EDIT
after mailing this image got a working key in 1 minute
"Hey
Since we were unfortunately sold out and we also received keys partly too late because it takes time to generate them and we were also unfortunately limited. The download link was the first solution to be able to keep our promise for those who could not get a key. We have received some more and so you will now receive them individually from me.
Your key: *****
I wish you a lot of fun with it and please forgive the circumstances, we always try our best to keep all promises.
Cheers,
Flo"
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I've replied yesterday to their e-mail with Google Drive link with a polite request for a Steam key instead, and after 10h or so I've got another e-mail with an apology and a key. Sure they could have handled it a bit better from the beginning, but as it is they try to do, what they can, to fix the situation, so I don't think, that complaining would really be justified.
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They more than likely underestimated the response and thought they had plenty of keys where it wouldn't have run out. Unfortunately most of these type of giveaways result in people doing shady greedy stuff like submitting multiple throw away emails, creating a ton of multiple accounts etc. etc. to obtain a bunch of keys to sell on the grey market or trade off. When that type of stuff happens, then the majority of the issue lies with the shady greedy people.
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I'm really surprised, that they decide to send keys at all, instead of crediting keys directly to Steam accounts using the Steam shared login. I wonder, is this option available only to large publishers like Paradox? Probably not, because IIRC Starbreeze Publishing has been able to do this at least once with Payday 2.
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It used to be the case even with bundles, but then Valve supposedly discontinued oauth key activation (there were announcements from humble and the like), though I am certain it is still available at least for the big publishers, because I've seen some of them still using it recently (Overkill for Payday 2 masks, SEGA for Total War DLCs etc.).
[edit] found this: http://web.archive.org/web/20150113130627/blog.humblebundle.com/post/107906804069/changes-in-steam-key-redemption
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I'm not sure who has access to that. They may have the ability to do it, but might not be aware they can do that.
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Yeah, the Community Manager Flonja(roka_flonja) seems very nice.
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Oh, yea lmao I totally forgot it was already weekend, it's a holiday right now in my city so I haven't been going to school since wednesday, I kinda lost the track of time
edit: it's monday and they've just sent me a key rn, sorry for being dumb
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and they will send you a key for Last Resort Island, Zombie Solitare, Fantasy Quest Solitarie or The Forgotten Land
https://store.steampowered.com/news/app/820910/view/3079892748590987383
edit
got a google drive download link to a zip with the game, not what I expected.
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