Browse
Category
DiscussionsUncategorized

Need help - download speed slow when using Uplay/Steam

Closed
makromatee

Hi, got a problem with my download speed and maybe someone can help me with the solution.

So when i check my dl-speed with a browser online speedtest it tells me i have around 8,5 MB/s, thats okay but i pay for 16 MB/s.

But the problem is, that when download via Steam or Uplay my speed is nearly down.

So i checked with Steam, downloaded a game and Steam told me i use 1,3 MB/s, when i check with the online speedtest in that moment it gaves me 2,3MB/s..okay i get it Steam using some bandwith..but why i only have 2,3 MB/s left and not more?

When i now only download with Uplay client it tells me download speed is 1,1 MB/s and online speedtest isnt responding..so Uplay seems to use all speed, even browser sites arent loading normal.

So i thought maybe its the router, but i disconnected and only using my modem now, so thats not the cause.
I also checked Win 7 QoS Pack Scheduler, but bandwith reserve is set to 0%.

So has anybody an idea what is causing this trouble.

Edit: I use Commodo Internet Security Premium, but i cant imagine that its causing this troubles.

1 decade ago*

Comment has been collapsed.

11 Comments
Czaress

Well, I do believe that programmes like internet secrurity do slow down the internet ( Correct me if I'm wrong. ). It could also be that case that someone is using your wi-fi, or you are just downloading a sh*tload of stuff.

1 decade ago
Permalink

Comment has been collapsed.
darko55

Alright first off, you're not paying for 16MB/s you're paying for up to 16MB/s. What internet speed testing website are you using? What is your internet provider?

Example (my speed test results, I pay for up to 50MB/s Down| 5MB/s Up

1 decade ago
Permalink

Comment has been collapsed.
makromatee

http://www.speedtest.net/my-result/3113153303

Yeah, i know that i paying up to 16 MB/s..but its overall all days i checked around 8 MB/s. :)

1 decade ago
Permalink

Comment has been collapsed.
darko55

Have you contacted your ISP? That's usually the first thing everyone does, and if you're getting half of what you're expecting than there might actually be a problem with the lines.

1 decade ago
Permalink

Comment has been collapsed.
makromatee

Yeah contacted some minutes ago, they rebooted or something now its better
http://www.speedtest.net/my-result/3113180622

1 decade ago
Permalink

Comment has been collapsed.
laymonage

Well, that's 10.38 Megabits/s.
Steam displays download speed in MegaBytes/s, which means you have to divide it by 8.
10.38/8 = 1.2975 MegaBytes/s

1 decade ago
Permalink

Comment has been collapsed.
makromatee

Oh okay, so i guess i was confused by MB and Mb...so downloading in Uplay/Steam with 1,3 MB/s..is all okay and no wonder that my browser is lagging speed. Thx !

1 decade ago
Permalink

Comment has been collapsed.
laymonage

Yeah, actually someone pointed that already but.. you're welcome :)

1 decade ago
Permalink

Comment has been collapsed.
tmac24utm

If you're downloading on a wired connection, the ethernet plugs could be the problem. We pay for 60mb/s but because of the plugs I only get like 2mb. If you're downloading on a wireless connection, well, that's your problem.

1 decade ago
Permalink

Comment has been collapsed.
mkrnic

You are confusing megabits with megabytes.

You are paying for megabits.

Steam displays download speed in megabytes.

1 decade ago
Permalink

Comment has been collapsed.
rUUk

Bytes(B) or bits(b)?
16 megabits per second(Mb/s) is about 2 megabytes per second(MB/s).
Maybe you already know this and I'm not helping, I can't tell.

1 decade ago
Permalink

Comment has been collapsed.

Closed 1 decade ago by makromatee.