com/newticket.php instead, no category will be pre-selected.
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Not suree if someone told ya, but ya CAN NOT use your steam name to log into the steam support, you will have to create a new username totally different than the one ya have for steam itself
EDIT: noticed above ya added some screenies showing ya used support beforee.. Sooo ignore what i said above andd have this as a bump (@=
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You can just go here https://help.steampowered.com/ , it's easier than the support page itself
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It already three weeks now the steam support haven't respond at all.
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Well here is the case
https://support.steampowered.com/view.php?ticketref=6709-IDFX-2920
can you see the ticket too?
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Okay here it is the ticket, just a friendly talk yet they didn't even bother to answer it.
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I got my screenie banned as well. These [redacted because I'm afraid of "inappropriate behavior, suspended for 2 days" pm from SG mod] took ~40 days to answer that it was "violating SSA" (although it was not) and they won't give me any other specific information.
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Odds are it'll end like this
"Steam Support has provided you with all of the relevant information regarding this issue. You can log into your account at support.steampowered.com to review your Steam Support tickets.
You will receive no further correspondence regarding this matter."
But your question will remain unanswered.
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- Write
- Send
- Wait 94172378 years for answer
- Get disappointed
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Write your problem on a piece of paper, then throw that piece of paper in the recycling bin. Ultimately it works out to help your problem just as much, it's just much faster, and less frustrating doing it that way.
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The support not that bad before, recently it worsen and their respond take a long time or no answer at all.
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I know, or they never bother to read your problem, and you just spend weeks trying to get them to read your first post, which they never do, then close your ticket, it's a complete waste of time. The service section of a business often seems to be the one getting cut the hardest, and soonest as all can be clearly seen is it's cost, not the benefit it provides them.
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Write problem on piece of paper, put paper into bottle, toss bottle into ocean.
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Don't... Just don't. If it isn't about a refund / credit card issue they're absolutely useless from my experience. Avoids any topic asked and will only answer with a FAQ / "You will receive no further information about this topic."
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https://support.steampowered.com/ticketlist.php
I don't see any button to click create ticket anymore.
Am I have to use the categories from the start page only now?
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