Steam Account hacked (I got it back) - Will I get the money back they stole from my steam wallet?

My initial guess would be no. Hopefully it wasn't a large amount.

I would advise you to enable SteamGuard on your account so it doesn't happen again.

If that was "your first theft", Valve probably will give you your items and money back.

But then, it probably depends if you had
a) SteamGuard
b) mail confirmation enabled.

well... you can certainly try doing a steam refund and trying your luck.

I fell for a teamspeak scam recently.
Lost my account with $469 in steam wallet and all my skins, including my knife, etc.
Valve gave me my account back within a week and my stuff back within 3 weeks.

http://www.steamgifts.com/discussion/Htz8U/steam-account-hacked-experiences

Curious if any of the antivirus software out there detects this fake TS executable.

So for those who clicked it, did you have any AV installed then, or...?

Probably no,but you can try.. it was your own fault there so even if you won't get your money back don't get mad.

Been 11 years on Steam and I have had many, many scam attempts of all kinds and variations to date. And in the beginning of Steam the Steam security measures were not like these of nower days. But in the end I fell (together with other SG users) here on this site for the first time by the same serial betakey scammer during SG trading...

Scammers are hoping that someone isn't aware enough about the scam possibilities/doens't know all the facts and also that people are (to) busy/ (to) occupied/ (to) distracted/act to fast too notice the scam.

I wonder how many brands of a full version AV program would have caught and blocked the link outright and in time.

I hope it turns out good for you and Steam restores your account to what it was before the scam.

So this is how it goes, huh? Got invited into a CS:GO group yesterday (from someone who's last login was 17 days ago, yeah right). There were TS adresses in the description, looks like I made the right thing ignoring it.

This is gonna be pretty long, sorry about that!

I've had my Steam Account taken twice.

First Time: The first time my account was taken was before Steam Guard was even a thing. I work in Server Maintenance, so I know how to keep things safe with my personal accounts and things like that. I had no software on my system that'd be able to get my password, and I certainly hadn't given it away to anyone. I also use randomly generated passwords so that they're as complex as possible to hack/phish into (this is a trusted site to do this), then I come up with a mnemonics to help remember it.

Well, somehow, someone got into my account anyway. At the time I had around 700 games, and I was losing my s**t trying to get it back. I contacted Steam Support, but I was worried that, as they've also been known for taking ages to respond, that more damage would be done during that period (and Steam didn't have all the refund and account safety stuff at the time making it worse). But hell, I got lucky. The person who got into my account (and changed the password as soon as they got in) didn't bother changing the recovery E-mail. So, I did a E-mail recovery, changed the password and was then worried for a couple of months about it happening again (but with someone smart enough to actually change the recovery E-mail), until Steam added the Steam Guard feature.

I lost around £130 in items and games they'd bought and sent right over to a middle account to transfer over to main accounts/sell off (Steam didn't have the hold on sending new inventory items at the time).

Second Time: This time was completely my fault. As I said, I work in the I.T field, so it really does happen to anyone when your attention just isn't fully there.

Someone added me on Steam and tried to scam with with a fake Steam Community link (which I literally get on a almost daily basis). I also add accept them so I can report them to Steam with screenshots and the rest. So, I click on the link they've sent me (using a sandbox software), so that I could also screenshot that. I reported the person, removed them from Steam and when on with the normal things for a couple hours.

Steams new Monday deals were out, and my Steam client was messing around with me, so I logged into Steam via the browser instead... or so I thought I had. Instead. without paying attention, I'd just typed 'Steam' into Chrome's URL bar, which suggests the closest match. I picked that match... and it was the damn scam site. I didn't notice, typed in my username and password and AS I hit enter I realized what I'd just done.

You know that falling/sinking feeling? I got that instantly and I felt sick. Tried to login via the actual Steam website and it wouldn't let me. They'd changed my password. They'd also changed my recovery E-mail... because it used a very simple variation of my Steam password. So they had access to my Steam. E-mail and more or less anything that was registered to my E-mail (thanks to E-mail recovery on most websites).

So I wrote a ticket to Steam Support almost instantly with what had happened and proof the account was mine (PayPal and Credit Card stuff, date it was created, couple keys recently used on the account). But I also needed to secure my E-mail. That was pretty simple because of the backup features most E-mail services use. As the people who'd taken over the account couldn't change the secondary E-mail without access to the secondary E-mail, I was able to get access to my E-mail again, and changed literally every single password to everything I could think of that was registered to that E-mail.

Once that was done, I had to just wait for Steam Support while feeling like a complete idiot for letting this happen to me. I've been using the internet since the early 90's. I use to use the internet on my damn MS-DOS computer. Yet I fell for this.

Around a week later (I was dying inside at this point) Steam got back to me and recovered my account. I had access again! But everything had been changed and stolen that could be stolen. Steam inventory was gone. Steam wallet was empty. I'd lost around £300 in Steam Wallet and... and honestly don't know how much in Steam inventory. They'd even cleared out my Steam Friends list.

Steam reimbursed the money lost from my Wallet (thanks to PayPal proof and just honest, stupid luck), but wasn't able to do the inventory games/items because I couldn't recall what was in there for sure, and because the items had all be transferred to many different accounts. I can live with that, I'm just happy I have my account back. The £300 was gone in my mind, so that was an amazing thing to get back too.

So, will you get your things back?

If it was a small amount, most likely yes (and with ease). You'd need to prove you had that amount in there, and prove that you yourself didn't spend it (that can be done with the games in your library alone if I remember rightly).

If it was a larger amount, they'll make you jump through some hoops (and have been using Steam's Security to the most), and even then, you won't be 100% guaranteed to get your money back. It all depends on how lucky you get with the support helper you get. If you weren't using Steam Guard to E-mail, I'd say there's slim chance you'll get the money back. If you were using it, it means they used your Steam session ID to get into your account, so Steam may be more inclined to help.

However, if you were using the 2-step Steam Guard for Mobile, I'd say you'd have a real good chance of getting the Steam wallet money back. Because that's supposed to stop anyone getting access to the account no matter what they do... unless they have your mobile phone too.

But like I said, it really isn't a dead certainty either way. You've just got to try, wait, and hope you're lucky.

And if none of that works, depending on what they did with your Steam Wallet money, I'd try doing a Steam Refund on the items. Because, majority of the time, these people are scamming people to make money from the account. Firstly, they'd clear the account out of everything other than the games in your library. Then they'll try selling the account. Then they'll try selling the games/items from their 'scam' middle-man account.

But, if they haven't yet sold the games/haven't activated the games they bought with the wallet money, you can simply ask for a refund on that money. Explaining the reasons why you're getting a refund wouldn't hurt your chances to say the least, either.

Sadly, it happens to the best of us. Feel bad about it long enough to not let it happen ever again and don't hang up yourself on it. At-least, right now, you have your account back. You might get the money back too!

Good luck!

Got refunded my steam wallet funds :)