Hi Guys and gals, I haven't given away anything in quite some time. I want to make sure I did it right.

I put the Humble gift key in the "add key" area, is that acceptable?

7 years ago

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Yep, that should do it. You could also just email the gift link to yourself, and paste the key in there, but gift links are acceptable as well :3

7 years ago
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Next question...how long does it take to request a new winner? I've never had to do that before.

7 years ago
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One week. It's on the FAQ.

If you found something fishy on your winner (rules breakers and so on), you can request a new winner instantly.

7 years ago
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Depends on the ticket queue. It usually is done within hours or a day.

7 years ago
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If the winner doesn't accept the key/gift in 7 days, you can request a re-roll. If you find that the giveaway winner broke some of the rules on SG, or they refuse the gift, you can request a re-roll immediately (if you're not sure if the winner broke any rules, you can still request a re-roll, support will check for you and deny the re-roll if no re-roll is necessary).

After submitting a re-roll request, it typically takes less than two days for me.

7 years ago
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