Hi,
i see more and more accounts use thanks scripts/bots.
In the past only a few done that so it doesn't had a big impact on the GA's but right now i would be able to make a list of 30 - 50 accounts that do it.
It have a very strong impact on public and open groups GA's and can be seen as punishment for the gifters. I feel exactly that way when i give something and get then 20 spam messages as "thanks".

It is annoying to get spammed with that, generic, messages because we can't block messages, if we blacklist someone or not have no impact and we, anyway, don't have enough blacklist space for that.
So this generic spammed messages clutter a thread and hide real comments.
In the end they make a lot of work and don't bring a advantage.

Public GA's and open group GA's are worse, as they were in the past, because of that.

The accounts that i mean do it in each GA and to proof it, i can back it up with a easy example from my own made GA's.
2 different GA's, opened and entered in the same second = impossible
To write on top in both the same, very short, message = impossible²

And i am sure that, nearly, each one of the thanks script accounts have the same entry and writing speed as my picked one for the example.
So in the end easy catches

To be clear, i don't speak from the normal users that use from time to time the same sentence in a GA. They don't spam that messages, need more time to write or copy the sentences and aren't everywhere. It's very easy to spot the difference in GA comments and i am sure the support can see timestamps for the comments that would show the ones that act in, for a human not possible, lightspeed.

It give in the rules a punishment option for SPAM and i want that the moderation team discuss if they want to use that punishment possibility for the thanks script accounts.

Or if they can perma suspend all that accounts... but i don't bet at this option... so i try it with the SPAM rule ;o)

Thanks and have a good day.

PS.: I get Blacklists for this discussion. I shouldn't be surprised but i am still so innocent that i don't expect them for saying a oppinion :-D

View attached image.
2 months ago*

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Did the thanks script messages should be handled as SPAM ?

View Results
Yes
Yes but [explain in the comments]
No
No but [explain in the comments]

5 weeks later and exactly NONE of the staff reacted on this discussion.

I partly replied on messages of them with the link to this discussion, so it can't be the reason that it wasn't be seen.

And to be honest, that confuse me massively.

Mean that:

  • we don't care/not our problem?
  • it don't give a problem?
  • we can't do something?
  • we don't have a solution?
  • we discuss in the staff area about it but it will take time?

Or 7232 other possibilities.

1 month ago*
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lifesign ping

1 month ago
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Palim

1 month ago
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.... pling...

1 month ago
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Pow!

1 month ago
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I start to feel frustrated

1 month ago
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I can understand that :( I don't think much change will happen in here :(

1 month ago
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Genuinely curious: What were your expectations of the (unpaid volunteer) staff in this case?

1 month ago
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https://www.steamgifts.com/discussion/nrsW7/need-feedback-from-the-moderators-about-spam-comments/search?page=2#Hb8YuJY
"mean that ......."

Need feedback from the MODERATORS about SPAM comments

It give in the rules a punishment option for SPAM and i want that the moderation team discuss if they want to use that punishment possibility for the thanks script accounts.

Did the thanks script messages should be handled as SPAM ? Yes/No
The result of the voting are the big majority see them as spam and would like when they would be handled as that.

I don't think it is unclear what we (the voters and i) expected after we made us the work to think and vote about it and in my case write this thread (+ sending one mod a link to this thread) on top.

A reaction from the staff that know the rules, interpret the rules and can do something against things directly or indirectly with forwarding it to cg.
If they get paid or not have absolute nothing to do with that the mods ignore this thread and the vote of 300 users, actively.

And it is dumb because the voters that aren't be happy about the situation are all users that make giveaways (someone that don't make GA's get no spam thanks messages from bots/script users, easy as that). And making giveaways is the core of this site.
All that reduce that users make GA's harm the site and CG's income in the end.

1 month ago*
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It seems that there are various things that are horrible under the water surface recently.

And SG is the 10th anniversary .
Most is a heartwarming gift with conscience.
However, there will be people who will get a strange question when you look at the provider.
It is mainly biased to 50p point prize creators.
Comments are 0 and no entry is 0 and past gift creation is 0.
Questioning the provider is obviously not done, as it may be insulting.

However, the point will come back when the prize is canceled.

This is a trivial issue in the corner of the iceberg, and it may be in the middle of the corresponding problem in preparation for a more horrible issue.

