26 Comments - Last post 18 minutes ago by Spiralll
81 Comments - Last post 52 minutes ago by BarbaricGenie
5 Comments - Last post 1 hour ago by LaundryLunatic
44 Comments - Last post 2 hours ago by Serj27
319 Comments - Last post 3 hours ago by doslover
313 Comments - Last post 4 hours ago by ProphetFinagle
37 Comments - Last post 5 hours ago by tobiasreich82
0 Comments - Created 9 minutes ago by Tcharr
3,996 Comments - Last post 1 hour ago by masterbubu87
125 Comments - Last post 1 hour ago by MysticSynn
2,909 Comments - Last post 1 hour ago by Fluffster
119 Comments - Last post 1 hour ago by Yomezu
84 Comments - Last post 2 hours ago by Kouseyz
33 Comments - Last post 2 hours ago by krol7
I thought I'd post an announcement for this one since it was an issue most users were experiencing.
Issue
If you created a new group, there was almost a 90% chance it wouldn't sync, and therefore you wouldn't be able to create giveaways for the group. As well, changes to existing groups (name changes, avatar changes, etc), were unlikely to take place.
Why
We loaded group data from the Steam XML feeds, and they added more restrictions in the past months, limiting requests to roughly 60 unique pages in a 15 minute window. This meant when your group tried to sync, it likely failed because the request limit was already reached. Staying within this limit, it would have taken 4 months to sync our user groups just once, so obviously this wasn't practical.
Fix
The fix was simple, loading group data from another source without restrictions, such as the HTML pages. Our group syncing method was recoded yesterday, with all of our groups being resynced last night. If you had a group that wasn't appearing, it should now be displayed. From this point forward, if you create a new group and sync your account, the group will be available on SG within a minute.
Comment has been collapsed.