Due to unavoidable circumstances, all things will be delayed.
It's frustrating for me and for you.⏰⏳⌚

Looks like it's time to digest the Steam game at hand.

Fix
Add Memo
📝
Browser Private Window open.(InPrivate?)

1 month ago*
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Thanks for responding. :)
Figure I owe it to you to at leat respond to the points you've made.

  • Could they have reacted to this? Sure. Personally if I'd been part of the staff I would have responded already, even if just to let you know that you are heard and that this topic is being looked at and discussed. I think that would have already been a good thing, regardless of what decision the staff makes.
  • Does not getting paid have nothing to do with it? Sorry, but that doesn't make sense. If you're donating your unpaid time to help this site, you're not going to spend 24/7 on it. I can imagine there's staff that's busy working on the 3050 open tickets. If they were to respond to every idea about improvements on the site I can imagine time gets too short. Probably also less fun for the staff to get into debates constantly. More staff response on ideas = more threads with ideas = less time to fix open tickets & more staff burnout.
  • So far no-one knows what they're doing about this. Perhaps it is being discussed, maybe being worked on. or maybe they disagree and decided against your proposal. What if they disagree, and post saying that. Would that be acceptable? I doubt it. In any case:Without knowing there is not much point in speculating.
  • You mention 300 voters, which is a lot sure. But to be realistic: only 200 votes agreed that it should be considered spam. 100 people disagreed (and therefore don't want things to change.) A majority, definitely. A big majority on the site...not really I guess.
    Also: Those 200 votes in favor unfortunately are less than the amount of votes on some other threads, and definitely smaller than the amount of users waiting on tickets. Should all of those wait longer to give your thread priority? I don't know but just asking the question. Personally I get annoyed by spam responses too so I'd like to see this changed too. Doesn't mean it gets the highest priority sadly enough. I understand your frustration.

Now before I get a load of flame responses:

I agree with you that the replies from automated scripts are annoying since the message system is very basic. So I agree with your point and there is a good reason to improve the current situation.

I just don't agree with the negativity towards the staff or the demanding tone used. Because let's face it: one can catch more flies with honey than with vinegar. That being said: I didn't want to judge you before hearing you out so that's why I asked what your expectations are.

1 month ago
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Could they have reacted to this? Sure. Personally if I'd been part of the staff I would have responded already, even if just to let you know that you are heard and that this topic is being looked at and discussed. I think that would have already been a good thing, regardless of what decision the staff makes.

Exactly that. Each reaction is better as none in such a case.

If you're donating your unpaid time to help this site, you're not going to spend 24/7 on it.

That's correct but after 7 weeks should it be possible that a staff member react. For that none need to be 24/7 around^^.
Special because one Ultra Mod got the link to this thread from me in a comment and she were multiple times online (and wrote in other threads).
I have no problem with it that Junior Mods will not react because it is a special case that need for sure more experience as a easy thing.

So far no-one knows what they're doing about this. Perhaps it is being discussed, maybe being worked on. or maybe they disagree and decided against your proposal. What if they disagree, and post saying that. Would that be acceptable? I doubt it. In any case:Without knowing there is not much point in speculating.

Exactly none know anything after 7 weeks and that is the part that frustrate.
If they disagree that it give a problem, i would clearly see it as wrong decission. As, at least, 200 other users too.
Would it be acceptable ? What else should we do then as to accept it ? We can't make our own rules and we don't have the power to change something by our own.

You mention 300 voters, which is a lot sure. But to be realistic: only 200 votes agreed that it should be considered spam. 100 people disagreed (and therefore don't want things to change.) A majority, definitely. A big majority on the site...not really I guess.

How many vote for it or against it is primarily unimportant. For me count more that 300 people seen it as important enough to vote and spend time. Partly with writing in this thread.
Of course are 300 users not the majority on this site and not the majority of the active users in the sg discussions but 67% see it as spam and 33% not is a clear direction.
If they need & want clearer numbers, i would be happy about a official voting ;o)

and definitely smaller than the amount of users waiting on tickets. Should all of those wait longer to give your thread priority?

If the staff can be active and answer in other threads i don't see why this one should wait till all tickets are handled.
Besides the fact that it will never happen that each ticket are solved.
Trust me i know it because from me are for sure 300 tickets+ still open

And did i see this topic as more important as different (not all) tickets ? Yes
Because it is something that is for different users annoying and reduce the made Giveaways.
Not because the people don't want to give something, only because they are annoyed from the spam messages that they recieve in each, public or public group, GA.
And the, obvious, reaction is to make no GA's or make the GA's not more public and instead for a smaller ammount of people.
On the long run nothing that helps the site (and we are since a longer time on that run... so not more only at the begin of it -and i would assume it is to see in the site stats-).

I just don't agree with the negativity towards the staff or the demanding tone used. (Your sentence)

It give in the rules a punishment option for SPAM and i want that the moderation team discuss if they want to use that punishment possibility for the thanks script accounts. (My sentence)

I must say, maybe this sentence sounded demanding but there is "if they want to use.." and of course i wrote that thread when i were frustrated.
So ok, that critic point is partly something that i must accept.

But the negativity towards the staff is something that i see different as you.
I like a part of the staff and have them on my steam friend list, on my sg WL and in my group. Others from the staff did i like, without to have them in my group and only a very small part aren't liked from me. I appreciate all the work they do.

It tickle in my fingers to write the ones that i have in my group and question why they don't write here but i don't do that to not build a pressure up, annoy them in their free time, don't bring them in a problematic situation and so on.

On the other hand is the low ammount of staff members since a very long time a problem, at least 2 years, and my sympathy/understanding for this situation is after such a long time near zero because different ones offered help and never got a response and nothing changed on the situation. Because of that did it look as the highest ones don't want to change something at it (I don't say this is the case but that feeling have a good bunch of people and not only i). And of course is that, very, frustrating.

If they can't handle the staff stuff, take the offered help or search active for other help. Or stop with the staff complete and say "from today on anarchy".
Both would be better as years of dying "slowly".

I hope you have enough time to read all because the text got bigger as i wanted at the begin :-D

Happy evening.

1 month ago*
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Thanks, that was a good read. Made me understand your points and frustration better.

To save you time I'll keep my response as smal as I can, since we do agree on a number of points, and thanks for accepting the critic point about the tone.

I do wish that they would make the amount of staff bigger, I remember quite a few people who wouldn't have minded joining. (Hell, I've considered it, despite being an unknown outside on this site). I truly believe that a lot of frustration on the site could already be changed if they staff was bigger and moderation of user feedback/wishes was a bit more active.

Even if they can't make all the changes people want, it would already be better to know their position. Even if they discard an idea, the transparency would be nice. Or to know what their priority list of topics is. (Then we'd know where we stand with the issue of spam in this much too basic messaging system.)

I wish you a happy evening as well.

4 weeks ago
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Alright, I will give you an explanation, at least for why I didn't react to this thread. Can't speak for the others, of course.

First, I just don't have a strong opinion on this topic. I never felt annoyed by a few generic looking thanks messages. So I don't feel that scripted thanks messages are a big problem. Scripts that let people enter giveaways automatically are much more of a problem, and in many cases those two are probably related. But since you are very much focussing on specifically scripted thanks messages, I will do the same here.

Second reason is that lately I feel my time is better spent on tickets. We have lots of them lately, thanks to both the steam sale and our anniversary. And if I have a few minutes to either do tickets or react to threads like this one, I feel people will be more satisfied with me processing their reroll requests and such.

Third reason is, that when I first saw this thread, I looked at your giveaways. And to be honest, most of those have very few comments. I looked through your giveaways of the last few months, and most of them have 0-3 comments. Correct me if I'm somehow wrong, but it really doesn't seem like you are suffering from lots of "thanks spam" at all. So I really don't see where your giveaways get cluttered so much, that you have trouble finding the "real" comments.

1 week ago
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i dont see what the problem is. people want to be polite so badly that they set up a script so that they dont forget.

4 weeks ago
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There is something called "gratitude", maybe no one taught you about it.

1 week ago
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Congratulation, for not read the Thread text.

1 week ago
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If people who use scripts/bots to spam just to give a "thanks"!
That says a lot about her personality!
;)

1 week ago
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I'm fascinated by people in this thread not understanding the difference between a person saying thanks and some annoying c-word using a script to spam 10 000 generic "thank you" comments. The person who uses the script most likely doesn't read a single one of the comments he/she has spammed, nor it is anything that shows gratitude...... Do you feel personally approached when you get spam flyer in your mail from politician saying "thanks for whatever the fuck" after election when you know several thousand people got the same? And in the end they get burned or thrown away anyway.

I agree that these automatic thank you massages are useless and annoying. Personally would love to see a thank you button as others already have mentioned. I mean I personally like to thank when I win, but if there would be a button I would love to press it when some wishlisted game comes up in giveaways even if I don't win.

As far as people using scripts - I really don't have any ideas how that would be fixable... but just wanted to give my two cents about all this as I have noticed bunch of these profiles that have the same comment count as entered giveaways.... and that is not gratitude, that is full blown spamming.

1 week ago
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Thanks :o)

And yes it is a bit frustrating/sad, that people comment without reading the full text of this thread.
Of course with stuff that don't fit to the (full) text.

Maybe i demand too much, from a bunch, with a text that is longer as 200 characters.

1 week ago*
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how you know if someone using script to say thanks of someone just copy this sentence and paste it on every ga?

i think it doesnt matter, if u care-dont make any giveaway

but i dont understand why u mad at someone saying thanks-.-

@EDIT

Saying about 'times' i could easily enter 2 giveaways at once via ESGST and also have 2 pages opened, already copied messages on bothj text windows, press 'Submit comment' quick tab to next window without moving mouse and press 'Submit comment' second time

@EDIT2
Also blacklisting me cause i put my comments in opposite is just childish :) but i dont care

But youj know we can actually see whos that person who said thanks in your giveaway via your image and its called 'calling out'?

1 week ago*
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To your EDIT2, you were blacklisted before you commented in this thread.
I don't blacklist for different opinions as mine.

And to the calling out ... you don't see a name or a avatar in the picture that i share in this thread, so it isn't a calling out.
If you believe something else and have too much time, report me. Good luck that the report will be seen as calling out and handled in under 1 year.

1 week ago
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no calling out you said...but we can go to your giveaways and check who is this easily via comment page and screen compare :)

1 week ago
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because we can't block messages, if we blacklist someone or not have no impact and we, anyway, don't have enough blacklist space for that.

1) You can. Blacklisted user can't view your giveaway, so they are unable to write message too.
2) You just said it's 30~50 accounts, how come you don't have enough blacklist space for those?

2 different GA's, opened and entered in the same second = impossible

That's quite possible even without scrips (first I open multiple tabs with interesting giveaways, then enter them - it's pretty fast). It's even more possible with allowed scripts like esgst. Of course, spamming messages this fast it almost impossible without scripting.

Despite of the above - I won't mind if such rule will be made. Even when I used to say thanks for every GA I enter (it was common during sg1 times) I tried to only say thanks once if user had more one giveaway simultaneously that I enter.

1 week ago
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The important is the impossible with entering AND writing in the same second.
That i seen it was a pure coincidence, i don't use esgst that show the timestamps.

In the past only a few done that so it doesn't had a big impact on the GA's but right now i would be able to make a list of 30 - 50 accounts that do it.

I don't said there are only 30-50 accounts, i said that i could make a list of that ones because i seen them all around.
There are for sure more because i don't see a lot of GA's (i own a lot of games, i hide a lot of GA's, a lot are on my BL and i be on a good bunch of BL too). Normaly under 150 GA's all in all.

I know till now over 10 users that don't make public GA's anymore because of the scripted thanks spam and that hit each user on sg.
Did all of them should be forced to blacklist 50 to take a sure number users that they are able to make public GA's without to get, as "thanks", spam back ?

I don't think thats the way to make sg attractive for gifters.

1 week ago*
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Hey, I already agreed that message at the same time as enter is probably scripted. You don't need to persuade me.
And I already agreed that such a rule won't hurt to have.

Nevertheless, I can't agree that blacklisting have no impact on it or that 50 accounts is too much. Blacklist is up to 1000, and if you can't fit 50 accounts there - you probably has some major issues with this site and should solve it somehow else, like private group, or something. Not liking 1000 site users (ok, let's say 951) and still making public giveaways sounds just wrong.

1 week ago
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I must say, yes, you are correct i could BL this users to end the spam, from that accounts, in the GA's but they would be still able to post in threads and over time other ones would appear that make the same problem.
The ammount of spam users raised much in the last months, so i assume that "trend" will go in the same direction for the future.

You concentrate with the 50 people on me but i am not the only user on sg and, look at the poll, not the only one that would need to BL this spam users (if they are 50, 75, 100 or 150 is secondary).

I have a own group, one of the reasons are the users in the public GA's and the 1k limitation ;o)

But when i make advertising GA for a dev/publisher, i can't avoid public/invite only GA's and avoiding public GA's in general don't mean you want to avoid them, sometimes it mean that you are forced to the avoiding because of spam comments, too much winners that have infractions that are listed on sgtools, 8 rerolls for DLC's because people don't check if they own the DLC and so on (it give a lot of reasons -and i think i had my fair share of them :-D -).

BL users isn't the same as not liking that users.
In the most cases you don't know them, so disliking is in a part of the cases maybe a bit strong word ;o)

1 week ago*
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I'm jumping in your topic only to react about that :

The important is the impossible with entering AND writing in the same second.

That's an assumption, and it's probably wrong : any average player with keyboards and mouse is certainly able to click twice on the screen within the same second, and most shall reach 10-15 clicks per second at max speed. You're thinking about it the wrong way : yes it would be hard to first enter, then write a short "thank you" post, then send it. But it's easy to do in the opposite order : first write the message, then do the 1st click to send it, and last do the 2nd click to enter giveaway. The elapsed time between the 2 clicks shall be very short, much less than a second, and then it's only a matter of network speed and latency (which would probably do it on fiber, on correct 4G or xDSL line).
Another way to achieve this result is when experiencing connectivity issues, like a bad WiFi link between the computer and the router, making some network packets to first lag, and then be sent at once when connectivity is back (in this scenario, it's not the desired result).
And voilà ! no need to cry wolf about bots : those are probably good players, that's all 😉

1 week ago
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Of course, all the users that write their thanks spam in multiple GA's at the same time, use ESGST and you have a timestamp with the exact second listed, are users that write first all this messages and then push them all out in the same second(s), each time, each day. Of course they have all good internet, none of them have a bad one, with often countries in their steam accounts listed that aren't top notch with internet speed.

Sorry when i don't believe in that :-D

1 week ago
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Yes I use ESGST, I see the timestamp, but I don't check that (and won't) because comments and entries are on 2 different pages. And anyway the entry timestamp is no longer shown after the GA ended (or I'm missing it ?!?)

(...) all the users that write their thanks spam in multiple GA's at the same time, (...), are users that write first all this messages and then push them all out in the same second(s), each time, each day.

To me it looks feasible, as soon as it becomes a habit ?
What's not feasible for me would be to have entries and comments in the same second but on different GAs, because it would be weird to first write all the comments in different tabs, then send them all at once : I think someone would write then send then enter in a row, then go to the next GA.

Well, looking at that from a bot script author point of view, here are my personal findings : if one is skilled enough to write an auto-joiner script, it's not really difficult to add a random delay between scripted actions (like commenting, entering a GA, etc.), and because of the rate limitations added sometime ago, all script authors had to implement something more difficult to do. Also, it's not difficult to implement a list of slightly varying "thanks" messages to post randomly (and exhausting the list before posting again the same message)... so... you probably won't catch a real well-written bot this way, only a poorly written one which would be easy to patch to avoid being catched a second time !

only my 2 cents 😏

1 week ago
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Maybe only the ones that use "bad written" ones would be catched but that would be better as nothing and would lower the spam significantly... ;o)

1 week ago
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I was never bothered by this myself. Maybe I don't create enough giveaways to be able to separate an actual "Thanks" - from a scripted one. But the Blacklist is there for a reason I guess; it can already be handled on your end, without causing any more drama. If actual thankful users end up getting filtered.. Imagine that blowback.

As for the non response of the Moderators, I have a slight suspicion they have much more pressing matters than this. Even though the complete lack of response is understandably frustrating from your perspective. I don't think they are interested in getting inevitably flamed.. Again.

And if a botter is dumb enough to make himself "visible" by spamming, which is profoundly stupid, then POW! On the Black/Report-List they go right? Instead of filtered out into the void again, where they do the most harm.

Gotta catch'em all 👍

Edit: Now don't take this as a personal attack.. but.. Maybe, just maybe.. If you flood the site with less 1/2p Hentai/Flips, you will also receive less spam 😂 Now that's a Win/Win for everbody.

View attached image.
1 week ago*
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